server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6c03=['agents','busy','name','showNotification','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','writeLog','TIMEOUT','busyQueue','exports','uuid','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','intervals','push','handleRun','bind','handleTimeout','module','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil'];(function(_0x59ee6f,_0x450239){var _0x4c0979=function(_0x565e92){while(--_0x565e92){_0x59ee6f['push'](_0x59ee6f['shift']());}};_0x4c0979(++_0x450239);}(_0x6c03,0x162));var _0x36c0=function(_0x5e902a,_0x150fd7){_0x5e902a=_0x5e902a-0x0;var _0x14fed1=_0x6c03[_0x5e902a];return _0x14fed1;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x36c0('0x0'));var util=require('./util');var logger=require(_0x36c0('0x1'))(_0x36c0('0x2'));var RRMemory=function(_0x134080,_0x16c6e3,_0x38cdd5,_0x54f37f){this[_0x36c0('0x3')]=uuid['v4']();this[_0x36c0('0x4')]=_0x134080;this[_0x36c0('0x5')]=_0x16c6e3;this[_0x36c0('0x6')]=_0x38cdd5;this['routing']=_0x54f37f;this[_0x36c0('0x7')]={};this[_0x36c0('0x4')][_0x36c0('0x8')](this[_0x36c0('0x9')][_0x36c0('0xa')](this),this[_0x36c0('0xb')][_0x36c0('0xa')](this),this[_0x36c0('0xc')]);this['squeue']['on']('timeout',this[_0x36c0('0xb')][_0x36c0('0xa')](this));this['squeue']['on'](_0x36c0('0xd'),this[_0x36c0('0xe')][_0x36c0('0xa')](this));};RRMemory[_0x36c0('0xf')][_0x36c0('0x8')]=function(){this[_0x36c0('0x4')][_0x36c0('0x8')](this[_0x36c0('0x9')]['bind'](this),this[_0x36c0('0xb')][_0x36c0('0xa')](this));};RRMemory[_0x36c0('0xf')][_0x36c0('0xe')]=function(_0x1c5862){this[_0x36c0('0xb')](!![]);};RRMemory[_0x36c0('0xf')][_0x36c0('0x10')]=function(_0x57d374){if(util[_0x36c0('0x11')](this['squeue']['id'],this['realtime']['agents'][this[_0x36c0('0x12')]],this[_0x36c0('0x4')][_0x36c0('0x13')],!![])){logger[_0x36c0('0x14')](_0x36c0('0x15'),this[_0x36c0('0x4')]['id'],this[_0x36c0('0x12')]);clearInterval(this[_0x36c0('0x7')][this[_0x36c0('0x12')]]);_0x57d374[_0x36c0('0x16')]();setTimeout(this[_0x36c0('0x8')][_0x36c0('0xa')](this),0x3e8);}};RRMemory['prototype'][_0x36c0('0x9')]=function(_0x507f70){this['agentId']=rr(this[_0x36c0('0x5')][_0x36c0('0x17')]);logger[_0x36c0('0x14')](_0x36c0('0x18'),this['squeue']['id'],this['agentId']);if(_[_0x36c0('0x19')](this[_0x36c0('0x6')][_0x36c0('0x1a')][this['agentId']])){logger[_0x36c0('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x36c0('0x4')]['id'],this[_0x36c0('0x12')]);_0x507f70[_0x36c0('0x16')]();setTimeout(this['push'][_0x36c0('0xa')](this),0x3e8);}else{if(util[_0x36c0('0x11')](this[_0x36c0('0x4')]['id'],this[_0x36c0('0x6')][_0x36c0('0x1a')][this[_0x36c0('0x12')]],this['squeue']['channel'],!![])){this[_0x36c0('0x6')]['agents'][this[_0x36c0('0x12')]][_0x36c0('0x1b')]=!![];this[_0x36c0('0x6')][_0x36c0('0x1a')][this['agentId']]['busyQueue']=this[_0x36c0('0x5')][_0x36c0('0x1c')];util[_0x36c0('0x1d')](this[_0x36c0('0x3')],this['squeue']['id'],this['realtime'][_0x36c0('0x1a')][this[_0x36c0('0x12')]],this['queue'],this[_0x36c0('0x2')]);util['writeLog'](this['squeue']['id'],this['realtime'][_0x36c0('0x1a')][this[_0x36c0('0x12')]],_0x36c0('0x1e'));this[_0x36c0('0x7')][this[_0x36c0('0x12')]]=setInterval(this[_0x36c0('0x10')][_0x36c0('0xa')](this,_0x507f70),0x3e8);}else{logger[_0x36c0('0x14')](_0x36c0('0x1f'),this[_0x36c0('0x4')]['id'],this[_0x36c0('0x12')]);_0x507f70[_0x36c0('0x16')]();setTimeout(this[_0x36c0('0x8')]['bind'](this),0x3e8);}}};RRMemory[_0x36c0('0xf')][_0x36c0('0xb')]=function(_0x27ce58){logger[_0x36c0('0x14')](_0x36c0('0x20'),this[_0x36c0('0x4')]['id'],this['agentId']);if(_[_0x36c0('0x19')](this['realtime'][_0x36c0('0x1a')][this[_0x36c0('0x12')]])){logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x36c0('0x4')]['id'],this[_0x36c0('0x12')]);}else{clearInterval(this[_0x36c0('0x7')][this['agentId']]);util[_0x36c0('0x21')](this[_0x36c0('0x3')],this[_0x36c0('0x4')]['id'],this['realtime'][_0x36c0('0x1a')][this[_0x36c0('0x12')]],this[_0x36c0('0x5')],this[_0x36c0('0x2')]);util[_0x36c0('0x22')](this['squeue']['id'],this[_0x36c0('0x6')][_0x36c0('0x1a')][this[_0x36c0('0x12')]],_0x36c0('0x23'));this['realtime']['agents'][this[_0x36c0('0x12')]][_0x36c0('0x1b')]=![];this['realtime'][_0x36c0('0x1a')][this['agentId']][_0x36c0('0x24')]=undefined;}if(!_0x27ce58){setTimeout(this[_0x36c0('0x8')][_0x36c0('0xa')](this),0x3e8);}};function rrmemory(_0x5960cb,_0x4712db,_0x2d1d24,_0x1d33f1){return new RRMemory(_0x5960cb,_0x4712db,_0x2d1d24,_0x1d33f1);}module[_0x36c0('0x25')]=rrmemory;