server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc07a=['push','handleRun','bind','handleTimeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agentId','channel','info','done','queue','agents','busy','name','notificationId','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','TIMEOUT','busyQueue','exports','lodash','./util','routing','squeue','realtime','intervals'];(function(_0x102542,_0x24a372){var _0xce7908=function(_0x22b39e){while(--_0x22b39e){_0x102542['push'](_0x102542['shift']());}};_0xce7908(++_0x24a372);}(_0xc07a,0x1a7));var _0xac07=function(_0x4d62ae,_0x1509f5){_0x4d62ae=_0x4d62ae-0x0;var _0x54d4b7=_0xc07a[_0x4d62ae];return _0x54d4b7;};'use strict';var rr=require('rr');var _=require(_0xac07('0x0'));var uuid=require('uuid');var util=require(_0xac07('0x1'));var logger=require('../../../../../config/logger')(_0xac07('0x2'));var RRMemory=function(_0x595a68,_0x200ca4,_0x4ef64a,_0x44d764){this['notificationId']=uuid['v4']();this[_0xac07('0x3')]=_0x595a68;this['queue']=_0x200ca4;this[_0xac07('0x4')]=_0x4ef64a;this['routing']=_0x44d764;this[_0xac07('0x5')]={};this[_0xac07('0x3')][_0xac07('0x6')](this[_0xac07('0x7')]['bind'](this),this['handleTimeout'][_0xac07('0x8')](this),this['module']);this[_0xac07('0x3')]['on']('timeout',this[_0xac07('0x9')][_0xac07('0x8')](this));this[_0xac07('0x3')]['on'](_0xac07('0xa'),this[_0xac07('0xb')][_0xac07('0x8')](this));};RRMemory[_0xac07('0xc')]['push']=function(){this[_0xac07('0x3')][_0xac07('0x6')](this[_0xac07('0x7')][_0xac07('0x8')](this),this['handleTimeout']['bind'](this));};RRMemory['prototype'][_0xac07('0xb')]=function(_0x43b07c){this[_0xac07('0x9')](!![]);};RRMemory['prototype'][_0xac07('0xd')]=function(_0x1ae64e){if(util[_0xac07('0xe')](this[_0xac07('0x3')]['id'],this[_0xac07('0x4')]['agents'][this[_0xac07('0xf')]],this[_0xac07('0x3')][_0xac07('0x10')],!![])){logger[_0xac07('0x11')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0xac07('0x3')]['id'],this[_0xac07('0xf')]);clearInterval(this['intervals'][this[_0xac07('0xf')]]);_0x1ae64e[_0xac07('0x12')]();setTimeout(this[_0xac07('0x6')][_0xac07('0x8')](this),0x3e8);}};RRMemory[_0xac07('0xc')][_0xac07('0x7')]=function(_0x547732){this[_0xac07('0xf')]=rr(this[_0xac07('0x13')]['mapAgentsId']);logger[_0xac07('0x11')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0xac07('0x3')]['id'],this['agentId']);if(_['isNil'](this[_0xac07('0x4')]['agents'][this['agentId']])){logger[_0xac07('0x11')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xac07('0x3')]['id'],this['agentId']);_0x547732['done']();setTimeout(this[_0xac07('0x6')][_0xac07('0x8')](this),0x3e8);}else{if(util[_0xac07('0xe')](this['squeue']['id'],this[_0xac07('0x4')]['agents'][this[_0xac07('0xf')]],this[_0xac07('0x3')][_0xac07('0x10')],!![])){this[_0xac07('0x4')][_0xac07('0x14')][this['agentId']][_0xac07('0x15')]=!![];this['realtime'][_0xac07('0x14')][this[_0xac07('0xf')]]['busyQueue']=this[_0xac07('0x13')][_0xac07('0x16')];util['showNotification'](this[_0xac07('0x17')],this[_0xac07('0x3')]['id'],this[_0xac07('0x4')]['agents'][this[_0xac07('0xf')]],this[_0xac07('0x13')],this['routing']);util[_0xac07('0x18')](this[_0xac07('0x3')]['id'],this['realtime'][_0xac07('0x14')][this[_0xac07('0xf')]],_0xac07('0x19'));this[_0xac07('0x5')][this['agentId']]=setInterval(this[_0xac07('0xd')][_0xac07('0x8')](this,_0x547732),0x3e8);}else{logger[_0xac07('0x11')](_0xac07('0x1a'),this[_0xac07('0x3')]['id'],this['agentId']);_0x547732[_0xac07('0x12')]();setTimeout(this[_0xac07('0x6')]['bind'](this),0x3e8);}}};RRMemory['prototype'][_0xac07('0x9')]=function(_0x39f418){logger[_0xac07('0x11')](_0xac07('0x1b'),this[_0xac07('0x3')]['id'],this[_0xac07('0xf')]);if(_['isNil'](this[_0xac07('0x4')][_0xac07('0x14')][this[_0xac07('0xf')]])){logger[_0xac07('0x11')](_0xac07('0x1c'),this['squeue']['id'],this['agentId']);}else{clearInterval(this[_0xac07('0x5')][this[_0xac07('0xf')]]);util[_0xac07('0x1d')](this[_0xac07('0x17')],this[_0xac07('0x3')]['id'],this[_0xac07('0x4')][_0xac07('0x14')][this[_0xac07('0xf')]],this[_0xac07('0x13')],this[_0xac07('0x2')]);util[_0xac07('0x18')](this[_0xac07('0x3')]['id'],this['realtime'][_0xac07('0x14')][this[_0xac07('0xf')]],_0xac07('0x1e'));this[_0xac07('0x4')]['agents'][this['agentId']][_0xac07('0x15')]=![];this[_0xac07('0x4')][_0xac07('0x14')][this[_0xac07('0xf')]][_0xac07('0x1f')]=undefined;}if(!_0x39f418){setTimeout(this[_0xac07('0x6')][_0xac07('0x8')](this),0x3e8);}};function rrmemory(_0x440b4c,_0x2de5de,_0x30acf3,_0xa621d6){return new RRMemory(_0x440b4c,_0x2de5de,_0x30acf3,_0xa621d6);}module[_0xac07('0x20')]=rrmemory;