server/services/routing/server/applications/strategy/beepall.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x4c71=['queue','realtime','push','handleRun','bind','handleTimeout','timeout','prototype','handleDrained','Agents','length','isNil','agents','debug','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','writeLog','RINGING','busy','busyQueue','saveWaitingNotification','channel','showNotification','STOP','removeWaitingNotification','exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','squeue'];(function(_0x35e52b,_0x15fa96){var _0xae9711=function(_0x52c307){while(--_0x52c307){_0x35e52b['push'](_0x35e52b['shift']());}};_0xae9711(++_0x15fa96);}(_0x4c71,0x185));var _0x14c7=function(_0x209941,_0x5c9988){_0x209941=_0x209941-0x0;var _0x1e8729=_0x4c71[_0x209941];return _0x1e8729;};'use strict';var _=require(_0x14c7('0x0'));var uuid=require(_0x14c7('0x1'));var util=require(_0x14c7('0x2'));var logger=require(_0x14c7('0x3'))(_0x14c7('0x4'));var Beepall=function(_0x5a55a3,_0xb2d5e0,_0x1791a2,_0x2192ae){this[_0x14c7('0x5')]=uuid['v4']();this[_0x14c7('0x6')]=_0x5a55a3;this[_0x14c7('0x7')]=_0xb2d5e0;this[_0x14c7('0x8')]=_0x1791a2;this[_0x14c7('0x4')]=_0x2192ae;this[_0x14c7('0x6')][_0x14c7('0x9')](this[_0x14c7('0xa')][_0x14c7('0xb')](this),this[_0x14c7('0xc')][_0x14c7('0xb')](this));this['squeue']['on'](_0x14c7('0xd'),this[_0x14c7('0xc')][_0x14c7('0xb')](this));this[_0x14c7('0x6')]['on']('drained',this['handleDrained'][_0x14c7('0xb')](this));};Beepall[_0x14c7('0xe')][_0x14c7('0x9')]=function(){this[_0x14c7('0x6')][_0x14c7('0x9')](this[_0x14c7('0xa')]['bind'](this),this['handleTimeout'][_0x14c7('0xb')](this));};Beepall['prototype'][_0x14c7('0xf')]=function(){this[_0x14c7('0xc')](!![]);};Beepall[_0x14c7('0xe')][_0x14c7('0xa')]=function(){var _0x2d6546=!![];if(!_['isNil'](this[_0x14c7('0x7')])&&!_['isNil'](this[_0x14c7('0x7')][_0x14c7('0x10')])&&this['queue'][_0x14c7('0x10')][_0x14c7('0x11')]>0x0){for(var _0x295377=0x0,_0x4b4908;_0x295377<this[_0x14c7('0x7')]['Agents'][_0x14c7('0x11')];_0x295377+=0x1){_0x4b4908=this[_0x14c7('0x7')][_0x14c7('0x10')][_0x295377]['id'];if(_[_0x14c7('0x12')](this[_0x14c7('0x8')][_0x14c7('0x13')][_0x4b4908])){logger[_0x14c7('0x14')](_0x14c7('0x15'),this[_0x14c7('0x6')]['id'],_0x4b4908);}else{if(util[_0x14c7('0x16')](this[_0x14c7('0x6')]['id'],this[_0x14c7('0x8')]['agents'][_0x4b4908],this[_0x14c7('0x6')]['channel'],!![])){_0x2d6546=![];util[_0x14c7('0x17')](this[_0x14c7('0x6')]['id'],this[_0x14c7('0x8')][_0x14c7('0x13')][_0x4b4908],_0x14c7('0x18'));this[_0x14c7('0x8')]['agents'][_0x4b4908][_0x14c7('0x19')]=!![];this[_0x14c7('0x8')]['agents'][_0x4b4908][_0x14c7('0x1a')]=this['queue']['name'];util[_0x14c7('0x1b')](this[_0x14c7('0x8')],this[_0x14c7('0x4')],this[_0x14c7('0x7')][_0x14c7('0x10')][_0x295377],this[_0x14c7('0x6')][_0x14c7('0x1c')]);util[_0x14c7('0x1d')](this['notificationId'],this[_0x14c7('0x6')]['id'],this[_0x14c7('0x8')][_0x14c7('0x13')][_0x4b4908],this[_0x14c7('0x7')],this[_0x14c7('0x4')]);}}}if(_0x2d6546){logger[_0x14c7('0x14')]('[%s][QUEUE]\x20ALL\x20AGENTS\x20ARE\x20BUSY',this[_0x14c7('0x6')]['id']);setTimeout(this['push'][_0x14c7('0xb')](this),0x3e8);}}else{logger[_0x14c7('0x14')]('[%s][QUEUE]\x20EMPTY',this[_0x14c7('0x6')]['id']);setTimeout(this['push'][_0x14c7('0xb')](this),0x3e8);}};Beepall['prototype'][_0x14c7('0xc')]=function(_0x209b11){if(!_[_0x14c7('0x12')](this[_0x14c7('0x7')])&&!_[_0x14c7('0x12')](this[_0x14c7('0x7')][_0x14c7('0x10')])){for(var _0xca530d=0x0,_0x3ed5a0;_0xca530d<this[_0x14c7('0x7')][_0x14c7('0x10')][_0x14c7('0x11')];_0xca530d+=0x1){_0x3ed5a0=this[_0x14c7('0x7')][_0x14c7('0x10')][_0xca530d]['id'];if(_[_0x14c7('0x12')](this[_0x14c7('0x8')]['agents'][_0x3ed5a0])){logger[_0x14c7('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x14c7('0x6')]['id'],_0x3ed5a0);}else{util['hideNotification'](this[_0x14c7('0x5')],this[_0x14c7('0x6')]['id'],this['realtime'][_0x14c7('0x13')][_0x3ed5a0],this[_0x14c7('0x7')],this[_0x14c7('0x4')]);util[_0x14c7('0x17')](this['squeue']['id'],this['realtime']['agents'][_0x3ed5a0],_0x209b11?_0x14c7('0x1e'):'TIMEOUT');this[_0x14c7('0x8')]['agents'][_0x3ed5a0][_0x14c7('0x19')]=![];this[_0x14c7('0x8')][_0x14c7('0x13')][_0x3ed5a0]['busyQueue']=undefined;util[_0x14c7('0x1f')](this[_0x14c7('0x8')],this[_0x14c7('0x4')],this[_0x14c7('0x8')][_0x14c7('0x13')][_0x3ed5a0],this['squeue'][_0x14c7('0x1c')]);}}}if(!_0x209b11){setTimeout(this[_0x14c7('0x9')][_0x14c7('0xb')](this),0x3e8);}};function beepall(_0x39ae5c,_0x35f94d,_0x120db8,_0x37905a){return new Beepall(_0x39ae5c,_0x35f94d,_0x120db8,_0x37905a);}module[_0x14c7('0x20')]=beepall;