server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5189=['realtime','routing','handleRun','handleTimeout','bind','module','timeout','drained','handleDrained','push','prototype','isAgentAvailable','agents','agentId','channel','info','intervals','queue','mapAgentsId','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','busy','busyQueue','showNotification','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','writeLog','TIMEOUT','exports','lodash','uuid','./util','../../../../../config/logger','notificationId','squeue'];(function(_0x5e85f3,_0x2468e5){var _0x1c93f9=function(_0xf370fb){while(--_0xf370fb){_0x5e85f3['push'](_0x5e85f3['shift']());}};_0x1c93f9(++_0x2468e5);}(_0x5189,0x122));var _0x9518=function(_0x255d5b,_0x4f6f35){_0x255d5b=_0x255d5b-0x0;var _0x3e141a=_0x5189[_0x255d5b];return _0x3e141a;};'use strict';var rr=require('rr');var _=require(_0x9518('0x0'));var uuid=require(_0x9518('0x1'));var util=require(_0x9518('0x2'));var logger=require(_0x9518('0x3'))('routing');var RRMemory=function(_0x16c0b3,_0x329f61,_0x50fd93,_0x1ef0e5){this[_0x9518('0x4')]=uuid['v4']();this[_0x9518('0x5')]=_0x16c0b3;this['queue']=_0x329f61;this[_0x9518('0x6')]=_0x50fd93;this[_0x9518('0x7')]=_0x1ef0e5;this['intervals']={};this[_0x9518('0x5')]['push'](this[_0x9518('0x8')]['bind'](this),this[_0x9518('0x9')][_0x9518('0xa')](this),this[_0x9518('0xb')]);this[_0x9518('0x5')]['on'](_0x9518('0xc'),this[_0x9518('0x9')][_0x9518('0xa')](this));this[_0x9518('0x5')]['on'](_0x9518('0xd'),this[_0x9518('0xe')][_0x9518('0xa')](this));};RRMemory['prototype']['push']=function(){this['squeue'][_0x9518('0xf')](this[_0x9518('0x8')][_0x9518('0xa')](this),this[_0x9518('0x9')][_0x9518('0xa')](this));};RRMemory[_0x9518('0x10')][_0x9518('0xe')]=function(_0x4c43d6){this['handleTimeout'](!![]);};RRMemory['prototype']['handleCheckReject']=function(_0x264d6b){if(util[_0x9518('0x11')](this[_0x9518('0x5')]['id'],this[_0x9518('0x6')][_0x9518('0x12')][this[_0x9518('0x13')]],this[_0x9518('0x5')][_0x9518('0x14')],!![])){logger[_0x9518('0x15')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0x9518('0x5')]['id'],this[_0x9518('0x13')]);clearInterval(this[_0x9518('0x16')][this[_0x9518('0x13')]]);_0x264d6b['done']();setTimeout(this[_0x9518('0xf')][_0x9518('0xa')](this),0x3e8);}};RRMemory[_0x9518('0x10')][_0x9518('0x8')]=function(_0x2e7610){this[_0x9518('0x13')]=rr(this[_0x9518('0x17')][_0x9518('0x18')]);logger[_0x9518('0x15')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x9518('0x5')]['id'],this[_0x9518('0x13')]);if(_['isNil'](this[_0x9518('0x6')][_0x9518('0x12')][this[_0x9518('0x13')]])){logger[_0x9518('0x15')](_0x9518('0x19'),this['squeue']['id'],this[_0x9518('0x13')]);_0x2e7610[_0x9518('0x1a')]();setTimeout(this[_0x9518('0xf')][_0x9518('0xa')](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0x9518('0x5')]['id'],this[_0x9518('0x6')][_0x9518('0x12')][this['agentId']],this['squeue']['channel'],!![])){this[_0x9518('0x6')][_0x9518('0x12')][this[_0x9518('0x13')]][_0x9518('0x1b')]=!![];this[_0x9518('0x6')][_0x9518('0x12')][this[_0x9518('0x13')]][_0x9518('0x1c')]=this[_0x9518('0x17')]['name'];util[_0x9518('0x1d')](this[_0x9518('0x4')],this['squeue']['id'],this[_0x9518('0x6')][_0x9518('0x12')][this[_0x9518('0x13')]],this[_0x9518('0x17')],this['routing']);util['writeLog'](this[_0x9518('0x5')]['id'],this[_0x9518('0x6')][_0x9518('0x12')][this['agentId']],_0x9518('0x1e'));this[_0x9518('0x16')][this[_0x9518('0x13')]]=setInterval(this['handleCheckReject']['bind'](this,_0x2e7610),0x3e8);}else{logger['info'](_0x9518('0x1f'),this['squeue']['id'],this[_0x9518('0x13')]);_0x2e7610[_0x9518('0x1a')]();setTimeout(this[_0x9518('0xf')][_0x9518('0xa')](this),0x3e8);}}};RRMemory[_0x9518('0x10')][_0x9518('0x9')]=function(_0x93ac0e){logger[_0x9518('0x15')](_0x9518('0x20'),this['squeue']['id'],this[_0x9518('0x13')]);if(_['isNil'](this['realtime']['agents'][this[_0x9518('0x13')]])){logger[_0x9518('0x15')](_0x9518('0x19'),this[_0x9518('0x5')]['id'],this[_0x9518('0x13')]);}else{clearInterval(this['intervals'][this[_0x9518('0x13')]]);util[_0x9518('0x21')](this[_0x9518('0x4')],this[_0x9518('0x5')]['id'],this[_0x9518('0x6')][_0x9518('0x12')][this[_0x9518('0x13')]],this['queue'],this[_0x9518('0x7')]);util[_0x9518('0x22')](this['squeue']['id'],this[_0x9518('0x6')][_0x9518('0x12')][this['agentId']],_0x9518('0x23'));this[_0x9518('0x6')][_0x9518('0x12')][this[_0x9518('0x13')]][_0x9518('0x1b')]=![];this['realtime'][_0x9518('0x12')][this['agentId']][_0x9518('0x1c')]=undefined;}if(!_0x93ac0e){setTimeout(this[_0x9518('0xf')][_0x9518('0xa')](this),0x3e8);}};function rrmemory(_0x2dbd8f,_0x150281,_0x407e0f,_0x1d10b6){return new RRMemory(_0x2dbd8f,_0x150281,_0x407e0f,_0x1d10b6);}module[_0x9518('0x24')]=rrmemory;