server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xb42a=['push','handleRun','bind','module','timeout','drained','handleDrained','prototype','handleTimeout','handleCheckReject','isAgentAvailable','realtime','agentId','debug','[%s][QUEUE]\x20available\x20again\x20%s','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','channel','busy','busyQueue','name','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','done','[%s][QUEUE]\x20timeout\x20with\x20%s','TIMEOUT','removeWaitingNotification','exports','lodash','routing','notificationId','squeue','queue','intervals'];(function(_0x246bc4,_0x3a4284){var _0xaed058=function(_0xc1df4a){while(--_0xc1df4a){_0x246bc4['push'](_0x246bc4['shift']());}};_0xaed058(++_0x3a4284);}(_0xb42a,0xe4));var _0xab42=function(_0x368c02,_0x392633){_0x368c02=_0x368c02-0x0;var _0x3ebcb4=_0xb42a[_0x368c02];return _0x3ebcb4;};'use strict';var rr=require('rr');var _=require(_0xab42('0x0'));var uuid=require('uuid');var util=require('./util');var logger=require('../../../../../config/logger')(_0xab42('0x1'));var RRMemory=function(_0x245ec8,_0x44e99f,_0x378e7c,_0x4f3cb0){this[_0xab42('0x2')]=uuid['v4']();this[_0xab42('0x3')]=_0x245ec8;this[_0xab42('0x4')]=_0x44e99f;this['realtime']=_0x378e7c;this[_0xab42('0x1')]=_0x4f3cb0;this[_0xab42('0x5')]={};this[_0xab42('0x3')][_0xab42('0x6')](this[_0xab42('0x7')][_0xab42('0x8')](this),this['handleTimeout'][_0xab42('0x8')](this),this[_0xab42('0x9')]);this[_0xab42('0x3')]['on'](_0xab42('0xa'),this['handleTimeout'][_0xab42('0x8')](this));this[_0xab42('0x3')]['on'](_0xab42('0xb'),this[_0xab42('0xc')][_0xab42('0x8')](this));};RRMemory[_0xab42('0xd')][_0xab42('0x6')]=function(){this[_0xab42('0x3')][_0xab42('0x6')](this[_0xab42('0x7')]['bind'](this),this[_0xab42('0xe')]['bind'](this));};RRMemory[_0xab42('0xd')][_0xab42('0xc')]=function(){this[_0xab42('0xe')](!![]);};RRMemory['prototype'][_0xab42('0xf')]=function(_0x1963d5){if(util[_0xab42('0x10')](this[_0xab42('0x3')]['id'],this[_0xab42('0x11')]['agents'][this[_0xab42('0x12')]],this[_0xab42('0x3')]['channel'],!![])){logger[_0xab42('0x13')](_0xab42('0x14'),this['squeue']['id'],this[_0xab42('0x12')]);clearInterval(this['intervals'][this[_0xab42('0x12')]]);_0x1963d5['done']();setTimeout(this[_0xab42('0x6')]['bind'](this),0x3e8);}};RRMemory['prototype'][_0xab42('0x7')]=function(_0x5554fb){this[_0xab42('0x12')]=rr(this['queue'][_0xab42('0x15')]);logger[_0xab42('0x13')](_0xab42('0x16'),this['squeue']['id'],this[_0xab42('0x12')]);if(_[_0xab42('0x17')](this['realtime'][_0xab42('0x18')][this[_0xab42('0x12')]])){logger[_0xab42('0x13')](_0xab42('0x19'),this['squeue']['id'],this['agentId']);_0x5554fb['done']();setTimeout(this[_0xab42('0x6')][_0xab42('0x8')](this),0x3e8);}else{if(util[_0xab42('0x10')](this[_0xab42('0x3')]['id'],this['realtime'][_0xab42('0x18')][this[_0xab42('0x12')]],this[_0xab42('0x3')][_0xab42('0x1a')],!![])){this[_0xab42('0x11')]['agents'][this[_0xab42('0x12')]][_0xab42('0x1b')]=!![];this['realtime'][_0xab42('0x18')][this[_0xab42('0x12')]][_0xab42('0x1c')]=this[_0xab42('0x4')][_0xab42('0x1d')];util['saveWaitingNotification'](this['realtime'],this[_0xab42('0x1')],this[_0xab42('0x11')][_0xab42('0x18')][this[_0xab42('0x12')]],this['squeue'][_0xab42('0x1a')]);util[_0xab42('0x1e')](this[_0xab42('0x2')],this['squeue']['id'],this[_0xab42('0x11')][_0xab42('0x18')][this[_0xab42('0x12')]],this[_0xab42('0x4')],this[_0xab42('0x1')]);util[_0xab42('0x1f')](this[_0xab42('0x3')]['id'],this[_0xab42('0x11')][_0xab42('0x18')][this[_0xab42('0x12')]],_0xab42('0x20'));this[_0xab42('0x5')][this['agentId']]=setInterval(this['handleCheckReject'][_0xab42('0x8')](this,_0x5554fb),0x3e8);}else{logger['debug'](_0xab42('0x21'),this[_0xab42('0x3')]['id'],this[_0xab42('0x12')]);_0x5554fb[_0xab42('0x22')]();setTimeout(this[_0xab42('0x6')][_0xab42('0x8')](this),0x3e8);}}};RRMemory[_0xab42('0xd')]['handleTimeout']=function(_0x4ea127){logger[_0xab42('0x13')](_0xab42('0x23'),this[_0xab42('0x3')]['id'],this[_0xab42('0x12')]);if(_['isNil'](this[_0xab42('0x11')][_0xab42('0x18')][this[_0xab42('0x12')]])){logger[_0xab42('0x13')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xab42('0x3')]['id'],this[_0xab42('0x12')]);}else{clearInterval(this['intervals'][this[_0xab42('0x12')]]);util['hideNotification'](this[_0xab42('0x2')],this[_0xab42('0x3')]['id'],this[_0xab42('0x11')][_0xab42('0x18')][this['agentId']],this[_0xab42('0x4')],this[_0xab42('0x1')]);util[_0xab42('0x1f')](this[_0xab42('0x3')]['id'],this[_0xab42('0x11')][_0xab42('0x18')][this[_0xab42('0x12')]],_0xab42('0x24'));this[_0xab42('0x11')][_0xab42('0x18')][this['agentId']][_0xab42('0x1b')]=![];this[_0xab42('0x11')][_0xab42('0x18')][this['agentId']][_0xab42('0x1c')]=undefined;util[_0xab42('0x25')](this[_0xab42('0x11')],this[_0xab42('0x1')],this[_0xab42('0x11')]['agents'][this[_0xab42('0x12')]],this[_0xab42('0x3')]['channel']);}if(!_0x4ea127){setTimeout(this[_0xab42('0x6')][_0xab42('0x8')](this),0x3e8);}};function rrmemory(_0x289aee,_0xdaa525,_0x54a4a2,_0x236832){return new RRMemory(_0x289aee,_0xdaa525,_0x54a4a2,_0x236832);}module[_0xab42('0x26')]=rrmemory;