server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8933=['done','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','exports','lodash','uuid','./util','../../../../../config/logger','routing','squeue','realtime','intervals','push','bind','handleTimeout','timeout','handleDrained','prototype','handleRun','handleCheckReject','isAgentAvailable','agentId','channel','[%s][QUEUE]\x20available\x20again\x20%s','mapAgentsId','info','[%s][QUEUE]\x20try\x20with\x20%s','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','busyQueue','queue','name','notificationId','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s'];(function(_0x44503d,_0x1a3fd7){var _0x401849=function(_0x32bd85){while(--_0x32bd85){_0x44503d['push'](_0x44503d['shift']());}};_0x401849(++_0x1a3fd7);}(_0x8933,0x1d9));var _0x3893=function(_0x432a2e,_0x1f229b){_0x432a2e=_0x432a2e-0x0;var _0x2ed760=_0x8933[_0x432a2e];return _0x2ed760;};'use strict';var rr=require('rr');var _=require(_0x3893('0x0'));var uuid=require(_0x3893('0x1'));var util=require(_0x3893('0x2'));var logger=require(_0x3893('0x3'))(_0x3893('0x4'));var RRMemory=function(_0x1ebeee,_0x5dbfde,_0x4be60f,_0x500cfc){this['notificationId']=uuid['v4']();this[_0x3893('0x5')]=_0x1ebeee;this['queue']=_0x5dbfde;this[_0x3893('0x6')]=_0x4be60f;this[_0x3893('0x4')]=_0x500cfc;this[_0x3893('0x7')]={};this[_0x3893('0x5')][_0x3893('0x8')](this['handleRun'][_0x3893('0x9')](this),this[_0x3893('0xa')][_0x3893('0x9')](this),this['module']);this['squeue']['on'](_0x3893('0xb'),this[_0x3893('0xa')][_0x3893('0x9')](this));this['squeue']['on']('drained',this[_0x3893('0xc')]['bind'](this));};RRMemory[_0x3893('0xd')][_0x3893('0x8')]=function(){this[_0x3893('0x5')][_0x3893('0x8')](this[_0x3893('0xe')][_0x3893('0x9')](this),this[_0x3893('0xa')]['bind'](this));};RRMemory[_0x3893('0xd')][_0x3893('0xc')]=function(_0x37a7d1){this[_0x3893('0xa')](!![]);};RRMemory['prototype'][_0x3893('0xf')]=function(_0x4d4ca5){if(util[_0x3893('0x10')](this[_0x3893('0x5')]['id'],this[_0x3893('0x6')]['agents'][this[_0x3893('0x11')]],this[_0x3893('0x5')][_0x3893('0x12')],!![])){logger['info'](_0x3893('0x13'),this[_0x3893('0x5')]['id'],this[_0x3893('0x11')]);clearInterval(this[_0x3893('0x7')][this[_0x3893('0x11')]]);_0x4d4ca5['done']();setTimeout(this[_0x3893('0x8')][_0x3893('0x9')](this),0x3e8);}};RRMemory['prototype']['handleRun']=function(_0x5b542){this['agentId']=rr(this['queue'][_0x3893('0x14')]);logger[_0x3893('0x15')](_0x3893('0x16'),this['squeue']['id'],this['agentId']);if(_[_0x3893('0x17')](this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]])){logger[_0x3893('0x15')](_0x3893('0x19'),this['squeue']['id'],this[_0x3893('0x11')]);_0x5b542['done']();setTimeout(this['push']['bind'](this),0x3e8);}else{if(util[_0x3893('0x10')](this[_0x3893('0x5')]['id'],this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]],this[_0x3893('0x5')][_0x3893('0x12')],!![])){this['realtime'][_0x3893('0x18')][this[_0x3893('0x11')]][_0x3893('0x1a')]=!![];this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]][_0x3893('0x1b')]=this[_0x3893('0x1c')][_0x3893('0x1d')];util['showNotification'](this[_0x3893('0x1e')],this[_0x3893('0x5')]['id'],this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]],this[_0x3893('0x1c')],this[_0x3893('0x4')]);util[_0x3893('0x1f')](this[_0x3893('0x5')]['id'],this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]],_0x3893('0x20'));this['intervals'][this[_0x3893('0x11')]]=setInterval(this[_0x3893('0xf')][_0x3893('0x9')](this,_0x5b542),0x3e8);}else{logger[_0x3893('0x15')](_0x3893('0x21'),this['squeue']['id'],this['agentId']);_0x5b542[_0x3893('0x22')]();setTimeout(this[_0x3893('0x8')]['bind'](this),0x3e8);}}};RRMemory[_0x3893('0xd')]['handleTimeout']=function(_0x56b05d){logger[_0x3893('0x15')](_0x3893('0x23'),this[_0x3893('0x5')]['id'],this['agentId']);if(_[_0x3893('0x17')](this['realtime']['agents'][this['agentId']])){logger[_0x3893('0x15')](_0x3893('0x19'),this[_0x3893('0x5')]['id'],this[_0x3893('0x11')]);}else{clearInterval(this[_0x3893('0x7')][this['agentId']]);util[_0x3893('0x24')](this['notificationId'],this[_0x3893('0x5')]['id'],this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]],this[_0x3893('0x1c')],this[_0x3893('0x4')]);util[_0x3893('0x1f')](this[_0x3893('0x5')]['id'],this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]],_0x3893('0x25'));this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]][_0x3893('0x1a')]=![];this[_0x3893('0x6')][_0x3893('0x18')][this[_0x3893('0x11')]]['busyQueue']=undefined;}if(!_0x56b05d){setTimeout(this['push']['bind'](this),0x3e8);}};function rrmemory(_0x3bfff7,_0x26861c,_0x3f3d1b,_0xc61584){return new RRMemory(_0x3bfff7,_0x26861c,_0x3f3d1b,_0xc61584);}module[_0x3893('0x26')]=rrmemory;