4c60053da5463d156d3bd0fe663ce4c6dd8ef1e3
[motion2.git] / server / services / xdr / queues.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xfb8f=['COMPLETEDBY','[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s','blindtransfer','transfereeuniqueid','[%s][queues][blindtransfer]','transfertype','BLIND','transferexten','extension','transferuniqueid','BLINDTRANSFER','[%s][queues][blindtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:BLINDTRANSFER','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfererlinkedid','origtransfererexten','ATTENDED','ATTENDEDTRANSFER','transfereelinkedid','transfertargetuniqueid','queuecallerenterreason','calleridname','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','[%s][queues][attendedtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','secondtransfereruniqueid','secondtransfererexten','transfertargetlinkedid','clone','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][musiconholdstart]','musiconholdstartAt','musiconholdstop','[%s][queues][musiconholdstop]','[%s][queues][musiconholdstop]\x20name:%s\x20mohtime:%s','lodash','util','./utils','info','format','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','queue','lastAssignedTo','calleridnum','accountcode','queuecallerexitreason','getVoiceQueueByName','then','type','request','CreateVoiceQueueReport','transfereduniqueid','uniqueid','queuecallerjoin','debug','[%s][queues][queuecallerjoin]','position','assign','now','hangup','[%s][queues][hangup]','queuecallerleaveAt','queuecallerabandon','queuecallercomplete','queuecallercompleteAt','COMPLETEDBYAGENT','[%s][queues][hangup]\x20name:%s\x20queuecallerexitreason:%s','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','[%s][queues][varset]','isNil','queuestatus','value','toUpperCase','CONTINUE','queuecallerabandonAt','queuecallerexit','queuecallerexitAt','[%s][queues][varset]\x20name:%s\x20variable:queuestatus\x20value:%s\x20queuecallerexitreason:%s','name','variable','queueposition','EXITWITHKEY','[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s','error','[%s][queues][queuecallerabandon]','ABANDONED','[%s][queues][queuecallerabandon]\x20name:%s\x20queuecallerexitreason:%s','queuecallerleave','[%s][queues][queuecallerleave]','connectedlinenum','connectedlinename','holdtime','diffTime','queuecallerjoinAt','agentconnect','[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername','destaccountcode','assigned','agentcomplete','[%s][queues][agentcomplete]','reason','transfer','TRANSFER'];(function(_0x299ecf,_0x5e642b){var _0x4813c9=function(_0x4726e7){while(--_0x4726e7){_0x299ecf['push'](_0x299ecf['shift']());}};_0x4813c9(++_0x5e642b);}(_0xfb8f,0x166));var _0xffb8=function(_0x1f4f00,_0x5dc5a7){_0x1f4f00=_0x1f4f00-0x0;var _0x4e3d39=_0xfb8f[_0x1f4f00];return _0x4e3d39;};'use strict';var _=require(_0xffb8('0x0'));var util=require(_0xffb8('0x1'));var utils=require(_0xffb8('0x2'));var queues={};function writeDB(_0x1762ea){utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x5'),_0x1762ea['uniqueid'],_0x1762ea['channel'],_0x1762ea[_0xffb8('0x6')],_0x1762ea[_0xffb8('0x7')],_0x1762ea[_0xffb8('0x8')],_0x1762ea[_0xffb8('0x9')],_0x1762ea[_0xffb8('0xa')]));if(_0x1762ea['queue']){utils[_0xffb8('0xb')](_0x1762ea[_0xffb8('0x6')])[_0xffb8('0xc')](function(_0x73401d){if(_0x73401d){_0x1762ea[_0xffb8('0xd')]=_0x73401d[_0xffb8('0xd')];}utils[_0xffb8('0xe')](_0xffb8('0xf'),_0x1762ea);});}else{utils[_0xffb8('0xe')](_0xffb8('0xf'),_0x1762ea);}if(_0x1762ea[_0xffb8('0x10')]){delete queues[_0x1762ea[_0xffb8('0x10')]];}else{delete queues[_0x1762ea[_0xffb8('0x11')]];}}exports[_0xffb8('0x12')]=function(_0x5f1ec8){try{utils[_0xffb8('0x13')](util[_0xffb8('0x4')](_0xffb8('0x14'),_0x5f1ec8[_0xffb8('0x11')]),_0x5f1ec8);utils[_0xffb8('0x3')](util['format']('[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s',_0x5f1ec8['uniqueid'],_0x5f1ec8['queue'],_0x5f1ec8[_0xffb8('0x15')]));queues[_0x5f1ec8[_0xffb8('0x11')]]=_[_0xffb8('0x16')](_0x5f1ec8,{'originalposition':_0x5f1ec8[_0xffb8('0x15')],'queuecallerjoinAt':utils[_0xffb8('0x17')](),'mohtime':0x0});}catch(_0xf591b8){utils['error'](util[_0xffb8('0x4')](_0xffb8('0x14'),_0x5f1ec8[_0xffb8('0x11')]),_0xf591b8);}};exports[_0xffb8('0x18')]=function(_0x524ae3){try{if(!_['isNil'](queues[_0x524ae3[_0xffb8('0x11')]])){utils[_0xffb8('0x13')](util[_0xffb8('0x4')](_0xffb8('0x19'),_0x524ae3[_0xffb8('0x11')]),_0x524ae3);if(queues[_0x524ae3[_0xffb8('0x11')]][_0xffb8('0x1a')]){if(!queues[_0x524ae3['uniqueid']][_0xffb8('0x1b')]&&!queues[_0x524ae3[_0xffb8('0x11')]]['queuecallerexit']){queues[_0x524ae3[_0xffb8('0x11')]][_0xffb8('0x1c')]=!![];queues[_0x524ae3[_0xffb8('0x11')]][_0xffb8('0x1d')]=utils['now']();queues[_0x524ae3[_0xffb8('0x11')]]['queuecallerexitreason']=_0xffb8('0x1e');}utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x1f'),_0x524ae3[_0xffb8('0x11')],queues[_0x524ae3[_0xffb8('0x11')]]['name'],queues[_0x524ae3[_0xffb8('0x11')]][_0xffb8('0xa')]));writeDB(queues[_0x524ae3[_0xffb8('0x11')]]);}else if(queues[_0x524ae3[_0xffb8('0x11')]][_0xffb8('0x10')]){utils['info'](util['format'](_0xffb8('0x20'),_0x524ae3[_0xffb8('0x11')],queues[_0x524ae3[_0xffb8('0x11')]]['name'],queues[_0x524ae3[_0xffb8('0x11')]]['transfereduniqueid']));queues[queues[_0x524ae3[_0xffb8('0x11')]][_0xffb8('0x10')]]=queues[_0x524ae3[_0xffb8('0x11')]];queues[queues[_0x524ae3[_0xffb8('0x11')]][_0xffb8('0x10')]]['queuecallerenterreason']=0x2;delete queues[_0x524ae3[_0xffb8('0x11')]];}}}catch(_0x3b6ea8){utils['error'](util[_0xffb8('0x4')](_0xffb8('0x19'),_0x524ae3['uniqueid']),_0x3b6ea8);}};exports['varset']=function(_0x4ede3c){try{utils[_0xffb8('0x13')](util[_0xffb8('0x4')](_0xffb8('0x21'),_0x4ede3c[_0xffb8('0x11')]),_0x4ede3c);if(!_[_0xffb8('0x22')](_0x4ede3c['variable'][_0xffb8('0x23')])&&_0x4ede3c[_0xffb8('0x24')][_0xffb8('0x25')]()!==_0xffb8('0x26')){if(!_[_0xffb8('0x22')](queues[_0x4ede3c[_0xffb8('0x11')]])){queues[_0x4ede3c[_0xffb8('0x11')]]['queuecallerabandon']=![];queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x27')]=null;queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x28')]=!![];queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x29')]=utils[_0xffb8('0x17')]();queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0xa')]=_0x4ede3c['value'][_0xffb8('0x25')]();utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x2a'),_0x4ede3c[_0xffb8('0x11')],queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x2b')],_0x4ede3c[_0xffb8('0x24')],queues[_0x4ede3c['uniqueid']][_0xffb8('0xa')]));writeDB(queues[_0x4ede3c[_0xffb8('0x11')]]);}}else if(!_[_0xffb8('0x22')](_0x4ede3c[_0xffb8('0x2c')][_0xffb8('0x2d')])){if(!_[_0xffb8('0x22')](queues[_0x4ede3c[_0xffb8('0x11')]])&&!queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x1b')]){queues[_0x4ede3c['uniqueid']][_0xffb8('0x1b')]=![];queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x27')]=null;queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x28')]=!![];queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x29')]=utils[_0xffb8('0x17')]();queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0xa')]=_0xffb8('0x2e');utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x2f'),_0x4ede3c['uniqueid'],queues[_0x4ede3c[_0xffb8('0x11')]][_0xffb8('0x2b')],_0x4ede3c[_0xffb8('0x24')],queues[_0x4ede3c[_0xffb8('0x11')]]['queuecallerexitreason']));}}}catch(_0x17fbf1){utils[_0xffb8('0x30')](util['format'](_0xffb8('0x21'),_0x4ede3c[_0xffb8('0x11')]),_0x17fbf1);}};exports[_0xffb8('0x1b')]=function(_0x1a3e4b){try{if(!_[_0xffb8('0x22')](queues[_0x1a3e4b[_0xffb8('0x11')]])){utils[_0xffb8('0x13')](util['format'](_0xffb8('0x31'),_0x1a3e4b[_0xffb8('0x11')]),_0x1a3e4b);queues[_0x1a3e4b[_0xffb8('0x11')]][_0xffb8('0x28')]=![];queues[_0x1a3e4b[_0xffb8('0x11')]][_0xffb8('0x29')]=null;queues[_0x1a3e4b['uniqueid']]['queuecallerabandon']=!![];queues[_0x1a3e4b[_0xffb8('0x11')]][_0xffb8('0x27')]=utils[_0xffb8('0x17')]();queues[_0x1a3e4b[_0xffb8('0x11')]][_0xffb8('0xa')]=_0xffb8('0x32');utils['info'](util['format'](_0xffb8('0x33'),_0x1a3e4b[_0xffb8('0x11')],queues[_0x1a3e4b['uniqueid']][_0xffb8('0x2b')],queues[_0x1a3e4b[_0xffb8('0x11')]][_0xffb8('0xa')]));}}catch(_0x52e5d8){utils[_0xffb8('0x30')](util[_0xffb8('0x4')](_0xffb8('0x31'),_0x1a3e4b[_0xffb8('0x11')]),_0x52e5d8);}};exports[_0xffb8('0x34')]=function(_0x1dfb5a){try{if(!_['isNil'](queues[_0x1dfb5a[_0xffb8('0x11')]])){utils[_0xffb8('0x13')](util[_0xffb8('0x4')](_0xffb8('0x35'),_0x1dfb5a[_0xffb8('0x11')]),_0x1dfb5a);utils[_0xffb8('0x3')](util[_0xffb8('0x4')]('[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s',_0x1dfb5a[_0xffb8('0x11')],queues[_0x1dfb5a[_0xffb8('0x11')]]['name'],_0x1dfb5a[_0xffb8('0x36')],_0x1dfb5a[_0xffb8('0x37')]));queues[_0x1dfb5a[_0xffb8('0x11')]][_0xffb8('0x34')]=!![];queues[_0x1dfb5a[_0xffb8('0x11')]][_0xffb8('0x1a')]=utils[_0xffb8('0x17')]();queues[_0x1dfb5a[_0xffb8('0x11')]][_0xffb8('0x38')]=utils[_0xffb8('0x39')](queues[_0x1dfb5a[_0xffb8('0x11')]][_0xffb8('0x1a')],queues[_0x1dfb5a['uniqueid']][_0xffb8('0x3a')]);queues[_0x1dfb5a['uniqueid']][_0xffb8('0x15')]=_0x1dfb5a[_0xffb8('0x15')];queues[_0x1dfb5a[_0xffb8('0x11')]]['count']=_0x1dfb5a['count'];queues[_0x1dfb5a['uniqueid']][_0xffb8('0x36')]=_0x1dfb5a['connectedlinenum'];queues[_0x1dfb5a[_0xffb8('0x11')]][_0xffb8('0x37')]=_0x1dfb5a[_0xffb8('0x37')];}}catch(_0x1ad6e9){utils[_0xffb8('0x30')](util['format'](_0xffb8('0x35'),_0x1dfb5a['uniqueid']),_0x1ad6e9);}};exports[_0xffb8('0x3b')]=function(_0x225066){try{if(!_[_0xffb8('0x22')](queues[_0x225066[_0xffb8('0x11')]])){utils[_0xffb8('0x13')](util[_0xffb8('0x4')](_0xffb8('0x3c'),_0x225066['uniqueid']),_0x225066);utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x3d'),_0x225066[_0xffb8('0x11')],queues[_0x225066[_0xffb8('0x11')]][_0xffb8('0x2b')],_0x225066[_0xffb8('0x3e')],_0x225066[_0xffb8('0x3f')]));queues[_0x225066[_0xffb8('0x11')]]['queuecallerabandon']=![];queues[_0x225066['uniqueid']][_0xffb8('0x1b')]=![];queues[_0x225066[_0xffb8('0x11')]][_0xffb8('0x27')]=null;queues[_0x225066[_0xffb8('0x11')]][_0xffb8('0x28')]=![];queues[_0x225066[_0xffb8('0x11')]]['queuecallerexitreason']=null;queues[_0x225066[_0xffb8('0x11')]][_0xffb8('0x29')]=null;queues[_0x225066['uniqueid']][_0xffb8('0x40')]=!![];queues[_0x225066['uniqueid']][_0xffb8('0x9')]=_0x225066[_0xffb8('0x3f')];queues[_0x225066['uniqueid']][_0xffb8('0x7')]=_0x225066['membername'];}}catch(_0x2df626){utils['error'](util[_0xffb8('0x4')]('[%s][queues][agentconnect]',_0x225066[_0xffb8('0x11')]),_0x2df626);}};exports[_0xffb8('0x41')]=function(_0x2ddea8){try{if(!_['isNil'](queues[_0x2ddea8[_0xffb8('0x11')]])){if(queues[_0x2ddea8[_0xffb8('0x11')]]['queuecallerleaveAt']){utils[_0xffb8('0x13')](util[_0xffb8('0x4')](_0xffb8('0x42'),_0x2ddea8[_0xffb8('0x11')]),_0x2ddea8);queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x1b')]=![];queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x1b')]=![];queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x27')]=null;queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x28')]=![];queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x29')]=null;queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x40')]=!![];queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x7')]=_0x2ddea8[_0xffb8('0x3e')];queues[_0x2ddea8['uniqueid']][_0xffb8('0x1c')]=!![];queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x1d')]=utils['now']();if(_0x2ddea8[_0xffb8('0x43')]==_0xffb8('0x44')){if(!queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x44')]){queues[_0x2ddea8[_0xffb8('0x11')]]['queuecallerexitreason']=_0xffb8('0x45');}}else{queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0xa')]=_0xffb8('0x46')+_0x2ddea8[_0xffb8('0x43')]['toUpperCase']();}utils['info'](util[_0xffb8('0x4')](_0xffb8('0x47'),_0x2ddea8['uniqueid'],queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0x2b')],_0x2ddea8[_0xffb8('0x3e')],queues[_0x2ddea8[_0xffb8('0x11')]][_0xffb8('0xa')]));writeDB(queues[_0x2ddea8['uniqueid']]);}}}catch(_0xae4ea3){utils[_0xffb8('0x30')](util[_0xffb8('0x4')]('[%s][queues][agentcomplete]',_0x2ddea8[_0xffb8('0x11')]),_0xae4ea3);}};exports[_0xffb8('0x48')]=function(_0x524c72){try{if(!_[_0xffb8('0x22')](queues[_0x524c72[_0xffb8('0x49')]])){utils[_0xffb8('0x13')](util['format'](_0xffb8('0x4a'),_0x524c72['uniqueid']),_0x524c72);queues[_0x524c72[_0xffb8('0x49')]][_0xffb8('0x44')]=!![];queues[_0x524c72['transfereeuniqueid']][_0xffb8('0x4b')]=_0xffb8('0x4c');queues[_0x524c72['transfereeuniqueid']][_0xffb8('0x4d')]=_0x524c72[_0xffb8('0x4e')];queues[_0x524c72[_0xffb8('0x49')]][_0xffb8('0x4f')]=_0x524c72[_0xffb8('0x49')];queues[_0x524c72[_0xffb8('0x49')]]['queuecallerexitreason']=_0xffb8('0x50');utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x51'),_0x524c72['uniqueid'],queues[_0x524c72['transfereeuniqueid']]['name'],_0x524c72[_0xffb8('0x49')],_0x524c72[_0xffb8('0x4e')]));}}catch(_0x49cb09){utils[_0xffb8('0x30')](util['format'](_0xffb8('0x4a'),_0x524c72[_0xffb8('0x11')]),_0x49cb09);}};exports[_0xffb8('0x52')]=function(_0x1b2492){try{utils[_0xffb8('0x13')](util[_0xffb8('0x4')]('[%s][queues][attendedtransfer]',_0x1b2492[_0xffb8('0x53')]),_0x1b2492);if(_0x1b2492['origtransfereruniqueid']==_0x1b2492[_0xffb8('0x54')]){if(!_[_0xffb8('0x22')](queues[_0x1b2492[_0xffb8('0x55')]])){utils[_0xffb8('0x3')](util['format']('[%s][queues][attendedtransfer]\x20name:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER',_0x1b2492[_0xffb8('0x53')],queues[_0x1b2492[_0xffb8('0x55')]][_0xffb8('0x2b')],_0x1b2492[_0xffb8('0x56')]));queues[_0x1b2492[_0xffb8('0x55')]][_0xffb8('0x44')]=!![];queues[_0x1b2492[_0xffb8('0x55')]][_0xffb8('0x4b')]=_0xffb8('0x57');queues[_0x1b2492[_0xffb8('0x55')]][_0xffb8('0x4d')]=_0x1b2492['origtransfererexten'];queues[_0x1b2492['secondtransfererlinkedid']]['transferuniqueid']=_0x1b2492[_0xffb8('0x53')];queues[_0x1b2492[_0xffb8('0x55')]]['queuecallerexitreason']=_0xffb8('0x58');}if(!_[_0xffb8('0x22')](queues[_0x1b2492['origtransfererlinkedid']])){if(_0x1b2492[_0xffb8('0x59')]&&queues[_0x1b2492[_0xffb8('0x59')]]){queues[_0x1b2492[_0xffb8('0x59')]]['queuecallerenterreason']=0x1;queues[_0x1b2492[_0xffb8('0x49')]]=_['clone'](queues[_0x1b2492['transfereelinkedid']]);queues[_0x1b2492[_0xffb8('0x49')]][_0xffb8('0x10')]=_0x1b2492[_0xffb8('0x5a')];queues[_0x1b2492['transfereeuniqueid']][_0xffb8('0x5b')]=0x2;queues[_0x1b2492[_0xffb8('0x49')]][_0xffb8('0x8')]=queues[_0x1b2492['secondtransfererlinkedid']][_0xffb8('0x8')];queues[_0x1b2492['transfereeuniqueid']][_0xffb8('0x5c')]=queues[_0x1b2492[_0xffb8('0x55')]][_0xffb8('0x5c')];queues[_0x1b2492[_0xffb8('0x49')]]['queuecallerjoinAt']=utils[_0xffb8('0x17')]();queues[_0x1b2492[_0xffb8('0x49')]]['queuecallerleaveAt']=utils[_0xffb8('0x17')]();queues[_0x1b2492['transfereeuniqueid']]['holdtime']=0x0;queues[_0x1b2492[_0xffb8('0x49')]][_0xffb8('0x5d')]=0x0;utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x5e'),_0x1b2492[_0xffb8('0x53')],queues[_0x1b2492[_0xffb8('0x49')]]['name'],queues[_0x1b2492[_0xffb8('0x49')]]['calleridnum'],queues[_0x1b2492[_0xffb8('0x49')]][_0xffb8('0x5c')]));}else{utils[_0xffb8('0x3')](util['format'](_0xffb8('0x5f'),_0x1b2492[_0xffb8('0x53')],queues[_0x1b2492['origtransfererlinkedid']][_0xffb8('0x2b')],_0x1b2492[_0xffb8('0x55')]));queues[_0x1b2492[_0xffb8('0x54')]]['transfereduniqueid']=_0x1b2492['secondtransfererlinkedid'];}}}else if(_0x1b2492['secondtransfereruniqueid']==_0x1b2492['secondtransfererlinkedid']){if(!_[_0xffb8('0x22')](queues[_0x1b2492[_0xffb8('0x54')]])){utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x60'),_0x1b2492[_0xffb8('0x53')],queues[_0x1b2492['origtransfererlinkedid']][_0xffb8('0x2b')],_0x1b2492[_0xffb8('0x61')],_0x1b2492[_0xffb8('0x62')]));queues[_0x1b2492[_0xffb8('0x54')]]['transfer']=!![];queues[_0x1b2492['origtransfererlinkedid']][_0xffb8('0x4b')]='ATTENDED';queues[_0x1b2492[_0xffb8('0x54')]][_0xffb8('0x4d')]=_0x1b2492[_0xffb8('0x62')];queues[_0x1b2492['origtransfererlinkedid']][_0xffb8('0x4f')]=_0x1b2492[_0xffb8('0x61')];queues[_0x1b2492['origtransfererlinkedid']][_0xffb8('0xa')]='ATTENDEDTRANSFER';}if(!_['isNil'](queues[_0x1b2492[_0xffb8('0x55')]])){if(_0x1b2492['transfertargetlinkedid']&&queues[_0x1b2492[_0xffb8('0x63')]]){queues[_0x1b2492[_0xffb8('0x63')]]['queuecallerenterreason']=0x1;queues[_0x1b2492[_0xffb8('0x5a')]]=_[_0xffb8('0x64')](queues[_0x1b2492[_0xffb8('0x63')]]);queues[_0x1b2492[_0xffb8('0x5a')]][_0xffb8('0x10')]=_0x1b2492[_0xffb8('0x5a')];queues[_0x1b2492[_0xffb8('0x5a')]][_0xffb8('0x5b')]=0x2;queues[_0x1b2492[_0xffb8('0x5a')]][_0xffb8('0x8')]=queues[_0x1b2492[_0xffb8('0x54')]][_0xffb8('0x8')];queues[_0x1b2492['transfertargetuniqueid']][_0xffb8('0x5c')]=queues[_0x1b2492['origtransfererlinkedid']]['calleridname'];queues[_0x1b2492[_0xffb8('0x5a')]]['queuecallerjoinAt']=utils[_0xffb8('0x17')]();queues[_0x1b2492[_0xffb8('0x5a')]][_0xffb8('0x1a')]=utils[_0xffb8('0x17')]();queues[_0x1b2492['transfertargetuniqueid']][_0xffb8('0x38')]=0x0;queues[_0x1b2492[_0xffb8('0x5a')]][_0xffb8('0x5d')]=0x0;utils[_0xffb8('0x3')](util[_0xffb8('0x4')](_0xffb8('0x65'),_0x1b2492[_0xffb8('0x53')],queues[_0x1b2492[_0xffb8('0x5a')]][_0xffb8('0x2b')],queues[_0x1b2492['transfertargetuniqueid']][_0xffb8('0x10')],queues[_0x1b2492[_0xffb8('0x5a')]][_0xffb8('0x8')],queues[_0x1b2492['transfertargetuniqueid']]['calleridname']));}else{utils[_0xffb8('0x3')](util['format'](_0xffb8('0x5f'),_0x1b2492['origtransfereruniqueid'],queues[_0x1b2492[_0xffb8('0x55')]]['name'],_0x1b2492[_0xffb8('0x54')]));queues[_0x1b2492[_0xffb8('0x55')]][_0xffb8('0x10')]=_0x1b2492['origtransfererlinkedid'];}}}}catch(_0x1519b8){utils[_0xffb8('0x30')](util[_0xffb8('0x4')]('[%s][queues][attendedtransfer]',_0x1b2492['origtransfereruniqueid']),_0x1519b8);}};exports['musiconholdstart']=function(_0x36dad1){try{if(!_[_0xffb8('0x22')](queues[_0x36dad1[_0xffb8('0x11')]])){utils[_0xffb8('0x13')](util['format'](_0xffb8('0x66'),_0x36dad1[_0xffb8('0x11')]),_0x36dad1);queues[_0x36dad1[_0xffb8('0x11')]][_0xffb8('0x67')]=utils[_0xffb8('0x17')]();utils['info'](util['format']('[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s',_0x36dad1['uniqueid'],queues[_0x36dad1['uniqueid']][_0xffb8('0x2b')],queues[_0x36dad1[_0xffb8('0x11')]][_0xffb8('0x67')]));}}catch(_0x3e2837){utils['error'](util[_0xffb8('0x4')](_0xffb8('0x66'),_0x36dad1[_0xffb8('0x11')]),_0x3e2837);}};exports[_0xffb8('0x68')]=function(_0xead28d){try{if(!_[_0xffb8('0x22')](queues[_0xead28d[_0xffb8('0x11')]])){if(!_[_0xffb8('0x22')](queues[_0xead28d['uniqueid']][_0xffb8('0x67')])){utils[_0xffb8('0x13')](util['format'](_0xffb8('0x69'),_0xead28d[_0xffb8('0x11')]),_0xead28d);queues[_0xead28d[_0xffb8('0x11')]][_0xffb8('0x5d')]+=utils[_0xffb8('0x39')](utils['now'](),queues[_0xead28d[_0xffb8('0x11')]][_0xffb8('0x67')]);utils['info'](util[_0xffb8('0x4')](_0xffb8('0x6a'),_0xead28d[_0xffb8('0x11')],queues[_0xead28d[_0xffb8('0x11')]][_0xffb8('0x2b')],queues[_0xead28d[_0xffb8('0x11')]][_0xffb8('0x5d')]));delete queues[_0xead28d[_0xffb8('0x11')]][_0xffb8('0x67')];}}}catch(_0x3d601f){utils[_0xffb8('0x30')](util[_0xffb8('0x4')](_0xffb8('0x69'),_0xead28d[_0xffb8('0x11')]),_0x3d601f);}};