server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x9414=['[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busyQueue','queue','showNotification','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','TIMEOUT','busy','exports','uuid','./util','../../../../../config/logger','routing','notificationId','squeue','intervals','push','handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','realtime','agents','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','done','[%s][QUEUE]\x20try\x20with\x20%s','isNil'];(function(_0x5b4d06,_0x3edc8d){var _0xad4053=function(_0x1e2748){while(--_0x1e2748){_0x5b4d06['push'](_0x5b4d06['shift']());}};_0xad4053(++_0x3edc8d);}(_0x9414,0x106));var _0x4941=function(_0x5c2a2b,_0x22c94e){_0x5c2a2b=_0x5c2a2b-0x0;var _0x19921f=_0x9414[_0x5c2a2b];return _0x19921f;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x4941('0x0'));var util=require(_0x4941('0x1'));var logger=require(_0x4941('0x2'))(_0x4941('0x3'));var RRMemory=function(_0x3585ea,_0x4d2bab,_0xaee1df,_0x394390){this[_0x4941('0x4')]=uuid['v4']();this[_0x4941('0x5')]=_0x3585ea;this['queue']=_0x4d2bab;this['realtime']=_0xaee1df;this[_0x4941('0x3')]=_0x394390;this[_0x4941('0x6')]={};this[_0x4941('0x5')][_0x4941('0x7')](this[_0x4941('0x8')][_0x4941('0x9')](this),this[_0x4941('0xa')][_0x4941('0x9')](this),this['module']);this['squeue']['on'](_0x4941('0xb'),this['handleTimeout'][_0x4941('0x9')](this));this['squeue']['on'](_0x4941('0xc'),this[_0x4941('0xd')][_0x4941('0x9')](this));};RRMemory[_0x4941('0xe')][_0x4941('0x7')]=function(){this[_0x4941('0x5')][_0x4941('0x7')](this['handleRun'][_0x4941('0x9')](this),this[_0x4941('0xa')][_0x4941('0x9')](this));};RRMemory[_0x4941('0xe')]['handleDrained']=function(_0x58c661){this[_0x4941('0xa')](!![]);};RRMemory['prototype'][_0x4941('0xf')]=function(_0x39b6e4){if(util[_0x4941('0x10')](this[_0x4941('0x5')]['id'],this[_0x4941('0x11')][_0x4941('0x12')][this[_0x4941('0x13')]],this[_0x4941('0x5')][_0x4941('0x14')],!![])){logger[_0x4941('0x15')](_0x4941('0x16'),this[_0x4941('0x5')]['id'],this[_0x4941('0x13')]);clearInterval(this['intervals'][this['agentId']]);_0x39b6e4[_0x4941('0x17')]();setTimeout(this[_0x4941('0x7')][_0x4941('0x9')](this),0x3e8);}};RRMemory['prototype'][_0x4941('0x8')]=function(_0x5dc172){this[_0x4941('0x13')]=rr(this['queue']['mapAgentsId']);logger[_0x4941('0x15')](_0x4941('0x18'),this['squeue']['id'],this[_0x4941('0x13')]);if(_[_0x4941('0x19')](this[_0x4941('0x11')][_0x4941('0x12')][this['agentId']])){logger['info'](_0x4941('0x1a'),this[_0x4941('0x5')]['id'],this[_0x4941('0x13')]);_0x5dc172[_0x4941('0x17')]();setTimeout(this[_0x4941('0x7')][_0x4941('0x9')](this),0x3e8);}else{if(util[_0x4941('0x10')](this[_0x4941('0x5')]['id'],this['realtime'][_0x4941('0x12')][this[_0x4941('0x13')]],this[_0x4941('0x5')][_0x4941('0x14')],!![])){this[_0x4941('0x11')][_0x4941('0x12')][this[_0x4941('0x13')]]['busy']=!![];this[_0x4941('0x11')]['agents'][this['agentId']][_0x4941('0x1b')]=this[_0x4941('0x1c')]['name'];util[_0x4941('0x1d')](this['notificationId'],this[_0x4941('0x5')]['id'],this[_0x4941('0x11')][_0x4941('0x12')][this[_0x4941('0x13')]],this[_0x4941('0x1c')],this[_0x4941('0x3')]);util['writeLog'](this[_0x4941('0x5')]['id'],this['realtime'][_0x4941('0x12')][this[_0x4941('0x13')]],_0x4941('0x1e'));this[_0x4941('0x6')][this[_0x4941('0x13')]]=setInterval(this['handleCheckReject'][_0x4941('0x9')](this,_0x5dc172),0x3e8);}else{logger[_0x4941('0x15')](_0x4941('0x1f'),this['squeue']['id'],this[_0x4941('0x13')]);_0x5dc172[_0x4941('0x17')]();setTimeout(this[_0x4941('0x7')][_0x4941('0x9')](this),0x3e8);}}};RRMemory[_0x4941('0xe')][_0x4941('0xa')]=function(_0x547206){logger['info'](_0x4941('0x20'),this[_0x4941('0x5')]['id'],this[_0x4941('0x13')]);if(_[_0x4941('0x19')](this[_0x4941('0x11')][_0x4941('0x12')][this[_0x4941('0x13')]])){logger[_0x4941('0x15')](_0x4941('0x1a'),this[_0x4941('0x5')]['id'],this[_0x4941('0x13')]);}else{clearInterval(this[_0x4941('0x6')][this[_0x4941('0x13')]]);util['hideNotification'](this['notificationId'],this[_0x4941('0x5')]['id'],this[_0x4941('0x11')][_0x4941('0x12')][this[_0x4941('0x13')]],this['queue'],this['routing']);util['writeLog'](this[_0x4941('0x5')]['id'],this[_0x4941('0x11')][_0x4941('0x12')][this[_0x4941('0x13')]],_0x4941('0x21'));this['realtime'][_0x4941('0x12')][this[_0x4941('0x13')]][_0x4941('0x22')]=![];this[_0x4941('0x11')][_0x4941('0x12')][this[_0x4941('0x13')]]['busyQueue']=undefined;}if(!_0x547206){setTimeout(this[_0x4941('0x7')][_0x4941('0x9')](this),0x3e8);}};function rrmemory(_0x319a6,_0x2835ca,_0x1e9b29,_0x532b82){return new RRMemory(_0x319a6,_0x2835ca,_0x1e9b29,_0x532b82);}module[_0x4941('0x23')]=rrmemory;