server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xffb4=['[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','channel','name','saveWaitingNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','busyQueue','exports','lodash','./util','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','intervals','handleRun','handleTimeout','bind','module','timeout','drained','prototype','push','handleCheckReject','isAgentAvailable','agents','debug','[%s][QUEUE]\x20available\x20again\x20%s','agentId','mapAgentsId'];(function(_0x5bfb78,_0x22e3ff){var _0x4efd00=function(_0x5c9496){while(--_0x5c9496){_0x5bfb78['push'](_0x5bfb78['shift']());}};_0x4efd00(++_0x22e3ff);}(_0xffb4,0x195));var _0x4ffb=function(_0xbd08b4,_0x4790ed){_0xbd08b4=_0xbd08b4-0x0;var _0x314f1e=_0xffb4[_0xbd08b4];return _0x314f1e;};'use strict';var rr=require('rr');var _=require(_0x4ffb('0x0'));var uuid=require('uuid');var util=require(_0x4ffb('0x1'));var logger=require(_0x4ffb('0x2'))(_0x4ffb('0x3'));var RRMemory=function(_0x373c01,_0x428aa0,_0x6b6bc4,_0x423714){this[_0x4ffb('0x4')]=uuid['v4']();this[_0x4ffb('0x5')]=_0x373c01;this[_0x4ffb('0x6')]=_0x428aa0;this[_0x4ffb('0x7')]=_0x6b6bc4;this[_0x4ffb('0x3')]=_0x423714;this[_0x4ffb('0x8')]={};this[_0x4ffb('0x5')]['push'](this[_0x4ffb('0x9')]['bind'](this),this[_0x4ffb('0xa')][_0x4ffb('0xb')](this),this[_0x4ffb('0xc')]);this[_0x4ffb('0x5')]['on'](_0x4ffb('0xd'),this[_0x4ffb('0xa')][_0x4ffb('0xb')](this));this['squeue']['on'](_0x4ffb('0xe'),this['handleDrained'][_0x4ffb('0xb')](this));};RRMemory[_0x4ffb('0xf')][_0x4ffb('0x10')]=function(){this['squeue'][_0x4ffb('0x10')](this[_0x4ffb('0x9')][_0x4ffb('0xb')](this),this[_0x4ffb('0xa')][_0x4ffb('0xb')](this));};RRMemory[_0x4ffb('0xf')]['handleDrained']=function(){this[_0x4ffb('0xa')](!![]);};RRMemory[_0x4ffb('0xf')][_0x4ffb('0x11')]=function(_0x537ed5){if(util[_0x4ffb('0x12')](this[_0x4ffb('0x5')]['id'],this[_0x4ffb('0x7')][_0x4ffb('0x13')][this['agentId']],this[_0x4ffb('0x5')]['channel'],!![])){logger[_0x4ffb('0x14')](_0x4ffb('0x15'),this[_0x4ffb('0x5')]['id'],this[_0x4ffb('0x16')]);clearInterval(this['intervals'][this[_0x4ffb('0x16')]]);_0x537ed5['done']();setTimeout(this['push'][_0x4ffb('0xb')](this),0x3e8);}};RRMemory[_0x4ffb('0xf')]['handleRun']=function(_0x343a68){this[_0x4ffb('0x16')]=rr(this[_0x4ffb('0x6')][_0x4ffb('0x17')]);logger[_0x4ffb('0x14')](_0x4ffb('0x18'),this['squeue']['id'],this[_0x4ffb('0x16')]);if(_[_0x4ffb('0x19')](this[_0x4ffb('0x7')]['agents'][this[_0x4ffb('0x16')]])){logger['debug'](_0x4ffb('0x1a'),this['squeue']['id'],this[_0x4ffb('0x16')]);_0x343a68[_0x4ffb('0x1b')]();setTimeout(this[_0x4ffb('0x10')][_0x4ffb('0xb')](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0x4ffb('0x5')]['id'],this[_0x4ffb('0x7')][_0x4ffb('0x13')][this[_0x4ffb('0x16')]],this['squeue'][_0x4ffb('0x1c')],!![])){this[_0x4ffb('0x7')][_0x4ffb('0x13')][this[_0x4ffb('0x16')]]['busy']=!![];this[_0x4ffb('0x7')]['agents'][this[_0x4ffb('0x16')]]['busyQueue']=this[_0x4ffb('0x6')][_0x4ffb('0x1d')];util[_0x4ffb('0x1e')](this[_0x4ffb('0x7')],this['routing'],this[_0x4ffb('0x7')][_0x4ffb('0x13')][this[_0x4ffb('0x16')]],this[_0x4ffb('0x5')][_0x4ffb('0x1c')]);util['showNotification'](this[_0x4ffb('0x4')],this['squeue']['id'],this[_0x4ffb('0x7')][_0x4ffb('0x13')][this['agentId']],this[_0x4ffb('0x6')],this[_0x4ffb('0x3')]);util[_0x4ffb('0x1f')](this[_0x4ffb('0x5')]['id'],this[_0x4ffb('0x7')][_0x4ffb('0x13')][this[_0x4ffb('0x16')]],_0x4ffb('0x20'));this[_0x4ffb('0x8')][this[_0x4ffb('0x16')]]=setInterval(this['handleCheckReject'][_0x4ffb('0xb')](this,_0x343a68),0x3e8);}else{logger[_0x4ffb('0x14')](_0x4ffb('0x21'),this['squeue']['id'],this[_0x4ffb('0x16')]);_0x343a68[_0x4ffb('0x1b')]();setTimeout(this['push'][_0x4ffb('0xb')](this),0x3e8);}}};RRMemory[_0x4ffb('0xf')]['handleTimeout']=function(_0x25ada5){logger[_0x4ffb('0x14')](_0x4ffb('0x22'),this['squeue']['id'],this[_0x4ffb('0x16')]);if(_[_0x4ffb('0x19')](this[_0x4ffb('0x7')][_0x4ffb('0x13')][this[_0x4ffb('0x16')]])){logger[_0x4ffb('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x4ffb('0x5')]['id'],this['agentId']);}else{clearInterval(this['intervals'][this[_0x4ffb('0x16')]]);util[_0x4ffb('0x23')](this[_0x4ffb('0x4')],this[_0x4ffb('0x5')]['id'],this[_0x4ffb('0x7')]['agents'][this[_0x4ffb('0x16')]],this[_0x4ffb('0x6')],this[_0x4ffb('0x3')]);util[_0x4ffb('0x1f')](this[_0x4ffb('0x5')]['id'],this['realtime'][_0x4ffb('0x13')][this[_0x4ffb('0x16')]],_0x4ffb('0x24'));this[_0x4ffb('0x7')][_0x4ffb('0x13')][this[_0x4ffb('0x16')]]['busy']=![];this[_0x4ffb('0x7')][_0x4ffb('0x13')][this[_0x4ffb('0x16')]][_0x4ffb('0x25')]=undefined;util['removeWaitingNotification'](this[_0x4ffb('0x7')],this[_0x4ffb('0x3')],this[_0x4ffb('0x7')]['agents'][this[_0x4ffb('0x16')]],this[_0x4ffb('0x5')][_0x4ffb('0x1c')]);}if(!_0x25ada5){setTimeout(this[_0x4ffb('0x10')][_0x4ffb('0xb')](this),0x3e8);}};function rrmemory(_0x3b71d9,_0x1a5dcb,_0x637329,_0x45ab72){return new RRMemory(_0x3b71d9,_0x1a5dcb,_0x637329,_0x45ab72);}module[_0x4ffb('0x26')]=rrmemory;