server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb7ae=['done','isAgentAvailable','busy','busyQueue','name','showNotification','notificationId','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','isNil','hideNotification','TIMEOUT','exports','lodash','uuid','./util','../../../../../config/logger','routing','squeue','queue','realtime','intervals','push','handleRun','bind','module','timeout','handleTimeout','prototype','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','agentId','mapAgentsId','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s'];(function(_0x4ab10a,_0x532bc7){var _0x20a398=function(_0x5a8910){while(--_0x5a8910){_0x4ab10a['push'](_0x4ab10a['shift']());}};_0x20a398(++_0x532bc7);}(_0xb7ae,0xf3));var _0xeb7a=function(_0x18b578,_0x1f6584){_0x18b578=_0x18b578-0x0;var _0x56ddcd=_0xb7ae[_0x18b578];return _0x56ddcd;};'use strict';var rr=require('rr');var _=require(_0xeb7a('0x0'));var uuid=require(_0xeb7a('0x1'));var util=require(_0xeb7a('0x2'));var logger=require(_0xeb7a('0x3'))(_0xeb7a('0x4'));var RRMemory=function(_0x497fc8,_0x1121bd,_0x242a47,_0x44ce73){this['notificationId']=uuid['v4']();this[_0xeb7a('0x5')]=_0x497fc8;this[_0xeb7a('0x6')]=_0x1121bd;this[_0xeb7a('0x7')]=_0x242a47;this[_0xeb7a('0x4')]=_0x44ce73;this[_0xeb7a('0x8')]={};this['squeue'][_0xeb7a('0x9')](this[_0xeb7a('0xa')][_0xeb7a('0xb')](this),this['handleTimeout'][_0xeb7a('0xb')](this),this[_0xeb7a('0xc')]);this[_0xeb7a('0x5')]['on'](_0xeb7a('0xd'),this[_0xeb7a('0xe')][_0xeb7a('0xb')](this));this[_0xeb7a('0x5')]['on']('drained',this['handleDrained'][_0xeb7a('0xb')](this));};RRMemory[_0xeb7a('0xf')][_0xeb7a('0x9')]=function(){this[_0xeb7a('0x5')][_0xeb7a('0x9')](this[_0xeb7a('0xa')][_0xeb7a('0xb')](this),this['handleTimeout'][_0xeb7a('0xb')](this));};RRMemory[_0xeb7a('0xf')]['handleDrained']=function(){this[_0xeb7a('0xe')](!![]);};RRMemory[_0xeb7a('0xf')]['handleCheckReject']=function(_0x2bf77e){if(util['isAgentAvailable'](this['squeue']['id'],this[_0xeb7a('0x7')]['agents'][this['agentId']],this[_0xeb7a('0x5')][_0xeb7a('0x10')],!![])){logger[_0xeb7a('0x11')](_0xeb7a('0x12'),this['squeue']['id'],this['agentId']);clearInterval(this[_0xeb7a('0x8')][this[_0xeb7a('0x13')]]);_0x2bf77e['done']();setTimeout(this['push'][_0xeb7a('0xb')](this),0x3e8);}};RRMemory[_0xeb7a('0xf')][_0xeb7a('0xa')]=function(_0x268a17){this[_0xeb7a('0x13')]=rr(this[_0xeb7a('0x6')][_0xeb7a('0x14')]);logger[_0xeb7a('0x11')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0xeb7a('0x5')]['id'],this[_0xeb7a('0x13')]);if(_['isNil'](this['realtime'][_0xeb7a('0x15')][this[_0xeb7a('0x13')]])){logger[_0xeb7a('0x11')](_0xeb7a('0x16'),this[_0xeb7a('0x5')]['id'],this[_0xeb7a('0x13')]);_0x268a17[_0xeb7a('0x17')]();setTimeout(this['push'][_0xeb7a('0xb')](this),0x3e8);}else{if(util[_0xeb7a('0x18')](this[_0xeb7a('0x5')]['id'],this['realtime'][_0xeb7a('0x15')][this[_0xeb7a('0x13')]],this[_0xeb7a('0x5')][_0xeb7a('0x10')],!![])){this['realtime'][_0xeb7a('0x15')][this['agentId']][_0xeb7a('0x19')]=!![];this[_0xeb7a('0x7')][_0xeb7a('0x15')][this[_0xeb7a('0x13')]][_0xeb7a('0x1a')]=this[_0xeb7a('0x6')][_0xeb7a('0x1b')];util[_0xeb7a('0x1c')](this[_0xeb7a('0x1d')],this[_0xeb7a('0x5')]['id'],this[_0xeb7a('0x7')]['agents'][this[_0xeb7a('0x13')]],this[_0xeb7a('0x6')],this[_0xeb7a('0x4')]);util[_0xeb7a('0x1e')](this[_0xeb7a('0x5')]['id'],this[_0xeb7a('0x7')][_0xeb7a('0x15')][this[_0xeb7a('0x13')]],_0xeb7a('0x1f'));this[_0xeb7a('0x8')][this[_0xeb7a('0x13')]]=setInterval(this['handleCheckReject'][_0xeb7a('0xb')](this,_0x268a17),0x3e8);}else{logger[_0xeb7a('0x11')](_0xeb7a('0x20'),this[_0xeb7a('0x5')]['id'],this['agentId']);_0x268a17[_0xeb7a('0x17')]();setTimeout(this[_0xeb7a('0x9')][_0xeb7a('0xb')](this),0x3e8);}}};RRMemory[_0xeb7a('0xf')][_0xeb7a('0xe')]=function(_0x1fd950){logger['debug'](_0xeb7a('0x21'),this[_0xeb7a('0x5')]['id'],this[_0xeb7a('0x13')]);if(_[_0xeb7a('0x22')](this[_0xeb7a('0x7')][_0xeb7a('0x15')][this['agentId']])){logger[_0xeb7a('0x11')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xeb7a('0x5')]['id'],this[_0xeb7a('0x13')]);}else{clearInterval(this['intervals'][this[_0xeb7a('0x13')]]);util[_0xeb7a('0x23')](this[_0xeb7a('0x1d')],this[_0xeb7a('0x5')]['id'],this[_0xeb7a('0x7')][_0xeb7a('0x15')][this[_0xeb7a('0x13')]],this[_0xeb7a('0x6')],this['routing']);util[_0xeb7a('0x1e')](this[_0xeb7a('0x5')]['id'],this['realtime'][_0xeb7a('0x15')][this[_0xeb7a('0x13')]],_0xeb7a('0x24'));this[_0xeb7a('0x7')][_0xeb7a('0x15')][this[_0xeb7a('0x13')]][_0xeb7a('0x19')]=![];this['realtime'][_0xeb7a('0x15')][this[_0xeb7a('0x13')]][_0xeb7a('0x1a')]=undefined;}if(!_0x1fd950){setTimeout(this[_0xeb7a('0x9')][_0xeb7a('0xb')](this),0x3e8);}};function rrmemory(_0x2458fb,_0x22c4fb,_0x2a2dec,_0x414580){return new RRMemory(_0x2458fb,_0x22c4fb,_0x2a2dec,_0x414580);}module[_0xeb7a('0x25')]=rrmemory;