Built motion from commit (unavailable).|2.5.13
[motion2.git] / server / services / xdr / queues.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xdbb9=['agentconnect','[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername','destaccountcode','assigned','accountcode','agentcomplete','[%s][queues][agentcomplete]','reason','transfer','TRANSFER','COMPLETEDBY','[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s','transfereeuniqueid','transfertype','BLIND','transferexten','extension','transferuniqueid','BLINDTRANSFER','[%s][queues][blindtransfer]','attendedtransfer','[%s][queues][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfererlinkedid','origtransfererexten','ATTENDED','ATTENDEDTRANSFER','transfereelinkedid','clone','transfertargetuniqueid','calleridname','[%s][queues][attendedtransfer]\x20name:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','secondtransfereruniqueid','secondtransfererexten','transfertargetlinkedid','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','musiconholdstart','[%s][queues][musiconholdstart]','musiconholdstartAt','[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s','musiconholdstop','[%s][queues][musiconholdstop]','util','./utils','info','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','uniqueid','channel','queue','lastAssignedTo','calleridnum','getVoiceQueueByName','then','type','request','CreateVoiceQueueReport','transfereduniqueid','debug','format','[%s][queues][queuecallerjoin]','[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s','position','assign','now','hangup','[%s][queues][hangup]','queuecallerleaveAt','queuecallerabandon','queuecallerexit','queuecallercomplete','queuecallercompleteAt','COMPLETEDBYAGENT','name','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','queuecallerenterreason','varset','isNil','variable','value','CONTINUE','queuecallerabandonAt','queuecallerexitAt','queuecallerexitreason','toUpperCase','[%s][queues][varset]\x20name:%s\x20variable:queuestatus\x20value:%s\x20queuecallerexitreason:%s','queueposition','EXITWITHKEY','error','[%s][queues][queuecallerabandon]','[%s][queues][queuecallerleave]','connectedlinenum','connectedlinename','holdtime','diffTime','queuecallerjoinAt','count'];(function(_0x34ad72,_0x1e43f6){var _0x5c9aa8=function(_0x144388){while(--_0x144388){_0x34ad72['push'](_0x34ad72['shift']());}};_0x5c9aa8(++_0x1e43f6);}(_0xdbb9,0xf9));var _0x9dbb=function(_0x4c8b05,_0x39bdbc){_0x4c8b05=_0x4c8b05-0x0;var _0x1134c1=_0xdbb9[_0x4c8b05];return _0x1134c1;};'use strict';var _=require('lodash');var util=require(_0x9dbb('0x0'));var utils=require(_0x9dbb('0x1'));var queues={};function writeDB(_0x2a0b1b){utils[_0x9dbb('0x2')](util['format'](_0x9dbb('0x3'),_0x2a0b1b[_0x9dbb('0x4')],_0x2a0b1b[_0x9dbb('0x5')],_0x2a0b1b[_0x9dbb('0x6')],_0x2a0b1b[_0x9dbb('0x7')],_0x2a0b1b[_0x9dbb('0x8')],_0x2a0b1b['accountcode'],_0x2a0b1b['queuecallerexitreason']));if(_0x2a0b1b['queue']){utils[_0x9dbb('0x9')](_0x2a0b1b[_0x9dbb('0x6')])[_0x9dbb('0xa')](function(_0x485819){if(_0x485819){_0x2a0b1b['type']=_0x485819[_0x9dbb('0xb')];}utils[_0x9dbb('0xc')](_0x9dbb('0xd'),_0x2a0b1b);});}else{utils['request'](_0x9dbb('0xd'),_0x2a0b1b);}if(_0x2a0b1b[_0x9dbb('0xe')]){delete queues[_0x2a0b1b[_0x9dbb('0xe')]];}else{delete queues[_0x2a0b1b[_0x9dbb('0x4')]];}}exports['queuecallerjoin']=function(_0x435a9c){try{utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')](_0x9dbb('0x11'),_0x435a9c[_0x9dbb('0x4')]),_0x435a9c);utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')](_0x9dbb('0x12'),_0x435a9c[_0x9dbb('0x4')],_0x435a9c[_0x9dbb('0x6')],_0x435a9c[_0x9dbb('0x13')]));queues[_0x435a9c[_0x9dbb('0x4')]]=_[_0x9dbb('0x14')](_0x435a9c,{'originalposition':_0x435a9c[_0x9dbb('0x13')],'queuecallerjoinAt':utils[_0x9dbb('0x15')](),'mohtime':0x0});}catch(_0x464df5){utils['error'](util[_0x9dbb('0x10')](_0x9dbb('0x11'),_0x435a9c[_0x9dbb('0x4')]),_0x464df5);}};exports[_0x9dbb('0x16')]=function(_0x28e5bf){try{if(!_['isNil'](queues[_0x28e5bf[_0x9dbb('0x4')]])){utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')](_0x9dbb('0x17'),_0x28e5bf[_0x9dbb('0x4')]),_0x28e5bf);if(queues[_0x28e5bf['uniqueid']][_0x9dbb('0x18')]){if(!queues[_0x28e5bf['uniqueid']][_0x9dbb('0x19')]&&!queues[_0x28e5bf['uniqueid']][_0x9dbb('0x1a')]){queues[_0x28e5bf['uniqueid']][_0x9dbb('0x1b')]=!![];queues[_0x28e5bf[_0x9dbb('0x4')]][_0x9dbb('0x1c')]=utils['now']();queues[_0x28e5bf['uniqueid']]['queuecallerexitreason']=_0x9dbb('0x1d');}utils[_0x9dbb('0x2')](util['format']('[%s][queues][hangup]\x20name:%s\x20queuecallerexitreason:%s',_0x28e5bf['uniqueid'],queues[_0x28e5bf[_0x9dbb('0x4')]][_0x9dbb('0x1e')],queues[_0x28e5bf[_0x9dbb('0x4')]]['queuecallerexitreason']));writeDB(queues[_0x28e5bf[_0x9dbb('0x4')]]);}else if(queues[_0x28e5bf[_0x9dbb('0x4')]][_0x9dbb('0xe')]){utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')](_0x9dbb('0x1f'),_0x28e5bf[_0x9dbb('0x4')],queues[_0x28e5bf[_0x9dbb('0x4')]][_0x9dbb('0x1e')],queues[_0x28e5bf[_0x9dbb('0x4')]][_0x9dbb('0xe')]));queues[queues[_0x28e5bf[_0x9dbb('0x4')]]['transfereduniqueid']]=queues[_0x28e5bf[_0x9dbb('0x4')]];queues[queues[_0x28e5bf['uniqueid']][_0x9dbb('0xe')]][_0x9dbb('0x20')]=0x2;delete queues[_0x28e5bf['uniqueid']];}}}catch(_0xbcdade){utils['error'](util['format']('[%s][queues][hangup]',_0x28e5bf[_0x9dbb('0x4')]),_0xbcdade);}};exports[_0x9dbb('0x21')]=function(_0x491324){try{utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')]('[%s][queues][varset]',_0x491324[_0x9dbb('0x4')]),_0x491324);if(!_[_0x9dbb('0x22')](_0x491324[_0x9dbb('0x23')]['queuestatus'])&&_0x491324[_0x9dbb('0x24')]['toUpperCase']()!==_0x9dbb('0x25')){if(!_[_0x9dbb('0x22')](queues[_0x491324[_0x9dbb('0x4')]])){queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x19')]=![];queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x26')]=null;queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x1a')]=!![];queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x27')]=utils['now']();queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x28')]=_0x491324[_0x9dbb('0x24')][_0x9dbb('0x29')]();utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')](_0x9dbb('0x2a'),_0x491324[_0x9dbb('0x4')],queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x1e')],_0x491324[_0x9dbb('0x24')],queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x28')]));writeDB(queues[_0x491324[_0x9dbb('0x4')]]);}}else if(!_[_0x9dbb('0x22')](_0x491324[_0x9dbb('0x23')][_0x9dbb('0x2b')])){if(!_['isNil'](queues[_0x491324[_0x9dbb('0x4')]])&&!queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x19')]){queues[_0x491324['uniqueid']][_0x9dbb('0x19')]=![];queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x26')]=null;queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x1a')]=!![];queues[_0x491324[_0x9dbb('0x4')]]['queuecallerexitAt']=utils[_0x9dbb('0x15')]();queues[_0x491324['uniqueid']][_0x9dbb('0x28')]=_0x9dbb('0x2c');utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')]('[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s',_0x491324[_0x9dbb('0x4')],queues[_0x491324['uniqueid']][_0x9dbb('0x1e')],_0x491324['value'],queues[_0x491324[_0x9dbb('0x4')]][_0x9dbb('0x28')]));}}}catch(_0x34524e){utils[_0x9dbb('0x2d')](util[_0x9dbb('0x10')]('[%s][queues][varset]',_0x491324[_0x9dbb('0x4')]),_0x34524e);}};exports['queuecallerabandon']=function(_0x21da54){try{if(!_[_0x9dbb('0x22')](queues[_0x21da54[_0x9dbb('0x4')]])){utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')](_0x9dbb('0x2e'),_0x21da54[_0x9dbb('0x4')]),_0x21da54);queues[_0x21da54['uniqueid']][_0x9dbb('0x1a')]=![];queues[_0x21da54['uniqueid']][_0x9dbb('0x27')]=null;queues[_0x21da54[_0x9dbb('0x4')]][_0x9dbb('0x19')]=!![];queues[_0x21da54[_0x9dbb('0x4')]]['queuecallerabandonAt']=utils[_0x9dbb('0x15')]();queues[_0x21da54['uniqueid']][_0x9dbb('0x28')]='ABANDONED';utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')]('[%s][queues][queuecallerabandon]\x20name:%s\x20queuecallerexitreason:%s',_0x21da54['uniqueid'],queues[_0x21da54[_0x9dbb('0x4')]][_0x9dbb('0x1e')],queues[_0x21da54[_0x9dbb('0x4')]][_0x9dbb('0x28')]));}}catch(_0x395a45){utils[_0x9dbb('0x2d')](util[_0x9dbb('0x10')](_0x9dbb('0x2e'),_0x21da54[_0x9dbb('0x4')]),_0x395a45);}};exports['queuecallerleave']=function(_0x13caca){try{if(!_['isNil'](queues[_0x13caca[_0x9dbb('0x4')]])){utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')](_0x9dbb('0x2f'),_0x13caca['uniqueid']),_0x13caca);utils[_0x9dbb('0x2')](util['format']('[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s',_0x13caca[_0x9dbb('0x4')],queues[_0x13caca[_0x9dbb('0x4')]][_0x9dbb('0x1e')],_0x13caca[_0x9dbb('0x30')],_0x13caca[_0x9dbb('0x31')]));queues[_0x13caca[_0x9dbb('0x4')]]['queuecallerleave']=!![];queues[_0x13caca[_0x9dbb('0x4')]]['queuecallerleaveAt']=utils[_0x9dbb('0x15')]();queues[_0x13caca[_0x9dbb('0x4')]][_0x9dbb('0x32')]=utils[_0x9dbb('0x33')](queues[_0x13caca[_0x9dbb('0x4')]][_0x9dbb('0x18')],queues[_0x13caca[_0x9dbb('0x4')]][_0x9dbb('0x34')]);queues[_0x13caca['uniqueid']][_0x9dbb('0x13')]=_0x13caca['position'];queues[_0x13caca[_0x9dbb('0x4')]][_0x9dbb('0x35')]=_0x13caca['count'];queues[_0x13caca[_0x9dbb('0x4')]]['connectedlinenum']=_0x13caca['connectedlinenum'];queues[_0x13caca['uniqueid']][_0x9dbb('0x31')]=_0x13caca[_0x9dbb('0x31')];}}catch(_0x5c398b){utils[_0x9dbb('0x2d')](util['format'](_0x9dbb('0x2f'),_0x13caca[_0x9dbb('0x4')]),_0x5c398b);}};exports[_0x9dbb('0x36')]=function(_0x30c835){try{if(!_[_0x9dbb('0x22')](queues[_0x30c835[_0x9dbb('0x4')]])){utils['debug'](util['format'](_0x9dbb('0x37'),_0x30c835[_0x9dbb('0x4')]),_0x30c835);utils['info'](util[_0x9dbb('0x10')](_0x9dbb('0x38'),_0x30c835[_0x9dbb('0x4')],queues[_0x30c835[_0x9dbb('0x4')]]['name'],_0x30c835[_0x9dbb('0x39')],_0x30c835[_0x9dbb('0x3a')]));queues[_0x30c835[_0x9dbb('0x4')]]['queuecallerabandon']=![];queues[_0x30c835['uniqueid']]['queuecallerabandon']=![];queues[_0x30c835[_0x9dbb('0x4')]][_0x9dbb('0x26')]=null;queues[_0x30c835[_0x9dbb('0x4')]][_0x9dbb('0x1a')]=![];queues[_0x30c835[_0x9dbb('0x4')]][_0x9dbb('0x28')]=null;queues[_0x30c835[_0x9dbb('0x4')]][_0x9dbb('0x27')]=null;queues[_0x30c835[_0x9dbb('0x4')]][_0x9dbb('0x3b')]=!![];queues[_0x30c835[_0x9dbb('0x4')]][_0x9dbb('0x3c')]=_0x30c835[_0x9dbb('0x3a')];queues[_0x30c835['uniqueid']][_0x9dbb('0x7')]=_0x30c835[_0x9dbb('0x39')];}}catch(_0x1233fe){utils[_0x9dbb('0x2d')](util['format'](_0x9dbb('0x37'),_0x30c835[_0x9dbb('0x4')]),_0x1233fe);}};exports[_0x9dbb('0x3d')]=function(_0x4caa69){try{if(!_[_0x9dbb('0x22')](queues[_0x4caa69[_0x9dbb('0x4')]])){if(queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x18')]){utils['debug'](util[_0x9dbb('0x10')](_0x9dbb('0x3e'),_0x4caa69[_0x9dbb('0x4')]),_0x4caa69);queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x19')]=![];queues[_0x4caa69['uniqueid']]['queuecallerabandon']=![];queues[_0x4caa69['uniqueid']][_0x9dbb('0x26')]=null;queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x1a')]=![];queues[_0x4caa69[_0x9dbb('0x4')]]['queuecallerexitAt']=null;queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x3b')]=!![];queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x7')]=_0x4caa69['membername'];queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x1b')]=!![];queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x1c')]=utils['now']();if(_0x4caa69[_0x9dbb('0x3f')]==_0x9dbb('0x40')){if(!queues[_0x4caa69[_0x9dbb('0x4')]]['transfer']){queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x28')]=_0x9dbb('0x41');}}else{queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x28')]=_0x9dbb('0x42')+_0x4caa69['reason'][_0x9dbb('0x29')]();}utils[_0x9dbb('0x2')](util['format'](_0x9dbb('0x43'),_0x4caa69[_0x9dbb('0x4')],queues[_0x4caa69[_0x9dbb('0x4')]]['name'],_0x4caa69[_0x9dbb('0x39')],queues[_0x4caa69[_0x9dbb('0x4')]][_0x9dbb('0x28')]));writeDB(queues[_0x4caa69[_0x9dbb('0x4')]]);}}}catch(_0x4cf8e5){utils[_0x9dbb('0x2d')](util[_0x9dbb('0x10')](_0x9dbb('0x3e'),_0x4caa69[_0x9dbb('0x4')]),_0x4cf8e5);}};exports['blindtransfer']=function(_0xb9e020){try{if(!_[_0x9dbb('0x22')](queues[_0xb9e020[_0x9dbb('0x44')]])){utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')]('[%s][queues][blindtransfer]',_0xb9e020[_0x9dbb('0x4')]),_0xb9e020);queues[_0xb9e020[_0x9dbb('0x44')]][_0x9dbb('0x40')]=!![];queues[_0xb9e020[_0x9dbb('0x44')]][_0x9dbb('0x45')]=_0x9dbb('0x46');queues[_0xb9e020[_0x9dbb('0x44')]][_0x9dbb('0x47')]=_0xb9e020[_0x9dbb('0x48')];queues[_0xb9e020['transfereeuniqueid']][_0x9dbb('0x49')]=_0xb9e020[_0x9dbb('0x44')];queues[_0xb9e020['transfereeuniqueid']][_0x9dbb('0x28')]=_0x9dbb('0x4a');utils['info'](util[_0x9dbb('0x10')]('[%s][queues][blindtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:BLINDTRANSFER',_0xb9e020[_0x9dbb('0x4')],queues[_0xb9e020[_0x9dbb('0x44')]][_0x9dbb('0x1e')],_0xb9e020[_0x9dbb('0x44')],_0xb9e020['extension']));}}catch(_0x52250a){utils[_0x9dbb('0x2d')](util[_0x9dbb('0x10')](_0x9dbb('0x4b'),_0xb9e020['uniqueid']),_0x52250a);}};exports[_0x9dbb('0x4c')]=function(_0xcc9882){try{utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')](_0x9dbb('0x4d'),_0xcc9882[_0x9dbb('0x4e')]),_0xcc9882);if(_0xcc9882[_0x9dbb('0x4e')]==_0xcc9882[_0x9dbb('0x4f')]){if(!_[_0x9dbb('0x22')](queues[_0xcc9882[_0x9dbb('0x50')]])){utils[_0x9dbb('0x2')](util['format']('[%s][queues][attendedtransfer]\x20name:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER',_0xcc9882[_0x9dbb('0x4e')],queues[_0xcc9882[_0x9dbb('0x50')]][_0x9dbb('0x1e')],_0xcc9882[_0x9dbb('0x51')]));queues[_0xcc9882[_0x9dbb('0x50')]][_0x9dbb('0x40')]=!![];queues[_0xcc9882['secondtransfererlinkedid']][_0x9dbb('0x45')]=_0x9dbb('0x52');queues[_0xcc9882['secondtransfererlinkedid']]['transferexten']=_0xcc9882['origtransfererexten'];queues[_0xcc9882[_0x9dbb('0x50')]][_0x9dbb('0x49')]=_0xcc9882[_0x9dbb('0x4e')];queues[_0xcc9882[_0x9dbb('0x50')]][_0x9dbb('0x28')]=_0x9dbb('0x53');}if(!_['isNil'](queues[_0xcc9882[_0x9dbb('0x4f')]])){if(_0xcc9882[_0x9dbb('0x54')]&&queues[_0xcc9882[_0x9dbb('0x54')]]){queues[_0xcc9882[_0x9dbb('0x54')]][_0x9dbb('0x20')]=0x1;queues[_0xcc9882[_0x9dbb('0x44')]]=_[_0x9dbb('0x55')](queues[_0xcc9882[_0x9dbb('0x54')]]);queues[_0xcc9882[_0x9dbb('0x44')]][_0x9dbb('0xe')]=_0xcc9882[_0x9dbb('0x56')];queues[_0xcc9882[_0x9dbb('0x44')]][_0x9dbb('0x20')]=0x2;queues[_0xcc9882['transfereeuniqueid']][_0x9dbb('0x8')]=queues[_0xcc9882['secondtransfererlinkedid']][_0x9dbb('0x8')];queues[_0xcc9882['transfereeuniqueid']][_0x9dbb('0x57')]=queues[_0xcc9882['secondtransfererlinkedid']]['calleridname'];queues[_0xcc9882[_0x9dbb('0x44')]]['queuecallerjoinAt']=utils[_0x9dbb('0x15')]();queues[_0xcc9882[_0x9dbb('0x44')]][_0x9dbb('0x18')]=utils['now']();queues[_0xcc9882[_0x9dbb('0x44')]]['holdtime']=0x0;queues[_0xcc9882['transfereeuniqueid']]['mohtime']=0x0;utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')](_0x9dbb('0x58'),_0xcc9882[_0x9dbb('0x4e')],queues[_0xcc9882[_0x9dbb('0x44')]][_0x9dbb('0x1e')],queues[_0xcc9882['transfereeuniqueid']][_0x9dbb('0x8')],queues[_0xcc9882[_0x9dbb('0x44')]][_0x9dbb('0x57')]));}else{utils['info'](util[_0x9dbb('0x10')](_0x9dbb('0x59'),_0xcc9882[_0x9dbb('0x4e')],queues[_0xcc9882[_0x9dbb('0x4f')]][_0x9dbb('0x1e')],_0xcc9882[_0x9dbb('0x50')]));queues[_0xcc9882[_0x9dbb('0x4f')]][_0x9dbb('0xe')]=_0xcc9882['secondtransfererlinkedid'];}}}else if(_0xcc9882[_0x9dbb('0x5a')]==_0xcc9882[_0x9dbb('0x50')]){if(!_['isNil'](queues[_0xcc9882[_0x9dbb('0x4f')]])){utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')]('[%s][queues][attendedtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER',_0xcc9882[_0x9dbb('0x4e')],queues[_0xcc9882[_0x9dbb('0x4f')]][_0x9dbb('0x1e')],_0xcc9882['secondtransfereruniqueid'],_0xcc9882[_0x9dbb('0x5b')]));queues[_0xcc9882[_0x9dbb('0x4f')]][_0x9dbb('0x40')]=!![];queues[_0xcc9882[_0x9dbb('0x4f')]][_0x9dbb('0x45')]=_0x9dbb('0x52');queues[_0xcc9882['origtransfererlinkedid']][_0x9dbb('0x47')]=_0xcc9882[_0x9dbb('0x5b')];queues[_0xcc9882['origtransfererlinkedid']][_0x9dbb('0x49')]=_0xcc9882[_0x9dbb('0x5a')];queues[_0xcc9882['origtransfererlinkedid']][_0x9dbb('0x28')]=_0x9dbb('0x53');}if(!_['isNil'](queues[_0xcc9882[_0x9dbb('0x50')]])){if(_0xcc9882[_0x9dbb('0x5c')]&&queues[_0xcc9882[_0x9dbb('0x5c')]]){queues[_0xcc9882[_0x9dbb('0x5c')]]['queuecallerenterreason']=0x1;queues[_0xcc9882[_0x9dbb('0x56')]]=_[_0x9dbb('0x55')](queues[_0xcc9882[_0x9dbb('0x5c')]]);queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0xe')]=_0xcc9882[_0x9dbb('0x56')];queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0x20')]=0x2;queues[_0xcc9882[_0x9dbb('0x56')]]['calleridnum']=queues[_0xcc9882[_0x9dbb('0x4f')]][_0x9dbb('0x8')];queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0x57')]=queues[_0xcc9882[_0x9dbb('0x4f')]]['calleridname'];queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0x34')]=utils[_0x9dbb('0x15')]();queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0x18')]=utils[_0x9dbb('0x15')]();queues[_0xcc9882['transfertargetuniqueid']][_0x9dbb('0x32')]=0x0;queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0x5d')]=0x0;utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')](_0x9dbb('0x5e'),_0xcc9882[_0x9dbb('0x4e')],queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0x1e')],queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0xe')],queues[_0xcc9882[_0x9dbb('0x56')]][_0x9dbb('0x8')],queues[_0xcc9882['transfertargetuniqueid']][_0x9dbb('0x57')]));}else{utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')](_0x9dbb('0x59'),_0xcc9882[_0x9dbb('0x4e')],queues[_0xcc9882[_0x9dbb('0x50')]][_0x9dbb('0x1e')],_0xcc9882[_0x9dbb('0x4f')]));queues[_0xcc9882[_0x9dbb('0x50')]][_0x9dbb('0xe')]=_0xcc9882[_0x9dbb('0x4f')];}}}}catch(_0x502b4b){utils[_0x9dbb('0x2d')](util[_0x9dbb('0x10')](_0x9dbb('0x4d'),_0xcc9882[_0x9dbb('0x4e')]),_0x502b4b);}};exports[_0x9dbb('0x5f')]=function(_0x517ef6){try{if(!_['isNil'](queues[_0x517ef6[_0x9dbb('0x4')]])){utils['debug'](util['format'](_0x9dbb('0x60'),_0x517ef6[_0x9dbb('0x4')]),_0x517ef6);queues[_0x517ef6[_0x9dbb('0x4')]][_0x9dbb('0x61')]=utils[_0x9dbb('0x15')]();utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')](_0x9dbb('0x62'),_0x517ef6[_0x9dbb('0x4')],queues[_0x517ef6[_0x9dbb('0x4')]][_0x9dbb('0x1e')],queues[_0x517ef6[_0x9dbb('0x4')]][_0x9dbb('0x61')]));}}catch(_0x265cd8){utils[_0x9dbb('0x2d')](util[_0x9dbb('0x10')](_0x9dbb('0x60'),_0x517ef6['uniqueid']),_0x265cd8);}};exports[_0x9dbb('0x63')]=function(_0x3df5bb){try{if(!_[_0x9dbb('0x22')](queues[_0x3df5bb[_0x9dbb('0x4')]])){if(!_[_0x9dbb('0x22')](queues[_0x3df5bb[_0x9dbb('0x4')]][_0x9dbb('0x61')])){utils[_0x9dbb('0xf')](util[_0x9dbb('0x10')](_0x9dbb('0x64'),_0x3df5bb['uniqueid']),_0x3df5bb);queues[_0x3df5bb[_0x9dbb('0x4')]]['mohtime']+=utils[_0x9dbb('0x33')](utils[_0x9dbb('0x15')](),queues[_0x3df5bb[_0x9dbb('0x4')]][_0x9dbb('0x61')]);utils[_0x9dbb('0x2')](util[_0x9dbb('0x10')]('[%s][queues][musiconholdstop]\x20name:%s\x20mohtime:%s',_0x3df5bb[_0x9dbb('0x4')],queues[_0x3df5bb[_0x9dbb('0x4')]][_0x9dbb('0x1e')],queues[_0x3df5bb[_0x9dbb('0x4')]][_0x9dbb('0x5d')]));delete queues[_0x3df5bb[_0x9dbb('0x4')]][_0x9dbb('0x61')];}}}catch(_0x2f9990){utils[_0x9dbb('0x2d')](util[_0x9dbb('0x10')](_0x9dbb('0x64'),_0x3df5bb['uniqueid']),_0x2f9990);}};