server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xccce=['RINGING','[%s][QUEUE]\x20timeout\x20with\x20%s','TIMEOUT','exports','lodash','uuid','./util','routing','squeue','queue','realtime','push','handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','handleCheckReject','agentId','info','intervals','done','[%s][QUEUE]\x20try\x20with\x20%s','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','busy','busyQueue','name','showNotification','notificationId'];(function(_0x4565bf,_0x5ad9d6){var _0x5610ba=function(_0x170988){while(--_0x170988){_0x4565bf['push'](_0x4565bf['shift']());}};_0x5610ba(++_0x5ad9d6);}(_0xccce,0x1b1));var _0xeccc=function(_0x3b8a5b,_0x238cb5){_0x3b8a5b=_0x3b8a5b-0x0;var _0x26acb5=_0xccce[_0x3b8a5b];return _0x26acb5;};'use strict';var rr=require('rr');var _=require(_0xeccc('0x0'));var uuid=require(_0xeccc('0x1'));var util=require(_0xeccc('0x2'));var logger=require('../../../../../config/logger')(_0xeccc('0x3'));var RRMemory=function(_0x1abe3f,_0x3b8fcd,_0x126fd4,_0x107f4d){this['notificationId']=uuid['v4']();this[_0xeccc('0x4')]=_0x1abe3f;this[_0xeccc('0x5')]=_0x3b8fcd;this[_0xeccc('0x6')]=_0x126fd4;this[_0xeccc('0x3')]=_0x107f4d;this['intervals']={};this[_0xeccc('0x4')][_0xeccc('0x7')](this[_0xeccc('0x8')][_0xeccc('0x9')](this),this[_0xeccc('0xa')]['bind'](this),this['module']);this[_0xeccc('0x4')]['on'](_0xeccc('0xb'),this[_0xeccc('0xa')][_0xeccc('0x9')](this));this[_0xeccc('0x4')]['on'](_0xeccc('0xc'),this[_0xeccc('0xd')]['bind'](this));};RRMemory['prototype'][_0xeccc('0x7')]=function(){this[_0xeccc('0x4')][_0xeccc('0x7')](this['handleRun'][_0xeccc('0x9')](this),this['handleTimeout']['bind'](this));};RRMemory[_0xeccc('0xe')][_0xeccc('0xd')]=function(_0x4ed63f){this[_0xeccc('0xa')](!![]);};RRMemory[_0xeccc('0xe')][_0xeccc('0xf')]=function(_0x2aa6b6){if(util['isAgentAvailable'](this[_0xeccc('0x4')]['id'],this[_0xeccc('0x6')]['agents'][this[_0xeccc('0x10')]],this[_0xeccc('0x4')]['channel'],!![])){logger[_0xeccc('0x11')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0xeccc('0x4')]['id'],this['agentId']);clearInterval(this[_0xeccc('0x12')][this[_0xeccc('0x10')]]);_0x2aa6b6[_0xeccc('0x13')]();setTimeout(this['push'][_0xeccc('0x9')](this),0x3e8);}};RRMemory[_0xeccc('0xe')][_0xeccc('0x8')]=function(_0x4d6300){this[_0xeccc('0x10')]=rr(this['queue']['mapAgentsId']);logger[_0xeccc('0x11')](_0xeccc('0x14'),this[_0xeccc('0x4')]['id'],this[_0xeccc('0x10')]);if(_['isNil'](this['realtime'][_0xeccc('0x15')][this[_0xeccc('0x10')]])){logger['info'](_0xeccc('0x16'),this[_0xeccc('0x4')]['id'],this[_0xeccc('0x10')]);_0x4d6300[_0xeccc('0x13')]();setTimeout(this[_0xeccc('0x7')]['bind'](this),0x3e8);}else{if(util[_0xeccc('0x17')](this[_0xeccc('0x4')]['id'],this[_0xeccc('0x6')][_0xeccc('0x15')][this[_0xeccc('0x10')]],this[_0xeccc('0x4')]['channel'],!![])){this[_0xeccc('0x6')][_0xeccc('0x15')][this['agentId']][_0xeccc('0x18')]=!![];this[_0xeccc('0x6')][_0xeccc('0x15')][this['agentId']][_0xeccc('0x19')]=this['queue'][_0xeccc('0x1a')];util[_0xeccc('0x1b')](this[_0xeccc('0x1c')],this[_0xeccc('0x4')]['id'],this['realtime'][_0xeccc('0x15')][this[_0xeccc('0x10')]],this[_0xeccc('0x5')],this['routing']);util['writeLog'](this['squeue']['id'],this['realtime']['agents'][this[_0xeccc('0x10')]],_0xeccc('0x1d'));this[_0xeccc('0x12')][this[_0xeccc('0x10')]]=setInterval(this['handleCheckReject'][_0xeccc('0x9')](this,_0x4d6300),0x3e8);}else{logger[_0xeccc('0x11')]('[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s',this[_0xeccc('0x4')]['id'],this[_0xeccc('0x10')]);_0x4d6300[_0xeccc('0x13')]();setTimeout(this[_0xeccc('0x7')]['bind'](this),0x3e8);}}};RRMemory[_0xeccc('0xe')][_0xeccc('0xa')]=function(_0x42b8df){logger[_0xeccc('0x11')](_0xeccc('0x1e'),this[_0xeccc('0x4')]['id'],this[_0xeccc('0x10')]);if(_['isNil'](this[_0xeccc('0x6')]['agents'][this['agentId']])){logger[_0xeccc('0x11')](_0xeccc('0x16'),this[_0xeccc('0x4')]['id'],this[_0xeccc('0x10')]);}else{clearInterval(this['intervals'][this[_0xeccc('0x10')]]);util['hideNotification'](this[_0xeccc('0x1c')],this[_0xeccc('0x4')]['id'],this[_0xeccc('0x6')][_0xeccc('0x15')][this[_0xeccc('0x10')]],this[_0xeccc('0x5')],this[_0xeccc('0x3')]);util['writeLog'](this[_0xeccc('0x4')]['id'],this[_0xeccc('0x6')]['agents'][this[_0xeccc('0x10')]],_0xeccc('0x1f'));this[_0xeccc('0x6')]['agents'][this['agentId']]['busy']=![];this[_0xeccc('0x6')][_0xeccc('0x15')][this[_0xeccc('0x10')]][_0xeccc('0x19')]=undefined;}if(!_0x42b8df){setTimeout(this['push'][_0xeccc('0x9')](this),0x3e8);}};function rrmemory(_0x312fcf,_0x3cbe4f,_0x190e69,_0x26cf13){return new RRMemory(_0x312fcf,_0x3cbe4f,_0x190e69,_0x26cf13);}module[_0xeccc('0x20')]=rrmemory;