server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7e8d=['busyQueue','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','writeLog','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','push','handleRun','handleTimeout','bind','module','timeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agents','agentId','channel','intervals','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','busy'];(function(_0x5096de,_0x31684f){var _0x868a39=function(_0x5ed252){while(--_0x5ed252){_0x5096de['push'](_0x5096de['shift']());}};_0x868a39(++_0x31684f);}(_0x7e8d,0x153));var _0xd7e8=function(_0x307d86,_0x9264f2){_0x307d86=_0x307d86-0x0;var _0x361745=_0x7e8d[_0x307d86];return _0x361745;};'use strict';var rr=require('rr');var _=require(_0xd7e8('0x0'));var uuid=require(_0xd7e8('0x1'));var util=require(_0xd7e8('0x2'));var logger=require(_0xd7e8('0x3'))(_0xd7e8('0x4'));var RRMemory=function(_0x1de23e,_0x5900f9,_0x13091d,_0x2de1a5){this[_0xd7e8('0x5')]=uuid['v4']();this[_0xd7e8('0x6')]=_0x1de23e;this[_0xd7e8('0x7')]=_0x5900f9;this[_0xd7e8('0x8')]=_0x13091d;this[_0xd7e8('0x4')]=_0x2de1a5;this['intervals']={};this['squeue'][_0xd7e8('0x9')](this[_0xd7e8('0xa')]['bind'](this),this[_0xd7e8('0xb')][_0xd7e8('0xc')](this),this[_0xd7e8('0xd')]);this[_0xd7e8('0x6')]['on'](_0xd7e8('0xe'),this[_0xd7e8('0xb')][_0xd7e8('0xc')](this));this[_0xd7e8('0x6')]['on'](_0xd7e8('0xf'),this[_0xd7e8('0x10')]['bind'](this));};RRMemory['prototype'][_0xd7e8('0x9')]=function(){this[_0xd7e8('0x6')][_0xd7e8('0x9')](this['handleRun'][_0xd7e8('0xc')](this),this[_0xd7e8('0xb')][_0xd7e8('0xc')](this));};RRMemory['prototype'][_0xd7e8('0x10')]=function(_0x277b46){this[_0xd7e8('0xb')](!![]);};RRMemory[_0xd7e8('0x11')][_0xd7e8('0x12')]=function(_0x348432){if(util[_0xd7e8('0x13')](this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x8')][_0xd7e8('0x14')][this[_0xd7e8('0x15')]],this[_0xd7e8('0x6')][_0xd7e8('0x16')],!![])){logger['info']('[%s][QUEUE]\x20available\x20again\x20%s',this['squeue']['id'],this[_0xd7e8('0x15')]);clearInterval(this[_0xd7e8('0x17')][this[_0xd7e8('0x15')]]);_0x348432['done']();setTimeout(this[_0xd7e8('0x9')][_0xd7e8('0xc')](this),0x3e8);}};RRMemory[_0xd7e8('0x11')]['handleRun']=function(_0x48c6f6){this[_0xd7e8('0x15')]=rr(this['queue'][_0xd7e8('0x18')]);logger['info'](_0xd7e8('0x19'),this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x15')]);if(_[_0xd7e8('0x1a')](this[_0xd7e8('0x8')][_0xd7e8('0x14')][this[_0xd7e8('0x15')]])){logger[_0xd7e8('0x1b')](_0xd7e8('0x1c'),this[_0xd7e8('0x6')]['id'],this['agentId']);_0x48c6f6[_0xd7e8('0x1d')]();setTimeout(this[_0xd7e8('0x9')][_0xd7e8('0xc')](this),0x3e8);}else{if(util[_0xd7e8('0x13')](this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x8')][_0xd7e8('0x14')][this[_0xd7e8('0x15')]],this['squeue']['channel'],!![])){this[_0xd7e8('0x8')][_0xd7e8('0x14')][this[_0xd7e8('0x15')]][_0xd7e8('0x1e')]=!![];this[_0xd7e8('0x8')][_0xd7e8('0x14')][this[_0xd7e8('0x15')]][_0xd7e8('0x1f')]=this[_0xd7e8('0x7')]['name'];util['showNotification'](this[_0xd7e8('0x5')],this[_0xd7e8('0x6')]['id'],this['realtime'][_0xd7e8('0x14')][this[_0xd7e8('0x15')]],this[_0xd7e8('0x7')],this[_0xd7e8('0x4')]);util['writeLog'](this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x8')][_0xd7e8('0x14')][this[_0xd7e8('0x15')]],_0xd7e8('0x20'));this[_0xd7e8('0x17')][this[_0xd7e8('0x15')]]=setInterval(this[_0xd7e8('0x12')]['bind'](this,_0x48c6f6),0x3e8);}else{logger[_0xd7e8('0x1b')](_0xd7e8('0x21'),this[_0xd7e8('0x6')]['id'],this['agentId']);_0x48c6f6[_0xd7e8('0x1d')]();setTimeout(this[_0xd7e8('0x9')][_0xd7e8('0xc')](this),0x3e8);}}};RRMemory['prototype'][_0xd7e8('0xb')]=function(_0x35ff5e){logger[_0xd7e8('0x1b')](_0xd7e8('0x22'),this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x15')]);if(_[_0xd7e8('0x1a')](this[_0xd7e8('0x8')][_0xd7e8('0x14')][this[_0xd7e8('0x15')]])){logger['info'](_0xd7e8('0x1c'),this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x15')]);}else{clearInterval(this['intervals'][this[_0xd7e8('0x15')]]);util[_0xd7e8('0x23')](this[_0xd7e8('0x5')],this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x8')]['agents'][this[_0xd7e8('0x15')]],this['queue'],this[_0xd7e8('0x4')]);util[_0xd7e8('0x24')](this[_0xd7e8('0x6')]['id'],this[_0xd7e8('0x8')]['agents'][this[_0xd7e8('0x15')]],'TIMEOUT');this['realtime'][_0xd7e8('0x14')][this[_0xd7e8('0x15')]][_0xd7e8('0x1e')]=![];this['realtime'][_0xd7e8('0x14')][this[_0xd7e8('0x15')]]['busyQueue']=undefined;}if(!_0x35ff5e){setTimeout(this[_0xd7e8('0x9')][_0xd7e8('0xc')](this),0x3e8);}};function rrmemory(_0x2c6e92,_0x5e1f07,_0xc067c,_0x92d688){return new RRMemory(_0x2c6e92,_0x5e1f07,_0xc067c,_0x92d688);}module['exports']=rrmemory;