server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5157=['notificationId','squeue','realtime','intervals','push','handleTimeout','bind','module','drained','handleDrained','prototype','handleRun','handleCheckReject','agents','agentId','[%s][QUEUE]\x20available\x20again\x20%s','done','mapAgentsId','info','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','channel','busy','queue','name','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','hideNotification','TIMEOUT','busyQueue','exports','lodash','uuid','./util','routing'];(function(_0xbf8942,_0x282575){var _0x21f1ea=function(_0x13ca63){while(--_0x13ca63){_0xbf8942['push'](_0xbf8942['shift']());}};_0x21f1ea(++_0x282575);}(_0x5157,0x140));var _0x7515=function(_0x49a341,_0x12fab1){_0x49a341=_0x49a341-0x0;var _0x4c4cc4=_0x5157[_0x49a341];return _0x4c4cc4;};'use strict';var rr=require('rr');var _=require(_0x7515('0x0'));var uuid=require(_0x7515('0x1'));var util=require(_0x7515('0x2'));var logger=require('../../../../../config/logger')(_0x7515('0x3'));var RRMemory=function(_0x2d23f4,_0x7cfaad,_0x56972c,_0x5627e6){this[_0x7515('0x4')]=uuid['v4']();this[_0x7515('0x5')]=_0x2d23f4;this['queue']=_0x7cfaad;this[_0x7515('0x6')]=_0x56972c;this[_0x7515('0x3')]=_0x5627e6;this[_0x7515('0x7')]={};this[_0x7515('0x5')][_0x7515('0x8')](this['handleRun']['bind'](this),this[_0x7515('0x9')][_0x7515('0xa')](this),this[_0x7515('0xb')]);this['squeue']['on']('timeout',this[_0x7515('0x9')][_0x7515('0xa')](this));this[_0x7515('0x5')]['on'](_0x7515('0xc'),this[_0x7515('0xd')][_0x7515('0xa')](this));};RRMemory[_0x7515('0xe')][_0x7515('0x8')]=function(){this[_0x7515('0x5')][_0x7515('0x8')](this[_0x7515('0xf')][_0x7515('0xa')](this),this['handleTimeout']['bind'](this));};RRMemory['prototype'][_0x7515('0xd')]=function(_0x1c6788){this[_0x7515('0x9')](!![]);};RRMemory[_0x7515('0xe')][_0x7515('0x10')]=function(_0xe24282){if(util['isAgentAvailable'](this[_0x7515('0x5')]['id'],this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]],this[_0x7515('0x5')]['channel'],!![])){logger['info'](_0x7515('0x13'),this[_0x7515('0x5')]['id'],this[_0x7515('0x12')]);clearInterval(this[_0x7515('0x7')][this[_0x7515('0x12')]]);_0xe24282[_0x7515('0x14')]();setTimeout(this[_0x7515('0x8')]['bind'](this),0x3e8);}};RRMemory[_0x7515('0xe')][_0x7515('0xf')]=function(_0x484032){this[_0x7515('0x12')]=rr(this['queue'][_0x7515('0x15')]);logger[_0x7515('0x16')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x7515('0x5')]['id'],this[_0x7515('0x12')]);if(_[_0x7515('0x17')](this['realtime'][_0x7515('0x11')][this[_0x7515('0x12')]])){logger['info'](_0x7515('0x18'),this[_0x7515('0x5')]['id'],this[_0x7515('0x12')]);_0x484032[_0x7515('0x14')]();setTimeout(this[_0x7515('0x8')][_0x7515('0xa')](this),0x3e8);}else{if(util[_0x7515('0x19')](this[_0x7515('0x5')]['id'],this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]],this[_0x7515('0x5')][_0x7515('0x1a')],!![])){this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]][_0x7515('0x1b')]=!![];this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]]['busyQueue']=this[_0x7515('0x1c')][_0x7515('0x1d')];util['showNotification'](this[_0x7515('0x4')],this['squeue']['id'],this[_0x7515('0x6')][_0x7515('0x11')][this['agentId']],this[_0x7515('0x1c')],this[_0x7515('0x3')]);util['writeLog'](this[_0x7515('0x5')]['id'],this['realtime'][_0x7515('0x11')][this[_0x7515('0x12')]],_0x7515('0x1e'));this[_0x7515('0x7')][this['agentId']]=setInterval(this['handleCheckReject'][_0x7515('0xa')](this,_0x484032),0x3e8);}else{logger['info'](_0x7515('0x1f'),this[_0x7515('0x5')]['id'],this['agentId']);_0x484032[_0x7515('0x14')]();setTimeout(this[_0x7515('0x8')][_0x7515('0xa')](this),0x3e8);}}};RRMemory['prototype'][_0x7515('0x9')]=function(_0xe98fb7){logger[_0x7515('0x16')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x7515('0x5')]['id'],this[_0x7515('0x12')]);if(_[_0x7515('0x17')](this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]])){logger[_0x7515('0x16')](_0x7515('0x18'),this[_0x7515('0x5')]['id'],this['agentId']);}else{clearInterval(this[_0x7515('0x7')][this[_0x7515('0x12')]]);util[_0x7515('0x20')](this[_0x7515('0x4')],this[_0x7515('0x5')]['id'],this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]],this[_0x7515('0x1c')],this[_0x7515('0x3')]);util['writeLog'](this['squeue']['id'],this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]],_0x7515('0x21'));this[_0x7515('0x6')][_0x7515('0x11')][this[_0x7515('0x12')]]['busy']=![];this[_0x7515('0x6')]['agents'][this['agentId']][_0x7515('0x22')]=undefined;}if(!_0xe98fb7){setTimeout(this['push'][_0x7515('0xa')](this),0x3e8);}};function rrmemory(_0x44b27f,_0x52d2bc,_0x424c4e,_0x36d1ea){return new RRMemory(_0x44b27f,_0x52d2bc,_0x424c4e,_0x36d1ea);}module[_0x7515('0x23')]=rrmemory;