server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1023=['bind','handleTimeout','module','timeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','agentId','done','mapAgentsId','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','name','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','exports','lodash','uuid','routing','notificationId','squeue','queue','realtime','intervals','push','handleRun'];(function(_0x2ab9ca,_0x1a8d72){var _0x2662c8=function(_0x16a74f){while(--_0x16a74f){_0x2ab9ca['push'](_0x2ab9ca['shift']());}};_0x2662c8(++_0x1a8d72);}(_0x1023,0x116));var _0x3102=function(_0x162d2c,_0x5736b5){_0x162d2c=_0x162d2c-0x0;var _0x480fbb=_0x1023[_0x162d2c];return _0x480fbb;};'use strict';var rr=require('rr');var _=require(_0x3102('0x0'));var uuid=require(_0x3102('0x1'));var util=require('./util');var logger=require('../../../../../config/logger')(_0x3102('0x2'));var RRMemory=function(_0x1069bf,_0x41c7ca,_0x55a259,_0x1f6733){this[_0x3102('0x3')]=uuid['v4']();this[_0x3102('0x4')]=_0x1069bf;this[_0x3102('0x5')]=_0x41c7ca;this[_0x3102('0x6')]=_0x55a259;this[_0x3102('0x2')]=_0x1f6733;this[_0x3102('0x7')]={};this[_0x3102('0x4')][_0x3102('0x8')](this[_0x3102('0x9')][_0x3102('0xa')](this),this[_0x3102('0xb')][_0x3102('0xa')](this),this[_0x3102('0xc')]);this[_0x3102('0x4')]['on'](_0x3102('0xd'),this['handleTimeout'][_0x3102('0xa')](this));this['squeue']['on'](_0x3102('0xe'),this[_0x3102('0xf')][_0x3102('0xa')](this));};RRMemory[_0x3102('0x10')][_0x3102('0x8')]=function(){this[_0x3102('0x4')][_0x3102('0x8')](this['handleRun'][_0x3102('0xa')](this),this[_0x3102('0xb')]['bind'](this));};RRMemory[_0x3102('0x10')][_0x3102('0xf')]=function(_0x332bb8){this[_0x3102('0xb')](!![]);};RRMemory[_0x3102('0x10')][_0x3102('0x11')]=function(_0x136f32){if(util[_0x3102('0x12')](this['squeue']['id'],this[_0x3102('0x6')]['agents'][this['agentId']],this[_0x3102('0x4')][_0x3102('0x13')],!![])){logger[_0x3102('0x14')](_0x3102('0x15'),this['squeue']['id'],this[_0x3102('0x16')]);clearInterval(this[_0x3102('0x7')][this['agentId']]);_0x136f32[_0x3102('0x17')]();setTimeout(this[_0x3102('0x8')][_0x3102('0xa')](this),0x3e8);}};RRMemory['prototype'][_0x3102('0x9')]=function(_0x91f80e){this[_0x3102('0x16')]=rr(this[_0x3102('0x5')][_0x3102('0x18')]);logger['info']('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x3102('0x4')]['id'],this[_0x3102('0x16')]);if(_[_0x3102('0x19')](this['realtime'][_0x3102('0x1a')][this['agentId']])){logger[_0x3102('0x14')](_0x3102('0x1b'),this[_0x3102('0x4')]['id'],this[_0x3102('0x16')]);_0x91f80e[_0x3102('0x17')]();setTimeout(this['push']['bind'](this),0x3e8);}else{if(util[_0x3102('0x12')](this['squeue']['id'],this[_0x3102('0x6')]['agents'][this['agentId']],this[_0x3102('0x4')][_0x3102('0x13')],!![])){this['realtime'][_0x3102('0x1a')][this[_0x3102('0x16')]][_0x3102('0x1c')]=!![];this['realtime']['agents'][this[_0x3102('0x16')]]['busyQueue']=this[_0x3102('0x5')][_0x3102('0x1d')];util['showNotification'](this['notificationId'],this[_0x3102('0x4')]['id'],this['realtime'][_0x3102('0x1a')][this[_0x3102('0x16')]],this[_0x3102('0x5')],this[_0x3102('0x2')]);util[_0x3102('0x1e')](this[_0x3102('0x4')]['id'],this['realtime'][_0x3102('0x1a')][this[_0x3102('0x16')]],'RINGING');this['intervals'][this['agentId']]=setInterval(this[_0x3102('0x11')][_0x3102('0xa')](this,_0x91f80e),0x3e8);}else{logger[_0x3102('0x14')](_0x3102('0x1f'),this[_0x3102('0x4')]['id'],this[_0x3102('0x16')]);_0x91f80e[_0x3102('0x17')]();setTimeout(this['push']['bind'](this),0x3e8);}}};RRMemory[_0x3102('0x10')]['handleTimeout']=function(_0x3336fa){logger[_0x3102('0x14')](_0x3102('0x20'),this['squeue']['id'],this[_0x3102('0x16')]);if(_[_0x3102('0x19')](this['realtime'][_0x3102('0x1a')][this['agentId']])){logger[_0x3102('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this['agentId']);}else{clearInterval(this[_0x3102('0x7')][this['agentId']]);util[_0x3102('0x21')](this[_0x3102('0x3')],this[_0x3102('0x4')]['id'],this[_0x3102('0x6')][_0x3102('0x1a')][this[_0x3102('0x16')]],this[_0x3102('0x5')],this[_0x3102('0x2')]);util[_0x3102('0x1e')](this[_0x3102('0x4')]['id'],this['realtime'][_0x3102('0x1a')][this[_0x3102('0x16')]],_0x3102('0x22'));this[_0x3102('0x6')][_0x3102('0x1a')][this[_0x3102('0x16')]][_0x3102('0x1c')]=![];this['realtime'][_0x3102('0x1a')][this[_0x3102('0x16')]]['busyQueue']=undefined;}if(!_0x3336fa){setTimeout(this[_0x3102('0x8')]['bind'](this),0x3e8);}};function rrmemory(_0x41e6da,_0x1377e4,_0x4905e6,_0x872b9e){return new RRMemory(_0x41e6da,_0x1377e4,_0x4905e6,_0x872b9e);}module[_0x3102('0x23')]=rrmemory;