server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe601=['[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','TIMEOUT','exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','queue','realtime','intervals','push','bind','handleTimeout','module','squeue','drained','prototype','handleRun','handleDrained','handleCheckReject','agents','agentId','channel','done','info','[%s][QUEUE]\x20try\x20with\x20%s','isAgentAvailable','busy','busyQueue','name','showNotification','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','isNil'];(function(_0x4d112b,_0x5ce092){var _0x1500ed=function(_0x22a4e8){while(--_0x22a4e8){_0x4d112b['push'](_0x4d112b['shift']());}};_0x1500ed(++_0x5ce092);}(_0xe601,0x150));var _0x1e60=function(_0x3d7b1d,_0x41ca7d){_0x3d7b1d=_0x3d7b1d-0x0;var _0x269ef9=_0xe601[_0x3d7b1d];return _0x269ef9;};'use strict';var rr=require('rr');var _=require(_0x1e60('0x0'));var uuid=require(_0x1e60('0x1'));var util=require(_0x1e60('0x2'));var logger=require(_0x1e60('0x3'))(_0x1e60('0x4'));var RRMemory=function(_0x3263cf,_0x4653a6,_0x2f575e,_0x56022a){this[_0x1e60('0x5')]=uuid['v4']();this['squeue']=_0x3263cf;this[_0x1e60('0x6')]=_0x4653a6;this[_0x1e60('0x7')]=_0x2f575e;this[_0x1e60('0x4')]=_0x56022a;this[_0x1e60('0x8')]={};this['squeue'][_0x1e60('0x9')](this['handleRun'][_0x1e60('0xa')](this),this[_0x1e60('0xb')][_0x1e60('0xa')](this),this[_0x1e60('0xc')]);this[_0x1e60('0xd')]['on']('timeout',this['handleTimeout'][_0x1e60('0xa')](this));this[_0x1e60('0xd')]['on'](_0x1e60('0xe'),this['handleDrained'][_0x1e60('0xa')](this));};RRMemory[_0x1e60('0xf')][_0x1e60('0x9')]=function(){this[_0x1e60('0xd')][_0x1e60('0x9')](this[_0x1e60('0x10')][_0x1e60('0xa')](this),this[_0x1e60('0xb')][_0x1e60('0xa')](this));};RRMemory['prototype'][_0x1e60('0x11')]=function(_0x1b5717){this[_0x1e60('0xb')](!![]);};RRMemory['prototype'][_0x1e60('0x12')]=function(_0x368f01){if(util['isAgentAvailable'](this[_0x1e60('0xd')]['id'],this[_0x1e60('0x7')][_0x1e60('0x13')][this[_0x1e60('0x14')]],this[_0x1e60('0xd')][_0x1e60('0x15')],!![])){logger['info']('[%s][QUEUE]\x20available\x20again\x20%s',this['squeue']['id'],this['agentId']);clearInterval(this['intervals'][this[_0x1e60('0x14')]]);_0x368f01[_0x1e60('0x16')]();setTimeout(this['push'][_0x1e60('0xa')](this),0x3e8);}};RRMemory[_0x1e60('0xf')][_0x1e60('0x10')]=function(_0x52fef1){this[_0x1e60('0x14')]=rr(this[_0x1e60('0x6')]['mapAgentsId']);logger[_0x1e60('0x17')](_0x1e60('0x18'),this[_0x1e60('0xd')]['id'],this[_0x1e60('0x14')]);if(_['isNil'](this[_0x1e60('0x7')][_0x1e60('0x13')][this[_0x1e60('0x14')]])){logger[_0x1e60('0x17')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x1e60('0xd')]['id'],this[_0x1e60('0x14')]);_0x52fef1['done']();setTimeout(this[_0x1e60('0x9')][_0x1e60('0xa')](this),0x3e8);}else{if(util[_0x1e60('0x19')](this[_0x1e60('0xd')]['id'],this[_0x1e60('0x7')]['agents'][this['agentId']],this[_0x1e60('0xd')][_0x1e60('0x15')],!![])){this[_0x1e60('0x7')]['agents'][this[_0x1e60('0x14')]][_0x1e60('0x1a')]=!![];this['realtime'][_0x1e60('0x13')][this['agentId']][_0x1e60('0x1b')]=this[_0x1e60('0x6')][_0x1e60('0x1c')];util[_0x1e60('0x1d')](this[_0x1e60('0x5')],this[_0x1e60('0xd')]['id'],this[_0x1e60('0x7')]['agents'][this[_0x1e60('0x14')]],this['queue'],this[_0x1e60('0x4')]);util['writeLog'](this[_0x1e60('0xd')]['id'],this[_0x1e60('0x7')][_0x1e60('0x13')][this[_0x1e60('0x14')]],_0x1e60('0x1e'));this[_0x1e60('0x8')][this[_0x1e60('0x14')]]=setInterval(this[_0x1e60('0x12')]['bind'](this,_0x52fef1),0x3e8);}else{logger[_0x1e60('0x17')](_0x1e60('0x1f'),this[_0x1e60('0xd')]['id'],this[_0x1e60('0x14')]);_0x52fef1[_0x1e60('0x16')]();setTimeout(this[_0x1e60('0x9')][_0x1e60('0xa')](this),0x3e8);}}};RRMemory[_0x1e60('0xf')][_0x1e60('0xb')]=function(_0x25565d){logger['info'](_0x1e60('0x20'),this[_0x1e60('0xd')]['id'],this[_0x1e60('0x14')]);if(_[_0x1e60('0x21')](this[_0x1e60('0x7')]['agents'][this[_0x1e60('0x14')]])){logger[_0x1e60('0x17')](_0x1e60('0x22'),this[_0x1e60('0xd')]['id'],this[_0x1e60('0x14')]);}else{clearInterval(this['intervals'][this[_0x1e60('0x14')]]);util['hideNotification'](this['notificationId'],this[_0x1e60('0xd')]['id'],this['realtime']['agents'][this[_0x1e60('0x14')]],this['queue'],this[_0x1e60('0x4')]);util['writeLog'](this[_0x1e60('0xd')]['id'],this[_0x1e60('0x7')][_0x1e60('0x13')][this['agentId']],_0x1e60('0x23'));this[_0x1e60('0x7')][_0x1e60('0x13')][this[_0x1e60('0x14')]]['busy']=![];this[_0x1e60('0x7')][_0x1e60('0x13')][this['agentId']][_0x1e60('0x1b')]=undefined;}if(!_0x25565d){setTimeout(this['push'][_0x1e60('0xa')](this),0x3e8);}};function rrmemory(_0x3d503a,_0x23fda2,_0x39bd4f,_0x2c7e82){return new RRMemory(_0x3d503a,_0x23fda2,_0x39bd4f,_0x2c7e82);}module[_0x1e60('0x24')]=rrmemory;