server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe157=['handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','handleCheckReject','agents','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','agentId','done','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','busyQueue','name','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','hideNotification','TIMEOUT','./util','../../../../../config/logger','notificationId','squeue','queue','realtime','routing','intervals','push'];(function(_0x53fb9f,_0x5278ab){var _0x56bcfe=function(_0x39b7ad){while(--_0x39b7ad){_0x53fb9f['push'](_0x53fb9f['shift']());}};_0x56bcfe(++_0x5278ab);}(_0xe157,0xff));var _0x7e15=function(_0x3fcd63,_0x151b50){_0x3fcd63=_0x3fcd63-0x0;var _0x2f0108=_0xe157[_0x3fcd63];return _0x2f0108;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require('uuid');var util=require(_0x7e15('0x0'));var logger=require(_0x7e15('0x1'))('routing');var RRMemory=function(_0x5cecf4,_0x59bddf,_0x554919,_0x1890ce){this[_0x7e15('0x2')]=uuid['v4']();this[_0x7e15('0x3')]=_0x5cecf4;this[_0x7e15('0x4')]=_0x59bddf;this[_0x7e15('0x5')]=_0x554919;this[_0x7e15('0x6')]=_0x1890ce;this[_0x7e15('0x7')]={};this[_0x7e15('0x3')][_0x7e15('0x8')](this[_0x7e15('0x9')][_0x7e15('0xa')](this),this[_0x7e15('0xb')][_0x7e15('0xa')](this),this['module']);this[_0x7e15('0x3')]['on'](_0x7e15('0xc'),this[_0x7e15('0xb')][_0x7e15('0xa')](this));this[_0x7e15('0x3')]['on'](_0x7e15('0xd'),this[_0x7e15('0xe')][_0x7e15('0xa')](this));};RRMemory[_0x7e15('0xf')]['push']=function(){this['squeue'][_0x7e15('0x8')](this[_0x7e15('0x9')]['bind'](this),this[_0x7e15('0xb')][_0x7e15('0xa')](this));};RRMemory['prototype'][_0x7e15('0xe')]=function(_0x86415d){this[_0x7e15('0xb')](!![]);};RRMemory[_0x7e15('0xf')][_0x7e15('0x10')]=function(_0x3e6b1c){if(util['isAgentAvailable'](this['squeue']['id'],this[_0x7e15('0x5')][_0x7e15('0x11')][this['agentId']],this[_0x7e15('0x3')][_0x7e15('0x12')],!![])){logger[_0x7e15('0x13')](_0x7e15('0x14'),this[_0x7e15('0x3')]['id'],this['agentId']);clearInterval(this[_0x7e15('0x7')][this[_0x7e15('0x15')]]);_0x3e6b1c[_0x7e15('0x16')]();setTimeout(this[_0x7e15('0x8')][_0x7e15('0xa')](this),0x3e8);}};RRMemory[_0x7e15('0xf')]['handleRun']=function(_0x472ede){this[_0x7e15('0x15')]=rr(this[_0x7e15('0x4')]['mapAgentsId']);logger[_0x7e15('0x13')](_0x7e15('0x17'),this['squeue']['id'],this[_0x7e15('0x15')]);if(_[_0x7e15('0x18')](this[_0x7e15('0x5')][_0x7e15('0x11')][this['agentId']])){logger[_0x7e15('0x13')](_0x7e15('0x19'),this[_0x7e15('0x3')]['id'],this[_0x7e15('0x15')]);_0x472ede[_0x7e15('0x16')]();setTimeout(this[_0x7e15('0x8')]['bind'](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0x7e15('0x3')]['id'],this[_0x7e15('0x5')]['agents'][this[_0x7e15('0x15')]],this[_0x7e15('0x3')][_0x7e15('0x12')],!![])){this[_0x7e15('0x5')][_0x7e15('0x11')][this[_0x7e15('0x15')]][_0x7e15('0x1a')]=!![];this[_0x7e15('0x5')][_0x7e15('0x11')][this['agentId']][_0x7e15('0x1b')]=this[_0x7e15('0x4')][_0x7e15('0x1c')];util['showNotification'](this[_0x7e15('0x2')],this[_0x7e15('0x3')]['id'],this['realtime'][_0x7e15('0x11')][this[_0x7e15('0x15')]],this[_0x7e15('0x4')],this[_0x7e15('0x6')]);util[_0x7e15('0x1d')](this['squeue']['id'],this[_0x7e15('0x5')]['agents'][this[_0x7e15('0x15')]],'RINGING');this[_0x7e15('0x7')][this[_0x7e15('0x15')]]=setInterval(this[_0x7e15('0x10')][_0x7e15('0xa')](this,_0x472ede),0x3e8);}else{logger[_0x7e15('0x13')](_0x7e15('0x1e'),this[_0x7e15('0x3')]['id'],this['agentId']);_0x472ede[_0x7e15('0x16')]();setTimeout(this[_0x7e15('0x8')]['bind'](this),0x3e8);}}};RRMemory[_0x7e15('0xf')]['handleTimeout']=function(_0x35b3af){logger[_0x7e15('0x13')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x7e15('0x3')]['id'],this[_0x7e15('0x15')]);if(_['isNil'](this[_0x7e15('0x5')]['agents'][this[_0x7e15('0x15')]])){logger['info'](_0x7e15('0x19'),this[_0x7e15('0x3')]['id'],this['agentId']);}else{clearInterval(this[_0x7e15('0x7')][this[_0x7e15('0x15')]]);util[_0x7e15('0x1f')](this[_0x7e15('0x2')],this[_0x7e15('0x3')]['id'],this[_0x7e15('0x5')][_0x7e15('0x11')][this[_0x7e15('0x15')]],this[_0x7e15('0x4')],this[_0x7e15('0x6')]);util[_0x7e15('0x1d')](this[_0x7e15('0x3')]['id'],this[_0x7e15('0x5')][_0x7e15('0x11')][this[_0x7e15('0x15')]],_0x7e15('0x20'));this[_0x7e15('0x5')][_0x7e15('0x11')][this[_0x7e15('0x15')]][_0x7e15('0x1a')]=![];this[_0x7e15('0x5')][_0x7e15('0x11')][this[_0x7e15('0x15')]][_0x7e15('0x1b')]=undefined;}if(!_0x35b3af){setTimeout(this[_0x7e15('0x8')]['bind'](this),0x3e8);}};function rrmemory(_0x46b41a,_0x57a27e,_0x4345c5,_0x2692d3){return new RRMemory(_0x46b41a,_0x57a27e,_0x4345c5,_0x2692d3);}module['exports']=rrmemory;