server/services/routing/server/applications/strategy/util.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x4745=['../../../../../config/environment','../../../../../config/logger','routing','redis','defaults','localhost','format','user:%s','name','emit','user:save','split','\x20interaction','account','notificationSound','notificationShake','body','queue','getMustacheRender','notificationTemplate','msg','I\x20can\x27t\x20render\x20your\x20template','[%s][QUEUE]\x20%s','message','notification:%s','save','info','[%s][QUEUE][AGENT:%s][STATUS:%s]','isAgentAvailable','online','OFFLINE','Pause','hasOwnProperty','CurrentCapacity','toUpperCase','showNotification','lodash','util','../utils','mustache','ioredis'];(function(_0x5d6456,_0x58ecc7){var _0x4d66c1=function(_0x4335e3){while(--_0x4335e3){_0x5d6456['push'](_0x5d6456['shift']());}};_0x4d66c1(++_0x58ecc7);}(_0x4745,0x1e7));var _0x5474=function(_0x3c2a69,_0x4c8b41){_0x3c2a69=_0x3c2a69-0x0;var _0x596bc8=_0x4745[_0x3c2a69];return _0x596bc8;};'use strict';var _=require(_0x5474('0x0'));var util=require(_0x5474('0x1'));var utils=require(_0x5474('0x2'));var Mustache=require(_0x5474('0x3'));var Redis=require(_0x5474('0x4'));var config=require(_0x5474('0x5'));var logger=require(_0x5474('0x6'))(_0x5474('0x7'));config[_0x5474('0x8')]=_[_0x5474('0x9')](config[_0x5474('0x8')],{'host':_0x5474('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x5474('0x8')]));function emit(_0x431f81,_0x57add7,_0x13929f){io['to'](_0x431f81)['emit'](_0x57add7,_0x13929f);}function sendNotification(_0x902ba8,_0x3c8860,_0x4fae2b,_0xf876f8,_0x11dcb2,_0x46b4b3){io['to'](util[_0x5474('0xb')](_0x5474('0xc'),_0xf876f8[_0x5474('0xd')]))[_0x5474('0xe')](_0x5474('0xf'),_0xf876f8);var _0x48fc51=_0x46b4b3||{};var _0x38dadb=_0x4fae2b[_0x5474('0x10')]('.');var _0xdc4c23={'uniqueid':_0x3c8860,'channel':_0x38dadb[0x0],'id':_0x38dadb[0x1],'title':_0x38dadb[0x0]+_0x5474('0x11'),'interactionId':_0x38dadb[0x2],'queue':_0x11dcb2?_0x11dcb2[_0x5474('0xd')]:null,'sound':_0x48fc51[_0x5474('0x12')][_0x5474('0x13')],'shake':_0x48fc51[_0x5474('0x12')][_0x5474('0x14')]};try{if(!_0x48fc51['body']){_0x48fc51[_0x5474('0x15')]={};}if(_0x11dcb2){_0x48fc51[_0x5474('0x15')][_0x5474('0x16')]=_0x11dcb2;}else if(_0x48fc51[_0x5474('0x15')]['queue']){delete _0x48fc51['body']['queue'];}_0xdc4c23['msg']=utils[_0x5474('0x17')](_0x48fc51[_0x5474('0x12')][_0x5474('0x18')],_0x48fc51);}catch(_0x532718){_0xdc4c23[_0x5474('0x19')]=_0x5474('0x1a');logger['error'](util[_0x5474('0xb')](_0x5474('0x1b'),_0x3c8860,_0x532718[_0x5474('0x1c')]));}io['to'](util[_0x5474('0xb')](_0x5474('0xc'),_0xf876f8['name']))[_0x5474('0xe')](util['format'](_0x5474('0x1d'),_0x902ba8?_0x5474('0x1e'):'remove'),_0xdc4c23);}function writeLog(_0x504826,_0x563539,_0x1f81d6){return logger[_0x5474('0x1f')](util[_0x5474('0xb')](_0x5474('0x20'),_0x504826,_0x563539[_0x5474('0xd')],_0x1f81d6));}exports[_0x5474('0x21')]=function(_0xe4850d,_0x1e512d,_0x219be1,_0x9c80cc){if(_0x1e512d['busy']){writeLog(_0xe4850d,_0x1e512d,'BUSY');return![];}if(!_0x1e512d[_0x5474('0x22')]){writeLog(_0xe4850d,_0x1e512d,_0x5474('0x23'));return![];}if(_0x1e512d[_0x219be1+_0x5474('0x24')]){writeLog(_0xe4850d,_0x1e512d,'PAUSE');return![];}if(_0x9c80cc&&_0x1e512d[_0x5474('0x25')](_0x219be1+'Capacity')&&_0x1e512d[_0x5474('0x25')](_0x219be1+_0x5474('0x26'))){if(_0x1e512d[_0x219be1+'Capacity']>0x0&&_0x1e512d[_0x219be1+_0x5474('0x26')]>=_0x1e512d[_0x219be1+'Capacity']){writeLog(_0xe4850d,_0x1e512d,_0x219be1[_0x5474('0x27')]()+'\x20MAXCAPACITY');return![];}}return!![];};exports[_0x5474('0x28')]=function(_0x1384e4,_0x2a8730,_0x5865fe,_0x574ed6,_0x42b99a){return sendNotification(!![],_0x1384e4,_0x2a8730,_0x5865fe,_0x574ed6,_0x42b99a);};exports['hideNotification']=function(_0x57731b,_0x5d2381,_0x492a31,_0x168dee,_0x1b8adb){return sendNotification(![],_0x57731b,_0x5d2381,_0x492a31,_0x168dee,_0x1b8adb);};exports['writeLog']=writeLog;