server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd487=['debug','[%s][QUEUE]\x20available\x20again\x20%s','queue','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','busy','agents','name','saveWaitingNotification','showNotification','writeLog','RINGING','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','busyQueue','removeWaitingNotification','exports','uuid','./util','routing','notificationId','squeue','realtime','intervals','push','handleRun','bind','handleTimeout','timeout','handleDrained','prototype','handleCheckReject','agentId','channel'];(function(_0x3594e3,_0x4abf7c){var _0x162922=function(_0x16f7ea){while(--_0x16f7ea){_0x3594e3['push'](_0x3594e3['shift']());}};_0x162922(++_0x4abf7c);}(_0xd487,0x117));var _0x7d48=function(_0x20025e,_0x44c8e1){_0x20025e=_0x20025e-0x0;var _0x4a5ac4=_0xd487[_0x20025e];return _0x4a5ac4;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x7d48('0x0'));var util=require(_0x7d48('0x1'));var logger=require('../../../../../config/logger')(_0x7d48('0x2'));var RRMemory=function(_0x5a3c00,_0x36d308,_0x1c3ace,_0x33608d){this[_0x7d48('0x3')]=uuid['v4']();this[_0x7d48('0x4')]=_0x5a3c00;this['queue']=_0x36d308;this[_0x7d48('0x5')]=_0x1c3ace;this[_0x7d48('0x2')]=_0x33608d;this[_0x7d48('0x6')]={};this['squeue'][_0x7d48('0x7')](this[_0x7d48('0x8')][_0x7d48('0x9')](this),this[_0x7d48('0xa')][_0x7d48('0x9')](this),this['module']);this[_0x7d48('0x4')]['on'](_0x7d48('0xb'),this[_0x7d48('0xa')][_0x7d48('0x9')](this));this[_0x7d48('0x4')]['on']('drained',this[_0x7d48('0xc')][_0x7d48('0x9')](this));};RRMemory[_0x7d48('0xd')][_0x7d48('0x7')]=function(){this[_0x7d48('0x4')]['push'](this[_0x7d48('0x8')][_0x7d48('0x9')](this),this[_0x7d48('0xa')][_0x7d48('0x9')](this));};RRMemory[_0x7d48('0xd')][_0x7d48('0xc')]=function(){this[_0x7d48('0xa')](!![]);};RRMemory[_0x7d48('0xd')][_0x7d48('0xe')]=function(_0x463d51){if(util['isAgentAvailable'](this[_0x7d48('0x4')]['id'],this[_0x7d48('0x5')]['agents'][this[_0x7d48('0xf')]],this[_0x7d48('0x4')][_0x7d48('0x10')],!![])){logger[_0x7d48('0x11')](_0x7d48('0x12'),this[_0x7d48('0x4')]['id'],this[_0x7d48('0xf')]);clearInterval(this[_0x7d48('0x6')][this[_0x7d48('0xf')]]);_0x463d51['done']();setTimeout(this[_0x7d48('0x7')][_0x7d48('0x9')](this),0x3e8);}};RRMemory[_0x7d48('0xd')][_0x7d48('0x8')]=function(_0x47254c){this[_0x7d48('0xf')]=rr(this[_0x7d48('0x13')][_0x7d48('0x14')]);logger[_0x7d48('0x11')](_0x7d48('0x15'),this[_0x7d48('0x4')]['id'],this[_0x7d48('0xf')]);if(_[_0x7d48('0x16')](this['realtime']['agents'][this['agentId']])){logger[_0x7d48('0x11')](_0x7d48('0x17'),this[_0x7d48('0x4')]['id'],this[_0x7d48('0xf')]);_0x47254c['done']();setTimeout(this[_0x7d48('0x7')][_0x7d48('0x9')](this),0x3e8);}else{if(util[_0x7d48('0x18')](this[_0x7d48('0x4')]['id'],this['realtime']['agents'][this['agentId']],this[_0x7d48('0x4')][_0x7d48('0x10')],!![])){this[_0x7d48('0x5')]['agents'][this['agentId']][_0x7d48('0x19')]=!![];this[_0x7d48('0x5')][_0x7d48('0x1a')][this[_0x7d48('0xf')]]['busyQueue']=this['queue'][_0x7d48('0x1b')];util[_0x7d48('0x1c')](this[_0x7d48('0x5')],this['routing'],this['realtime']['agents'][this['agentId']],this[_0x7d48('0x4')][_0x7d48('0x10')]);util[_0x7d48('0x1d')](this['notificationId'],this[_0x7d48('0x4')]['id'],this['realtime'][_0x7d48('0x1a')][this[_0x7d48('0xf')]],this['queue'],this[_0x7d48('0x2')]);util[_0x7d48('0x1e')](this[_0x7d48('0x4')]['id'],this['realtime'][_0x7d48('0x1a')][this[_0x7d48('0xf')]],_0x7d48('0x1f'));this[_0x7d48('0x6')][this[_0x7d48('0xf')]]=setInterval(this[_0x7d48('0xe')][_0x7d48('0x9')](this,_0x47254c),0x3e8);}else{logger['debug']('[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s',this[_0x7d48('0x4')]['id'],this[_0x7d48('0xf')]);_0x47254c['done']();setTimeout(this[_0x7d48('0x7')][_0x7d48('0x9')](this),0x3e8);}}};RRMemory[_0x7d48('0xd')][_0x7d48('0xa')]=function(_0x484897){logger[_0x7d48('0x11')](_0x7d48('0x20'),this['squeue']['id'],this['agentId']);if(_[_0x7d48('0x16')](this[_0x7d48('0x5')][_0x7d48('0x1a')][this[_0x7d48('0xf')]])){logger['debug'](_0x7d48('0x17'),this['squeue']['id'],this[_0x7d48('0xf')]);}else{clearInterval(this['intervals'][this[_0x7d48('0xf')]]);util[_0x7d48('0x21')](this[_0x7d48('0x3')],this[_0x7d48('0x4')]['id'],this[_0x7d48('0x5')][_0x7d48('0x1a')][this[_0x7d48('0xf')]],this[_0x7d48('0x13')],this['routing']);util['writeLog'](this[_0x7d48('0x4')]['id'],this[_0x7d48('0x5')][_0x7d48('0x1a')][this['agentId']],'TIMEOUT');this[_0x7d48('0x5')][_0x7d48('0x1a')][this[_0x7d48('0xf')]][_0x7d48('0x19')]=![];this[_0x7d48('0x5')][_0x7d48('0x1a')][this[_0x7d48('0xf')]][_0x7d48('0x22')]=undefined;util[_0x7d48('0x23')](this['realtime'],this[_0x7d48('0x2')],this[_0x7d48('0x5')][_0x7d48('0x1a')][this['agentId']],this[_0x7d48('0x4')][_0x7d48('0x10')]);}if(!_0x484897){setTimeout(this['push'][_0x7d48('0x9')](this),0x3e8);}};function rrmemory(_0x4ad106,_0x45df75,_0x55b96f,_0x52a746){return new RRMemory(_0x4ad106,_0x45df75,_0x55b96f,_0x52a746);}module[_0x7d48('0x24')]=rrmemory;