server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe1ca=['debug','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','channel','name','saveWaitingNotification','showNotification','RINGING','handleCheckReject','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','writeLog','TIMEOUT','busy','removeWaitingNotification','exports','lodash','./util','../../../../../config/logger','routing','notificationId','squeue','intervals','handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','push','isAgentAvailable','realtime','agents','agentId','[%s][QUEUE]\x20available\x20again\x20%s','done','queue'];(function(_0x4f8d2c,_0x26d35b){var _0x538bae=function(_0x451778){while(--_0x451778){_0x4f8d2c['push'](_0x4f8d2c['shift']());}};_0x538bae(++_0x26d35b);}(_0xe1ca,0xb2));var _0xae1c=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xe1ca[_0x20a584];return _0x4b41a8;};'use strict';var rr=require('rr');var _=require(_0xae1c('0x0'));var uuid=require('uuid');var util=require(_0xae1c('0x1'));var logger=require(_0xae1c('0x2'))(_0xae1c('0x3'));var RRMemory=function(_0x552cfc,_0x16afbb,_0x4da347,_0x1875bb){this[_0xae1c('0x4')]=uuid['v4']();this[_0xae1c('0x5')]=_0x552cfc;this['queue']=_0x16afbb;this['realtime']=_0x4da347;this[_0xae1c('0x3')]=_0x1875bb;this[_0xae1c('0x6')]={};this[_0xae1c('0x5')]['push'](this[_0xae1c('0x7')][_0xae1c('0x8')](this),this[_0xae1c('0x9')]['bind'](this),this['module']);this['squeue']['on'](_0xae1c('0xa'),this[_0xae1c('0x9')][_0xae1c('0x8')](this));this['squeue']['on'](_0xae1c('0xb'),this[_0xae1c('0xc')]['bind'](this));};RRMemory[_0xae1c('0xd')][_0xae1c('0xe')]=function(){this['squeue'][_0xae1c('0xe')](this[_0xae1c('0x7')]['bind'](this),this[_0xae1c('0x9')]['bind'](this));};RRMemory[_0xae1c('0xd')][_0xae1c('0xc')]=function(){this[_0xae1c('0x9')](!![]);};RRMemory[_0xae1c('0xd')]['handleCheckReject']=function(_0x2d31c8){if(util[_0xae1c('0xf')](this['squeue']['id'],this[_0xae1c('0x10')][_0xae1c('0x11')][this[_0xae1c('0x12')]],this['squeue']['channel'],!![])){logger['debug'](_0xae1c('0x13'),this[_0xae1c('0x5')]['id'],this[_0xae1c('0x12')]);clearInterval(this['intervals'][this[_0xae1c('0x12')]]);_0x2d31c8[_0xae1c('0x14')]();setTimeout(this[_0xae1c('0xe')][_0xae1c('0x8')](this),0x3e8);}};RRMemory[_0xae1c('0xd')][_0xae1c('0x7')]=function(_0x46bf74){this[_0xae1c('0x12')]=rr(this[_0xae1c('0x15')]['mapAgentsId']);logger[_0xae1c('0x16')](_0xae1c('0x17'),this[_0xae1c('0x5')]['id'],this['agentId']);if(_[_0xae1c('0x18')](this['realtime'][_0xae1c('0x11')][this[_0xae1c('0x12')]])){logger[_0xae1c('0x16')](_0xae1c('0x19'),this[_0xae1c('0x5')]['id'],this['agentId']);_0x46bf74[_0xae1c('0x14')]();setTimeout(this[_0xae1c('0xe')][_0xae1c('0x8')](this),0x3e8);}else{if(util[_0xae1c('0xf')](this[_0xae1c('0x5')]['id'],this[_0xae1c('0x10')][_0xae1c('0x11')][this[_0xae1c('0x12')]],this[_0xae1c('0x5')][_0xae1c('0x1a')],!![])){this[_0xae1c('0x10')]['agents'][this[_0xae1c('0x12')]]['busy']=!![];this[_0xae1c('0x10')][_0xae1c('0x11')][this[_0xae1c('0x12')]]['busyQueue']=this[_0xae1c('0x15')][_0xae1c('0x1b')];util[_0xae1c('0x1c')](this[_0xae1c('0x10')],this[_0xae1c('0x3')],this['realtime'][_0xae1c('0x11')][this[_0xae1c('0x12')]],this[_0xae1c('0x5')][_0xae1c('0x1a')]);util[_0xae1c('0x1d')](this['notificationId'],this[_0xae1c('0x5')]['id'],this['realtime'][_0xae1c('0x11')][this[_0xae1c('0x12')]],this[_0xae1c('0x15')],this['routing']);util['writeLog'](this[_0xae1c('0x5')]['id'],this['realtime'][_0xae1c('0x11')][this[_0xae1c('0x12')]],_0xae1c('0x1e'));this[_0xae1c('0x6')][this[_0xae1c('0x12')]]=setInterval(this[_0xae1c('0x1f')][_0xae1c('0x8')](this,_0x46bf74),0x3e8);}else{logger[_0xae1c('0x16')](_0xae1c('0x20'),this[_0xae1c('0x5')]['id'],this[_0xae1c('0x12')]);_0x46bf74[_0xae1c('0x14')]();setTimeout(this['push'][_0xae1c('0x8')](this),0x3e8);}}};RRMemory[_0xae1c('0xd')][_0xae1c('0x9')]=function(_0x32ab87){logger[_0xae1c('0x16')](_0xae1c('0x21'),this[_0xae1c('0x5')]['id'],this[_0xae1c('0x12')]);if(_[_0xae1c('0x18')](this[_0xae1c('0x10')]['agents'][this[_0xae1c('0x12')]])){logger['debug'](_0xae1c('0x19'),this['squeue']['id'],this['agentId']);}else{clearInterval(this[_0xae1c('0x6')][this['agentId']]);util[_0xae1c('0x22')](this[_0xae1c('0x4')],this['squeue']['id'],this[_0xae1c('0x10')][_0xae1c('0x11')][this['agentId']],this[_0xae1c('0x15')],this['routing']);util[_0xae1c('0x23')](this['squeue']['id'],this[_0xae1c('0x10')][_0xae1c('0x11')][this['agentId']],_0xae1c('0x24'));this[_0xae1c('0x10')]['agents'][this[_0xae1c('0x12')]][_0xae1c('0x25')]=![];this['realtime'][_0xae1c('0x11')][this[_0xae1c('0x12')]]['busyQueue']=undefined;util[_0xae1c('0x26')](this[_0xae1c('0x10')],this[_0xae1c('0x3')],this[_0xae1c('0x10')][_0xae1c('0x11')][this[_0xae1c('0x12')]],this[_0xae1c('0x5')]['channel']);}if(!_0x32ab87){setTimeout(this[_0xae1c('0xe')][_0xae1c('0x8')](this),0x3e8);}};function rrmemory(_0x551d33,_0x210297,_0x51ac05,_0x5f0efb){return new RRMemory(_0x551d33,_0x210297,_0x51ac05,_0x5f0efb);}module[_0xae1c('0x27')]=rrmemory;