server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7850=['[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','exports','lodash','./util','../../../../../config/logger','notificationId','squeue','queue','realtime','routing','push','handleRun','handleTimeout','bind','module','timeout','drained','prototype','handleDrained','handleCheckReject','isAgentAvailable','agentId','[%s][QUEUE]\x20available\x20again\x20%s','intervals','mapAgentsId','info','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','channel','busy','busyQueue','writeLog','RINGING'];(function(_0x59d89e,_0x55edf5){var _0x554e93=function(_0x3d40bc){while(--_0x3d40bc){_0x59d89e['push'](_0x59d89e['shift']());}};_0x554e93(++_0x55edf5);}(_0x7850,0x6c));var _0x0785=function(_0x2c9005,_0x4cd6e8){_0x2c9005=_0x2c9005-0x0;var _0xcf6fa6=_0x7850[_0x2c9005];return _0xcf6fa6;};'use strict';var rr=require('rr');var _=require(_0x0785('0x0'));var uuid=require('uuid');var util=require(_0x0785('0x1'));var logger=require(_0x0785('0x2'))('routing');var RRMemory=function(_0x81298b,_0x372602,_0x1e0a0e,_0x21aa0d){this[_0x0785('0x3')]=uuid['v4']();this[_0x0785('0x4')]=_0x81298b;this[_0x0785('0x5')]=_0x372602;this[_0x0785('0x6')]=_0x1e0a0e;this[_0x0785('0x7')]=_0x21aa0d;this['intervals']={};this['squeue'][_0x0785('0x8')](this[_0x0785('0x9')]['bind'](this),this[_0x0785('0xa')][_0x0785('0xb')](this),this[_0x0785('0xc')]);this[_0x0785('0x4')]['on'](_0x0785('0xd'),this['handleTimeout'][_0x0785('0xb')](this));this[_0x0785('0x4')]['on'](_0x0785('0xe'),this['handleDrained'][_0x0785('0xb')](this));};RRMemory['prototype'][_0x0785('0x8')]=function(){this[_0x0785('0x4')][_0x0785('0x8')](this[_0x0785('0x9')][_0x0785('0xb')](this),this[_0x0785('0xa')][_0x0785('0xb')](this));};RRMemory[_0x0785('0xf')][_0x0785('0x10')]=function(_0x11c703){this[_0x0785('0xa')](!![]);};RRMemory['prototype'][_0x0785('0x11')]=function(_0x1da04c){if(util[_0x0785('0x12')](this['squeue']['id'],this['realtime']['agents'][this[_0x0785('0x13')]],this[_0x0785('0x4')]['channel'],!![])){logger['info'](_0x0785('0x14'),this['squeue']['id'],this['agentId']);clearInterval(this[_0x0785('0x15')][this[_0x0785('0x13')]]);_0x1da04c['done']();setTimeout(this[_0x0785('0x8')]['bind'](this),0x3e8);}};RRMemory[_0x0785('0xf')][_0x0785('0x9')]=function(_0x74516d){this['agentId']=rr(this[_0x0785('0x5')][_0x0785('0x16')]);logger[_0x0785('0x17')]('[%s][QUEUE]\x20try\x20with\x20%s',this['squeue']['id'],this[_0x0785('0x13')]);if(_[_0x0785('0x18')](this[_0x0785('0x6')][_0x0785('0x19')][this[_0x0785('0x13')]])){logger[_0x0785('0x17')](_0x0785('0x1a'),this[_0x0785('0x4')]['id'],this['agentId']);_0x74516d['done']();setTimeout(this['push'][_0x0785('0xb')](this),0x3e8);}else{if(util[_0x0785('0x12')](this[_0x0785('0x4')]['id'],this['realtime']['agents'][this[_0x0785('0x13')]],this[_0x0785('0x4')][_0x0785('0x1b')],!![])){this[_0x0785('0x6')]['agents'][this[_0x0785('0x13')]][_0x0785('0x1c')]=!![];this[_0x0785('0x6')][_0x0785('0x19')][this[_0x0785('0x13')]][_0x0785('0x1d')]=this['queue']['name'];util['showNotification'](this[_0x0785('0x3')],this[_0x0785('0x4')]['id'],this[_0x0785('0x6')][_0x0785('0x19')][this[_0x0785('0x13')]],this['queue'],this['routing']);util[_0x0785('0x1e')](this[_0x0785('0x4')]['id'],this[_0x0785('0x6')][_0x0785('0x19')][this[_0x0785('0x13')]],_0x0785('0x1f'));this[_0x0785('0x15')][this[_0x0785('0x13')]]=setInterval(this[_0x0785('0x11')][_0x0785('0xb')](this,_0x74516d),0x3e8);}else{logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s',this[_0x0785('0x4')]['id'],this[_0x0785('0x13')]);_0x74516d['done']();setTimeout(this[_0x0785('0x8')]['bind'](this),0x3e8);}}};RRMemory[_0x0785('0xf')][_0x0785('0xa')]=function(_0x3e77ed){logger['info'](_0x0785('0x20'),this[_0x0785('0x4')]['id'],this[_0x0785('0x13')]);if(_[_0x0785('0x18')](this[_0x0785('0x6')]['agents'][this[_0x0785('0x13')]])){logger[_0x0785('0x17')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x0785('0x4')]['id'],this['agentId']);}else{clearInterval(this['intervals'][this['agentId']]);util[_0x0785('0x21')](this[_0x0785('0x3')],this[_0x0785('0x4')]['id'],this[_0x0785('0x6')]['agents'][this['agentId']],this[_0x0785('0x5')],this[_0x0785('0x7')]);util[_0x0785('0x1e')](this[_0x0785('0x4')]['id'],this[_0x0785('0x6')]['agents'][this['agentId']],'TIMEOUT');this[_0x0785('0x6')][_0x0785('0x19')][this[_0x0785('0x13')]]['busy']=![];this[_0x0785('0x6')][_0x0785('0x19')][this[_0x0785('0x13')]]['busyQueue']=undefined;}if(!_0x3e77ed){setTimeout(this[_0x0785('0x8')][_0x0785('0xb')](this),0x3e8);}};function rrmemory(_0x1eb819,_0x2aa36d,_0xffa9ee,_0x9dca80){return new RRMemory(_0x1eb819,_0x2aa36d,_0xffa9ee,_0x9dca80);}module[_0x0785('0x22')]=rrmemory;