server/services/routing/server/applications/strategy/beepall.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xef13=['RINGING','busyQueue','routing','[%s][QUEUE]\x20EMPTY','length','hideNotification','STOP','TIMEOUT','busy','exports','uuid','../../../../../config/logger','notificationId','queue','realtime','squeue','push','handleRun','bind','handleTimeout','timeout','handleDrained','prototype','isNil','Agents','agents','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','channel'];(function(_0x81e39d,_0x4c3934){var _0x548fbb=function(_0x1adda5){while(--_0x1adda5){_0x81e39d['push'](_0x81e39d['shift']());}};_0x548fbb(++_0x4c3934);}(_0xef13,0xa0));var _0x3ef1=function(_0x277ad0,_0x35306c){_0x277ad0=_0x277ad0-0x0;var _0x3d1b66=_0xef13[_0x277ad0];return _0x3d1b66;};'use strict';var _=require('lodash');var uuid=require(_0x3ef1('0x0'));var util=require('./util');var logger=require(_0x3ef1('0x1'))('routing');var Beepall=function(_0x1aa370,_0x14c57b,_0x12b931,_0x1e4539){this[_0x3ef1('0x2')]=uuid['v4']();this['squeue']=_0x1aa370;this[_0x3ef1('0x3')]=_0x14c57b;this[_0x3ef1('0x4')]=_0x12b931;this['routing']=_0x1e4539;this[_0x3ef1('0x5')][_0x3ef1('0x6')](this[_0x3ef1('0x7')][_0x3ef1('0x8')](this),this[_0x3ef1('0x9')][_0x3ef1('0x8')](this));this[_0x3ef1('0x5')]['on'](_0x3ef1('0xa'),this[_0x3ef1('0x9')]['bind'](this));this['squeue']['on']('drained',this[_0x3ef1('0xb')][_0x3ef1('0x8')](this));};Beepall[_0x3ef1('0xc')]['push']=function(){this[_0x3ef1('0x5')][_0x3ef1('0x6')](this[_0x3ef1('0x7')][_0x3ef1('0x8')](this),this['handleTimeout'][_0x3ef1('0x8')](this));};Beepall['prototype'][_0x3ef1('0xb')]=function(_0x555289){this['handleTimeout'](!![]);};Beepall[_0x3ef1('0xc')][_0x3ef1('0x7')]=function(_0x344d33){var _0x234298=!![];if(!_[_0x3ef1('0xd')](this[_0x3ef1('0x3')])&&!_[_0x3ef1('0xd')](this['queue']['Agents'])&&this[_0x3ef1('0x3')][_0x3ef1('0xe')]['length']>0x0){for(var _0x309259=0x0,_0x4cea0e;_0x309259<this[_0x3ef1('0x3')][_0x3ef1('0xe')]['length'];_0x309259+=0x1){_0x4cea0e=this[_0x3ef1('0x3')][_0x3ef1('0xe')][_0x309259]['id'];if(_['isNil'](this[_0x3ef1('0x4')][_0x3ef1('0xf')][_0x4cea0e])){logger[_0x3ef1('0x10')](_0x3ef1('0x11'),this[_0x3ef1('0x5')]['id'],_0x4cea0e);}else{if(util[_0x3ef1('0x12')](this[_0x3ef1('0x5')]['id'],this[_0x3ef1('0x4')][_0x3ef1('0xf')][_0x4cea0e],this[_0x3ef1('0x5')][_0x3ef1('0x13')],!![])){_0x234298=![];util['writeLog'](this[_0x3ef1('0x5')]['id'],this['realtime']['agents'][_0x4cea0e],_0x3ef1('0x14'));this[_0x3ef1('0x4')]['agents'][_0x4cea0e]['busy']=!![];this[_0x3ef1('0x4')]['agents'][_0x4cea0e][_0x3ef1('0x15')]=this[_0x3ef1('0x3')]['name'];util['showNotification'](this[_0x3ef1('0x2')],this[_0x3ef1('0x5')]['id'],this[_0x3ef1('0x4')][_0x3ef1('0xf')][_0x4cea0e],this['queue'],this[_0x3ef1('0x16')]);}}}if(_0x234298){logger[_0x3ef1('0x10')]('[%s][QUEUE]\x20ALL\x20AGENTS\x20ARE\x20BUSY',this[_0x3ef1('0x5')]['id']);setTimeout(this['push'][_0x3ef1('0x8')](this),0x3e8);}}else{logger[_0x3ef1('0x10')](_0x3ef1('0x17'),this[_0x3ef1('0x5')]['id']);setTimeout(this[_0x3ef1('0x6')][_0x3ef1('0x8')](this),0x3e8);}};Beepall[_0x3ef1('0xc')]['handleTimeout']=function(_0x25ecc5){if(!_['isNil'](this[_0x3ef1('0x3')])&&!_['isNil'](this[_0x3ef1('0x3')]['Agents'])){for(var _0x1d69ea=0x0,_0x418efa;_0x1d69ea<this[_0x3ef1('0x3')]['Agents'][_0x3ef1('0x18')];_0x1d69ea+=0x1){_0x418efa=this[_0x3ef1('0x3')]['Agents'][_0x1d69ea]['id'];if(_[_0x3ef1('0xd')](this[_0x3ef1('0x4')]['agents'][_0x418efa])){logger[_0x3ef1('0x10')](_0x3ef1('0x11'),this[_0x3ef1('0x5')]['id'],_0x418efa);}else{util[_0x3ef1('0x19')](this[_0x3ef1('0x2')],this[_0x3ef1('0x5')]['id'],this[_0x3ef1('0x4')][_0x3ef1('0xf')][_0x418efa],this[_0x3ef1('0x3')],this[_0x3ef1('0x16')]);util['writeLog'](this[_0x3ef1('0x5')]['id'],this[_0x3ef1('0x4')][_0x3ef1('0xf')][_0x418efa],_0x25ecc5?_0x3ef1('0x1a'):_0x3ef1('0x1b'));this[_0x3ef1('0x4')]['agents'][_0x418efa][_0x3ef1('0x1c')]=![];this[_0x3ef1('0x4')][_0x3ef1('0xf')][_0x418efa]['busyQueue']=undefined;}}}if(!_0x25ecc5){setTimeout(this[_0x3ef1('0x6')][_0x3ef1('0x8')](this),0x3e8);}};function beepall(_0x323212,_0x292bda,_0x1e7971,_0x35cab8){return new Beepall(_0x323212,_0x292bda,_0x1e7971,_0x35cab8);}module[_0x3ef1('0x1d')]=beepall;