Built motion from commit (unavailable).|2.5.8
[motion2.git] / server / services / xdr / queues.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xd991=['[%s][queues][varset]','variable','queuestatus','value','toUpperCase','CONTINUE','queuecallerabandon','queuecallerabandonAt','queuecallerexit','queuecallerexitAt','queueposition','EXITWITHKEY','[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s','[%s][queues][queuecallerabandon]','ABANDONED','[%s][queues][queuecallerleave]','[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','connectedlinename','queuecallerleave','holdtime','diffTime','count','agentconnect','[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername','assigned','accountcode','destaccountcode','agentcomplete','[%s][queues][agentcomplete]','reason','transfer','TRANSFER','blindtransfer','transfereeuniqueid','[%s][queues][blindtransfer]','transfertype','transferexten','extension','[%s][queues][blindtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:BLINDTRANSFER','attendedtransfer','[%s][queues][attendedtransfer]','[%s][queues][attendedtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','origtransfereruniqueid','secondtransfererlinkedid','origtransfererexten','ATTENDEDTRANSFER','origtransfererlinkedid','transfereelinkedid','transfertargetuniqueid','clone','calleridname','queuecallerjoinAt','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','secondtransfereruniqueid','ATTENDED','secondtransfererexten','transferuniqueid','transfertargetlinkedid','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','musiconholdstart','[%s][queues][musiconholdstart]','musiconholdstartAt','[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s','musiconholdstop','[%s][queues][musiconholdstop]','lodash','util','./utils','info','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','uniqueid','channel','queue','lastAssignedTo','calleridnum','queuecallerexitreason','then','type','request','CreateVoiceQueueReport','transfereduniqueid','debug','format','[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s','position','error','[%s][queues][queuecallerjoin]','hangup','isNil','[%s][queues][hangup]','queuecallerleaveAt','queuecallercomplete','queuecallercompleteAt','now','COMPLETEDBYAGENT','[%s][queues][hangup]\x20name:%s\x20queuecallerexitreason:%s','name','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','queuecallerenterreason','varset'];(function(_0x53c801,_0x467c96){var _0x17fe9d=function(_0x5691d4){while(--_0x5691d4){_0x53c801['push'](_0x53c801['shift']());}};_0x17fe9d(++_0x467c96);}(_0xd991,0x115));var _0x1d99=function(_0x40170a,_0x1fd44d){_0x40170a=_0x40170a-0x0;var _0x46cb8a=_0xd991[_0x40170a];return _0x46cb8a;};'use strict';var _=require(_0x1d99('0x0'));var util=require(_0x1d99('0x1'));var utils=require(_0x1d99('0x2'));var queues={};function writeDB(_0x2095b5){utils[_0x1d99('0x3')](util['format'](_0x1d99('0x4'),_0x2095b5[_0x1d99('0x5')],_0x2095b5[_0x1d99('0x6')],_0x2095b5[_0x1d99('0x7')],_0x2095b5[_0x1d99('0x8')],_0x2095b5[_0x1d99('0x9')],_0x2095b5['accountcode'],_0x2095b5[_0x1d99('0xa')]));if(_0x2095b5[_0x1d99('0x7')]){utils['getVoiceQueueByName'](_0x2095b5[_0x1d99('0x7')])[_0x1d99('0xb')](function(_0x6de8e8){if(_0x6de8e8){_0x2095b5[_0x1d99('0xc')]=_0x6de8e8[_0x1d99('0xc')];}utils[_0x1d99('0xd')](_0x1d99('0xe'),_0x2095b5);});}else{utils[_0x1d99('0xd')](_0x1d99('0xe'),_0x2095b5);}if(_0x2095b5['transfereduniqueid']){delete queues[_0x2095b5[_0x1d99('0xf')]];}else{delete queues[_0x2095b5[_0x1d99('0x5')]];}}exports['queuecallerjoin']=function(_0x1058a6){try{utils[_0x1d99('0x10')](util[_0x1d99('0x11')]('[%s][queues][queuecallerjoin]',_0x1058a6[_0x1d99('0x5')]),_0x1058a6);utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x12'),_0x1058a6[_0x1d99('0x5')],_0x1058a6[_0x1d99('0x7')],_0x1058a6['position']));queues[_0x1058a6[_0x1d99('0x5')]]=_['assign'](_0x1058a6,{'originalposition':_0x1058a6[_0x1d99('0x13')],'queuecallerjoinAt':utils['now'](),'mohtime':0x0});}catch(_0x2f8738){utils[_0x1d99('0x14')](util[_0x1d99('0x11')](_0x1d99('0x15'),_0x1058a6[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x16')]=function(_0x8cf8b8){try{if(!_[_0x1d99('0x17')](queues[_0x8cf8b8['uniqueid']])){utils[_0x1d99('0x10')](util['format'](_0x1d99('0x18'),_0x8cf8b8[_0x1d99('0x5')]),_0x8cf8b8);if(queues[_0x8cf8b8[_0x1d99('0x5')]][_0x1d99('0x19')]){if(!queues[_0x8cf8b8[_0x1d99('0x5')]]['queuecallerabandon']&&!queues[_0x8cf8b8['uniqueid']]['queuecallerexit']){queues[_0x8cf8b8['uniqueid']][_0x1d99('0x1a')]=!![];queues[_0x8cf8b8[_0x1d99('0x5')]][_0x1d99('0x1b')]=utils[_0x1d99('0x1c')]();queues[_0x8cf8b8[_0x1d99('0x5')]]['queuecallerexitreason']=_0x1d99('0x1d');}utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x1e'),_0x8cf8b8[_0x1d99('0x5')],queues[_0x8cf8b8[_0x1d99('0x5')]][_0x1d99('0x1f')],queues[_0x8cf8b8[_0x1d99('0x5')]][_0x1d99('0xa')]));writeDB(queues[_0x8cf8b8[_0x1d99('0x5')]]);}else{if(queues[_0x8cf8b8[_0x1d99('0x5')]][_0x1d99('0xf')]){utils['info'](util[_0x1d99('0x11')](_0x1d99('0x20'),_0x8cf8b8[_0x1d99('0x5')],queues[_0x8cf8b8[_0x1d99('0x5')]]['name'],queues[_0x8cf8b8[_0x1d99('0x5')]]['transfereduniqueid']));queues[queues[_0x8cf8b8[_0x1d99('0x5')]][_0x1d99('0xf')]]=queues[_0x8cf8b8[_0x1d99('0x5')]];queues[queues[_0x8cf8b8[_0x1d99('0x5')]]['transfereduniqueid']][_0x1d99('0x21')]=0x2;delete queues[_0x8cf8b8[_0x1d99('0x5')]];}}}}catch(_0x353111){utils[_0x1d99('0x14')](util[_0x1d99('0x11')](_0x1d99('0x18'),_0x8cf8b8['uniqueid']),err);}};exports[_0x1d99('0x22')]=function(_0x16cc9f){try{utils[_0x1d99('0x10')](util[_0x1d99('0x11')](_0x1d99('0x23'),_0x16cc9f['uniqueid']),_0x16cc9f);if(!_[_0x1d99('0x17')](_0x16cc9f[_0x1d99('0x24')][_0x1d99('0x25')])&&_0x16cc9f[_0x1d99('0x26')][_0x1d99('0x27')]()!==_0x1d99('0x28')){if(!_[_0x1d99('0x17')](queues[_0x16cc9f[_0x1d99('0x5')]])){queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0x29')]=![];queues[_0x16cc9f['uniqueid']][_0x1d99('0x2a')]=null;queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0x2b')]=!![];queues[_0x16cc9f['uniqueid']][_0x1d99('0x2c')]=utils[_0x1d99('0x1c')]();queues[_0x16cc9f['uniqueid']][_0x1d99('0xa')]=_0x16cc9f[_0x1d99('0x26')][_0x1d99('0x27')]();utils[_0x1d99('0x3')](util[_0x1d99('0x11')]('[%s][queues][varset]\x20name:%s\x20variable:queuestatus\x20value:%s\x20queuecallerexitreason:%s',_0x16cc9f[_0x1d99('0x5')],queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0x1f')],_0x16cc9f[_0x1d99('0x26')],queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0xa')]));writeDB(queues[_0x16cc9f[_0x1d99('0x5')]]);}}else if(!_['isNil'](_0x16cc9f['variable'][_0x1d99('0x2d')])){if(!_[_0x1d99('0x17')](queues[_0x16cc9f[_0x1d99('0x5')]])&&!queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0x29')]){queues[_0x16cc9f['uniqueid']][_0x1d99('0x29')]=![];queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0x2a')]=null;queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0x2b')]=!![];queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0x2c')]=utils[_0x1d99('0x1c')]();queues[_0x16cc9f['uniqueid']][_0x1d99('0xa')]=_0x1d99('0x2e');utils[_0x1d99('0x3')](util['format'](_0x1d99('0x2f'),_0x16cc9f[_0x1d99('0x5')],queues[_0x16cc9f['uniqueid']][_0x1d99('0x1f')],_0x16cc9f[_0x1d99('0x26')],queues[_0x16cc9f[_0x1d99('0x5')]][_0x1d99('0xa')]));}}}catch(_0x59c119){utils[_0x1d99('0x14')](util[_0x1d99('0x11')](_0x1d99('0x23'),_0x16cc9f[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x29')]=function(_0x4ec230){try{if(!_[_0x1d99('0x17')](queues[_0x4ec230[_0x1d99('0x5')]])){utils[_0x1d99('0x10')](util[_0x1d99('0x11')](_0x1d99('0x30'),_0x4ec230[_0x1d99('0x5')]),_0x4ec230);queues[_0x4ec230[_0x1d99('0x5')]]['queuecallerexit']=![];queues[_0x4ec230[_0x1d99('0x5')]][_0x1d99('0x2c')]=null;queues[_0x4ec230[_0x1d99('0x5')]][_0x1d99('0x29')]=!![];queues[_0x4ec230[_0x1d99('0x5')]][_0x1d99('0x2a')]=utils[_0x1d99('0x1c')]();queues[_0x4ec230[_0x1d99('0x5')]][_0x1d99('0xa')]=_0x1d99('0x31');utils[_0x1d99('0x3')](util['format']('[%s][queues][queuecallerabandon]\x20name:%s\x20queuecallerexitreason:%s',_0x4ec230[_0x1d99('0x5')],queues[_0x4ec230['uniqueid']][_0x1d99('0x1f')],queues[_0x4ec230[_0x1d99('0x5')]][_0x1d99('0xa')]));}}catch(_0x39320e){utils[_0x1d99('0x14')](util[_0x1d99('0x11')](_0x1d99('0x30'),_0x4ec230['uniqueid']),err);}};exports['queuecallerleave']=function(_0x5dcd1b){try{if(!_[_0x1d99('0x17')](queues[_0x5dcd1b[_0x1d99('0x5')]])){utils[_0x1d99('0x10')](util[_0x1d99('0x11')](_0x1d99('0x32'),_0x5dcd1b['uniqueid']),_0x5dcd1b);utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x33'),_0x5dcd1b['uniqueid'],queues[_0x5dcd1b[_0x1d99('0x5')]]['name'],_0x5dcd1b[_0x1d99('0x34')],_0x5dcd1b[_0x1d99('0x35')]));queues[_0x5dcd1b[_0x1d99('0x5')]][_0x1d99('0x36')]=!![];queues[_0x5dcd1b[_0x1d99('0x5')]][_0x1d99('0x19')]=utils['now']();queues[_0x5dcd1b[_0x1d99('0x5')]][_0x1d99('0x37')]=utils[_0x1d99('0x38')](queues[_0x5dcd1b[_0x1d99('0x5')]][_0x1d99('0x19')],queues[_0x5dcd1b[_0x1d99('0x5')]]['queuecallerjoinAt']);queues[_0x5dcd1b['uniqueid']][_0x1d99('0x13')]=_0x5dcd1b[_0x1d99('0x13')];queues[_0x5dcd1b['uniqueid']]['count']=_0x5dcd1b[_0x1d99('0x39')];queues[_0x5dcd1b[_0x1d99('0x5')]][_0x1d99('0x34')]=_0x5dcd1b[_0x1d99('0x34')];queues[_0x5dcd1b[_0x1d99('0x5')]][_0x1d99('0x35')]=_0x5dcd1b[_0x1d99('0x35')];}}catch(_0x184f0e){utils[_0x1d99('0x14')](util[_0x1d99('0x11')](_0x1d99('0x32'),_0x5dcd1b[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x3a')]=function(_0x3efe67){try{if(!_[_0x1d99('0x17')](queues[_0x3efe67[_0x1d99('0x5')]])){utils['debug'](util[_0x1d99('0x11')](_0x1d99('0x3b'),_0x3efe67[_0x1d99('0x5')]),_0x3efe67);utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x3c'),_0x3efe67[_0x1d99('0x5')],queues[_0x3efe67['uniqueid']][_0x1d99('0x1f')],_0x3efe67[_0x1d99('0x3d')],_0x3efe67['destaccountcode']));queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x29')]=![];queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x29')]=![];queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x2a')]=null;queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x2b')]=![];queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0xa')]=null;queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x2c')]=null;queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x3e')]=!![];queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x3f')]=_0x3efe67[_0x1d99('0x40')];queues[_0x3efe67[_0x1d99('0x5')]][_0x1d99('0x8')]=_0x3efe67['membername'];}}catch(_0x425a98){utils[_0x1d99('0x14')](util[_0x1d99('0x11')]('[%s][queues][agentconnect]',_0x3efe67[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x41')]=function(_0x26f02b){try{if(!_['isNil'](queues[_0x26f02b[_0x1d99('0x5')]])){if(queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x19')]){utils[_0x1d99('0x10')](util[_0x1d99('0x11')](_0x1d99('0x42'),_0x26f02b[_0x1d99('0x5')]),_0x26f02b);queues[_0x26f02b['uniqueid']]['queuecallerabandon']=![];queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x29')]=![];queues[_0x26f02b['uniqueid']][_0x1d99('0x2a')]=null;queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x2b')]=![];queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x2c')]=null;queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x3e')]=!![];queues[_0x26f02b[_0x1d99('0x5')]]['lastAssignedTo']=_0x26f02b['membername'];queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x1a')]=!![];queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x1b')]=utils['now']();if(_0x26f02b[_0x1d99('0x43')]=='transfer'){if(!queues[_0x26f02b[_0x1d99('0x5')]][_0x1d99('0x44')]){queues[_0x26f02b[_0x1d99('0x5')]]['queuecallerexitreason']=_0x1d99('0x45');}}else{queues[_0x26f02b['uniqueid']][_0x1d99('0xa')]='COMPLETEDBY'+_0x26f02b[_0x1d99('0x43')][_0x1d99('0x27')]();}utils[_0x1d99('0x3')](util[_0x1d99('0x11')]('[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s',_0x26f02b[_0x1d99('0x5')],queues[_0x26f02b['uniqueid']]['name'],_0x26f02b[_0x1d99('0x3d')],queues[_0x26f02b['uniqueid']][_0x1d99('0xa')]));writeDB(queues[_0x26f02b[_0x1d99('0x5')]]);}}}catch(_0x183e37){utils[_0x1d99('0x14')](util[_0x1d99('0x11')](_0x1d99('0x42'),_0x26f02b[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x46')]=function(_0x205441){try{if(!_[_0x1d99('0x17')](queues[_0x205441[_0x1d99('0x47')]])){utils[_0x1d99('0x10')](util[_0x1d99('0x11')](_0x1d99('0x48'),_0x205441['uniqueid']),_0x205441);queues[_0x205441['transfereeuniqueid']][_0x1d99('0x44')]=!![];queues[_0x205441[_0x1d99('0x47')]][_0x1d99('0x49')]='BLIND';queues[_0x205441[_0x1d99('0x47')]][_0x1d99('0x4a')]=_0x205441[_0x1d99('0x4b')];queues[_0x205441[_0x1d99('0x47')]]['transferuniqueid']=_0x205441[_0x1d99('0x47')];queues[_0x205441[_0x1d99('0x47')]][_0x1d99('0xa')]='BLINDTRANSFER';utils['info'](util['format'](_0x1d99('0x4c'),_0x205441[_0x1d99('0x5')],queues[_0x205441[_0x1d99('0x47')]][_0x1d99('0x1f')],_0x205441[_0x1d99('0x47')],_0x205441[_0x1d99('0x4b')]));}}catch(_0x5ba633){utils['error'](util[_0x1d99('0x11')](_0x1d99('0x48'),_0x205441[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x4d')]=function(_0x2c0560){try{utils[_0x1d99('0x10')](util[_0x1d99('0x11')](_0x1d99('0x4e'),_0x2c0560[_0x1d99('0x5')]),_0x2c0560);if(_0x2c0560['origtransfereruniqueid']==_0x2c0560['origtransfererlinkedid']){if(!_['isNil'](queues[_0x2c0560['secondtransfererlinkedid']])){utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x4f'),_0x2c0560['uniqueid'],queues[_0x2c0560['secondtransfererlinkedid']][_0x1d99('0x1f')],_0x2c0560[_0x1d99('0x50')],_0x2c0560['origtransfererexten']));queues[_0x2c0560['secondtransfererlinkedid']][_0x1d99('0x44')]=!![];queues[_0x2c0560[_0x1d99('0x51')]][_0x1d99('0x49')]='ATTENDED';queues[_0x2c0560[_0x1d99('0x51')]][_0x1d99('0x4a')]=_0x2c0560[_0x1d99('0x52')];queues[_0x2c0560[_0x1d99('0x51')]]['transferuniqueid']=_0x2c0560[_0x1d99('0x50')];queues[_0x2c0560['secondtransfererlinkedid']][_0x1d99('0xa')]=_0x1d99('0x53');}if(!_[_0x1d99('0x17')](queues[_0x2c0560[_0x1d99('0x54')]])){if(_0x2c0560[_0x1d99('0x55')]&&queues[_0x2c0560[_0x1d99('0x55')]]){utils[_0x1d99('0x3')](util[_0x1d99('0x11')]('[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s',_0x2c0560['uniqueid'],queues[_0x2c0560['transfereeuniqueid']][_0x1d99('0x1f')],_0x2c0560[_0x1d99('0x56')],queues[_0x2c0560['secondtransfererlinkedid']][_0x1d99('0x9')],queues[_0x2c0560['secondtransfererlinkedid']]['calleridname']));queues[_0x2c0560[_0x1d99('0x55')]][_0x1d99('0x21')]=0x1;queues[_0x2c0560[_0x1d99('0x47')]]=_[_0x1d99('0x57')](queues[_0x2c0560[_0x1d99('0x55')]]);queues[_0x2c0560[_0x1d99('0x47')]][_0x1d99('0xf')]=_0x2c0560[_0x1d99('0x56')];queues[_0x2c0560[_0x1d99('0x47')]]['queuecallerenterreason']=0x2;queues[_0x2c0560['transfereeuniqueid']][_0x1d99('0x9')]=queues[_0x2c0560[_0x1d99('0x51')]]['calleridnum'];queues[_0x2c0560[_0x1d99('0x47')]][_0x1d99('0x58')]=queues[_0x2c0560['secondtransfererlinkedid']][_0x1d99('0x58')];queues[_0x2c0560[_0x1d99('0x47')]][_0x1d99('0x59')]=utils['now']();queues[_0x2c0560[_0x1d99('0x47')]][_0x1d99('0x19')]=utils[_0x1d99('0x1c')]();queues[_0x2c0560[_0x1d99('0x47')]][_0x1d99('0x37')]=0x0;queues[_0x2c0560[_0x1d99('0x47')]][_0x1d99('0x5a')]=0x0;}else{utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x5b'),_0x2c0560[_0x1d99('0x5')],queues[_0x2c0560[_0x1d99('0x54')]][_0x1d99('0x1f')],_0x2c0560[_0x1d99('0x51')]));queues[_0x2c0560['origtransfererlinkedid']]['transfereduniqueid']=_0x2c0560['secondtransfererlinkedid'];}}}else if(_0x2c0560[_0x1d99('0x5c')]==_0x2c0560[_0x1d99('0x51')]){if(!_[_0x1d99('0x17')](queues[_0x2c0560['origtransfererlinkedid']])){utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x4f'),_0x2c0560['uniqueid'],queues[_0x2c0560[_0x1d99('0x54')]]['name'],_0x2c0560[_0x1d99('0x5c')],_0x2c0560['secondtransfererexten']));queues[_0x2c0560['origtransfererlinkedid']][_0x1d99('0x44')]=!![];queues[_0x2c0560[_0x1d99('0x54')]][_0x1d99('0x49')]=_0x1d99('0x5d');queues[_0x2c0560[_0x1d99('0x54')]]['transferexten']=_0x2c0560[_0x1d99('0x5e')];queues[_0x2c0560[_0x1d99('0x54')]][_0x1d99('0x5f')]=_0x2c0560['secondtransfereruniqueid'];queues[_0x2c0560['origtransfererlinkedid']][_0x1d99('0xa')]='ATTENDEDTRANSFER';}if(!_[_0x1d99('0x17')](queues[_0x2c0560[_0x1d99('0x51')]])){if(_0x2c0560[_0x1d99('0x60')]&&queues[_0x2c0560['transfertargetlinkedid']]){utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x61'),_0x2c0560[_0x1d99('0x5')],queues[_0x2c0560[_0x1d99('0x56')]][_0x1d99('0x1f')],_0x2c0560[_0x1d99('0x56')],queues[_0x2c0560[_0x1d99('0x56')]][_0x1d99('0x9')],queues[_0x2c0560[_0x1d99('0x56')]][_0x1d99('0x58')]));queues[_0x2c0560[_0x1d99('0x60')]][_0x1d99('0x21')]=0x1;queues[_0x2c0560[_0x1d99('0x56')]]=_[_0x1d99('0x57')](queues[_0x2c0560[_0x1d99('0x60')]]);queues[_0x2c0560['transfertargetuniqueid']][_0x1d99('0xf')]=_0x2c0560[_0x1d99('0x56')];queues[_0x2c0560['transfertargetuniqueid']][_0x1d99('0x21')]=0x2;queues[_0x2c0560[_0x1d99('0x56')]]['calleridnum']=queues[_0x2c0560[_0x1d99('0x54')]][_0x1d99('0x9')];queues[_0x2c0560[_0x1d99('0x56')]][_0x1d99('0x58')]=queues[_0x2c0560['origtransfererlinkedid']][_0x1d99('0x58')];queues[_0x2c0560[_0x1d99('0x56')]][_0x1d99('0x59')]=utils[_0x1d99('0x1c')]();queues[_0x2c0560[_0x1d99('0x56')]][_0x1d99('0x19')]=utils[_0x1d99('0x1c')]();queues[_0x2c0560[_0x1d99('0x56')]]['holdtime']=0x0;queues[_0x2c0560[_0x1d99('0x56')]]['mohtime']=0x0;}else{utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x5b'),_0x2c0560[_0x1d99('0x5')],queues[_0x2c0560[_0x1d99('0x51')]][_0x1d99('0x1f')],_0x2c0560[_0x1d99('0x54')]));queues[_0x2c0560[_0x1d99('0x51')]][_0x1d99('0xf')]=_0x2c0560[_0x1d99('0x54')];}}}}catch(_0x5f5d89){utils['error'](util[_0x1d99('0x11')](_0x1d99('0x4e'),_0x2c0560[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x62')]=function(_0xd5f7a3){try{if(!_[_0x1d99('0x17')](queues[_0xd5f7a3['uniqueid']])){utils[_0x1d99('0x10')](util['format'](_0x1d99('0x63'),_0xd5f7a3[_0x1d99('0x5')]),_0xd5f7a3);queues[_0xd5f7a3['uniqueid']][_0x1d99('0x64')]=utils[_0x1d99('0x1c')]();utils[_0x1d99('0x3')](util[_0x1d99('0x11')](_0x1d99('0x65'),_0xd5f7a3[_0x1d99('0x5')],queues[_0xd5f7a3[_0x1d99('0x5')]][_0x1d99('0x1f')],queues[_0xd5f7a3['uniqueid']][_0x1d99('0x64')]));}}catch(_0x1835c1){utils[_0x1d99('0x14')](util[_0x1d99('0x11')]('[%s][queues][musiconholdstart]',_0xd5f7a3[_0x1d99('0x5')]),err);}};exports[_0x1d99('0x66')]=function(_0x485ef7){try{if(!_[_0x1d99('0x17')](queues[_0x485ef7[_0x1d99('0x5')]])){if(!_['isNil'](queues[_0x485ef7[_0x1d99('0x5')]]['musiconholdstartAt'])){utils['debug'](util[_0x1d99('0x11')](_0x1d99('0x67'),_0x485ef7[_0x1d99('0x5')]),_0x485ef7);queues[_0x485ef7['uniqueid']][_0x1d99('0x5a')]+=utils[_0x1d99('0x38')](utils[_0x1d99('0x1c')](),queues[_0x485ef7['uniqueid']]['musiconholdstartAt']);utils[_0x1d99('0x3')](util[_0x1d99('0x11')]('[%s][queues][musiconholdstop]\x20name:%s\x20mohtime:%s',_0x485ef7[_0x1d99('0x5')],queues[_0x485ef7['uniqueid']]['name'],queues[_0x485ef7[_0x1d99('0x5')]][_0x1d99('0x5a')]));delete queues[_0x485ef7['uniqueid']][_0x1d99('0x64')];}}}catch(_0x1785f6){utils['error'](util[_0x1d99('0x11')]('[%s][queues][musiconholdstop]',_0x485ef7['uniqueid']),err);}};