server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x993f=['[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','isAgentAvailable','channel','busy','busyQueue','showNotification','RINGING','handleCheckReject','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','lodash','uuid','./util','../../../../../config/logger','notificationId','squeue','queue','realtime','routing','intervals','handleRun','bind','timeout','handleTimeout','drained','handleDrained','prototype','push','agents','info','[%s][QUEUE]\x20available\x20again\x20%s','agentId','mapAgentsId'];(function(_0x22d22c,_0x2bd224){var _0x1f0637=function(_0x381c77){while(--_0x381c77){_0x22d22c['push'](_0x22d22c['shift']());}};_0x1f0637(++_0x2bd224);}(_0x993f,0xf3));var _0xf993=function(_0x45c751,_0x5d1c4e){_0x45c751=_0x45c751-0x0;var _0x54741c=_0x993f[_0x45c751];return _0x54741c;};'use strict';var rr=require('rr');var _=require(_0xf993('0x0'));var uuid=require(_0xf993('0x1'));var util=require(_0xf993('0x2'));var logger=require(_0xf993('0x3'))('routing');var RRMemory=function(_0x1d9183,_0x1eb13a,_0x137b05,_0x525611){this[_0xf993('0x4')]=uuid['v4']();this[_0xf993('0x5')]=_0x1d9183;this[_0xf993('0x6')]=_0x1eb13a;this[_0xf993('0x7')]=_0x137b05;this[_0xf993('0x8')]=_0x525611;this[_0xf993('0x9')]={};this[_0xf993('0x5')]['push'](this[_0xf993('0xa')][_0xf993('0xb')](this),this['handleTimeout'][_0xf993('0xb')](this),this['module']);this['squeue']['on'](_0xf993('0xc'),this[_0xf993('0xd')][_0xf993('0xb')](this));this[_0xf993('0x5')]['on'](_0xf993('0xe'),this[_0xf993('0xf')][_0xf993('0xb')](this));};RRMemory[_0xf993('0x10')]['push']=function(){this['squeue'][_0xf993('0x11')](this[_0xf993('0xa')][_0xf993('0xb')](this),this[_0xf993('0xd')][_0xf993('0xb')](this));};RRMemory[_0xf993('0x10')][_0xf993('0xf')]=function(_0x3692e4){this[_0xf993('0xd')](!![]);};RRMemory['prototype']['handleCheckReject']=function(_0x328b2c){if(util['isAgentAvailable'](this[_0xf993('0x5')]['id'],this[_0xf993('0x7')][_0xf993('0x12')][this['agentId']],this[_0xf993('0x5')]['channel'],!![])){logger[_0xf993('0x13')](_0xf993('0x14'),this[_0xf993('0x5')]['id'],this[_0xf993('0x15')]);clearInterval(this[_0xf993('0x9')][this[_0xf993('0x15')]]);_0x328b2c['done']();setTimeout(this[_0xf993('0x11')][_0xf993('0xb')](this),0x3e8);}};RRMemory[_0xf993('0x10')][_0xf993('0xa')]=function(_0x22b006){this['agentId']=rr(this[_0xf993('0x6')][_0xf993('0x16')]);logger['info'](_0xf993('0x17'),this[_0xf993('0x5')]['id'],this['agentId']);if(_[_0xf993('0x18')](this['realtime'][_0xf993('0x12')][this[_0xf993('0x15')]])){logger['info'](_0xf993('0x19'),this[_0xf993('0x5')]['id'],this['agentId']);_0x22b006[_0xf993('0x1a')]();setTimeout(this[_0xf993('0x11')]['bind'](this),0x3e8);}else{if(util[_0xf993('0x1b')](this[_0xf993('0x5')]['id'],this[_0xf993('0x7')][_0xf993('0x12')][this['agentId']],this[_0xf993('0x5')][_0xf993('0x1c')],!![])){this[_0xf993('0x7')][_0xf993('0x12')][this[_0xf993('0x15')]][_0xf993('0x1d')]=!![];this[_0xf993('0x7')][_0xf993('0x12')][this[_0xf993('0x15')]][_0xf993('0x1e')]=this[_0xf993('0x6')]['name'];util[_0xf993('0x1f')](this['notificationId'],this['squeue']['id'],this['realtime'][_0xf993('0x12')][this[_0xf993('0x15')]],this[_0xf993('0x6')],this[_0xf993('0x8')]);util['writeLog'](this[_0xf993('0x5')]['id'],this['realtime'][_0xf993('0x12')][this[_0xf993('0x15')]],_0xf993('0x20'));this[_0xf993('0x9')][this['agentId']]=setInterval(this[_0xf993('0x21')][_0xf993('0xb')](this,_0x22b006),0x3e8);}else{logger[_0xf993('0x13')](_0xf993('0x22'),this['squeue']['id'],this[_0xf993('0x15')]);_0x22b006[_0xf993('0x1a')]();setTimeout(this[_0xf993('0x11')][_0xf993('0xb')](this),0x3e8);}}};RRMemory[_0xf993('0x10')][_0xf993('0xd')]=function(_0xdc6fbb){logger['info'](_0xf993('0x23'),this[_0xf993('0x5')]['id'],this[_0xf993('0x15')]);if(_[_0xf993('0x18')](this[_0xf993('0x7')][_0xf993('0x12')][this['agentId']])){logger[_0xf993('0x13')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this[_0xf993('0x15')]);}else{clearInterval(this['intervals'][this['agentId']]);util[_0xf993('0x24')](this[_0xf993('0x4')],this[_0xf993('0x5')]['id'],this[_0xf993('0x7')][_0xf993('0x12')][this[_0xf993('0x15')]],this['queue'],this[_0xf993('0x8')]);util['writeLog'](this[_0xf993('0x5')]['id'],this[_0xf993('0x7')][_0xf993('0x12')][this[_0xf993('0x15')]],_0xf993('0x25'));this['realtime'][_0xf993('0x12')][this[_0xf993('0x15')]][_0xf993('0x1d')]=![];this['realtime'][_0xf993('0x12')][this['agentId']]['busyQueue']=undefined;}if(!_0xdc6fbb){setTimeout(this[_0xf993('0x11')][_0xf993('0xb')](this),0x3e8);}};function rrmemory(_0x467b70,_0x43d53d,_0x29180f,_0x4ef31f){return new RRMemory(_0x467b70,_0x43d53d,_0x29180f,_0x4ef31f);}module['exports']=rrmemory;