server/services/routing/server/applications/strategy/util.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3831=['busy','BUSY','online','PAUSE','hasOwnProperty','Capacity','CurrentCapacity','toUpperCase','\x20MAXCAPACITY','showNotification','hideNotification','writeLog','lodash','../utils','mustache','ioredis','../../../../../config/environment','../../../../../config/logger','redis','emit','user:%s','name','user:save','split','\x20interaction','notificationSound','account','notificationShake','body','queue','msg','getMustacheRender','notificationTemplate','error','[%s][QUEUE]\x20%s','format','save','remove','info','[%s][QUEUE][AGENT:%s][STATUS:%s]'];(function(_0x51fab7,_0x17e6b5){var _0x4e2e3f=function(_0x374c94){while(--_0x374c94){_0x51fab7['push'](_0x51fab7['shift']());}};_0x4e2e3f(++_0x17e6b5);}(_0x3831,0x14c));var _0x1383=function(_0x54783e,_0xe85a52){_0x54783e=_0x54783e-0x0;var _0x4b03f4=_0x3831[_0x54783e];return _0x4b03f4;};'use strict';var _=require(_0x1383('0x0'));var util=require('util');var utils=require(_0x1383('0x1'));var Mustache=require(_0x1383('0x2'));var Redis=require(_0x1383('0x3'));var config=require(_0x1383('0x4'));var logger=require(_0x1383('0x5'))('routing');config[_0x1383('0x6')]=_['defaults'](config[_0x1383('0x6')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x45a030,_0x5a6ba0,_0x187027){io['to'](_0x45a030)[_0x1383('0x7')](_0x5a6ba0,_0x187027);}function sendNotification(_0x2e9a5b,_0x266bde,_0xd6be3b,_0x7cb670,_0x3ca0e6,_0xe0ee2f){io['to'](util['format'](_0x1383('0x8'),_0x7cb670[_0x1383('0x9')]))[_0x1383('0x7')](_0x1383('0xa'),_0x7cb670);var _0x3675cb=_0xe0ee2f||{};var _0x5d5ee2=_0xd6be3b[_0x1383('0xb')]('.');var _0xbc12ea={'uniqueid':_0x266bde,'channel':_0x5d5ee2[0x0],'id':_0x5d5ee2[0x1],'title':_0x5d5ee2[0x0]+_0x1383('0xc'),'interactionId':_0x5d5ee2[0x2],'queue':_0x3ca0e6?_0x3ca0e6['name']:null,'sound':_0x3675cb['account'][_0x1383('0xd')],'shake':_0x3675cb[_0x1383('0xe')][_0x1383('0xf')]};try{if(!_0x3675cb[_0x1383('0x10')]){_0x3675cb[_0x1383('0x10')]={};}if(_0x3ca0e6){_0x3675cb[_0x1383('0x10')][_0x1383('0x11')]=_0x3ca0e6;}else if(_0x3675cb[_0x1383('0x10')]['queue']){delete _0x3675cb[_0x1383('0x10')][_0x1383('0x11')];}_0xbc12ea[_0x1383('0x12')]=utils[_0x1383('0x13')](_0x3675cb[_0x1383('0xe')][_0x1383('0x14')],_0x3675cb);}catch(_0x49fa65){_0xbc12ea['msg']='I\x20can\x27t\x20render\x20your\x20template';logger[_0x1383('0x15')](util['format'](_0x1383('0x16'),_0x266bde,_0x49fa65['message']));}io['to'](util['format']('user:%s',_0x7cb670[_0x1383('0x9')]))['emit'](util[_0x1383('0x17')]('notification:%s',_0x2e9a5b?_0x1383('0x18'):_0x1383('0x19')),_0xbc12ea);}function writeLog(_0xca314,_0x39884b,_0x32fb05){return logger[_0x1383('0x1a')](util[_0x1383('0x17')](_0x1383('0x1b'),_0xca314,_0x39884b[_0x1383('0x9')],_0x32fb05));}exports['isAgentAvailable']=function(_0x1aa695,_0x24f914,_0x39fea2,_0x241c3d){if(_0x24f914[_0x1383('0x1c')]){writeLog(_0x1aa695,_0x24f914,_0x1383('0x1d'));return![];}if(!_0x24f914[_0x1383('0x1e')]){writeLog(_0x1aa695,_0x24f914,'OFFLINE');return![];}if(_0x24f914[_0x39fea2+'Pause']){writeLog(_0x1aa695,_0x24f914,_0x1383('0x1f'));return![];}if(_0x241c3d&&_0x24f914[_0x1383('0x20')](_0x39fea2+_0x1383('0x21'))&&_0x24f914[_0x1383('0x20')](_0x39fea2+_0x1383('0x22'))){if(_0x24f914[_0x39fea2+'Capacity']>0x0&&_0x24f914[_0x39fea2+'CurrentCapacity']>=_0x24f914[_0x39fea2+'Capacity']){writeLog(_0x1aa695,_0x24f914,_0x39fea2[_0x1383('0x23')]()+_0x1383('0x24'));return![];}}return!![];};exports[_0x1383('0x25')]=function(_0x263aea,_0x5866a1,_0x1f7688,_0x4ac2d4,_0x3c788b){return sendNotification(!![],_0x263aea,_0x5866a1,_0x1f7688,_0x4ac2d4,_0x3c788b);};exports[_0x1383('0x26')]=function(_0x42d63f,_0x23e541,_0x3357e9,_0x15a3c4,_0x37a768){return sendNotification(![],_0x42d63f,_0x23e541,_0x3357e9,_0x15a3c4,_0x37a768);};exports[_0x1383('0x27')]=writeLog;