d0c03bbb7f26ebbdab0ad56804fed2c6f3121344
[motion2.git] / server / services / xdr / queues.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x34a8=['destaccountcode','assigned','lastAssignedTo','agentcomplete','[%s][queues][agentcomplete]','queuecallercomplete','transfer','COMPLETEDBY','reason','[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s','blindtransfer','transfereeuniqueid','BLIND','transferexten','extension','transferuniqueid','BLINDTRANSFER','[%s][queues][blindtransfer]','attendedtransfer','[%s][queues][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfererlinkedid','origtransfererexten','transfertype','ATTENDED','ATTENDEDTRANSFER','transfereelinkedid','clone','calleridnum','calleridname','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','secondtransfereruniqueid','[%s][queues][attendedtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','secondtransfererexten','transfertargetlinkedid','transfertargetuniqueid','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','musiconholdstart','[%s][queues][musiconholdstart]','musiconholdstartAt','[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s','musiconholdstop','[%s][queues][musiconholdstop]','lodash','util','format','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','channel','accountcode','queue','getVoiceQueueByName','then','type','CreateVoiceQueueReport','request','transfereduniqueid','uniqueid','queuecallerjoin','[%s][queues][queuecallerjoin]','info','[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s','position','assign','hangup','isNil','debug','queuecallerleaveAt','queuecallerabandon','queuecallerexit','queuecallercompleteAt','now','queuecallerexitreason','[%s][queues][hangup]\x20name:%s\x20queuecallerexitreason:%s','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','queuecallerenterreason','[%s][queues][hangup]','varset','variable','value','toUpperCase','CONTINUE','[%s][queues][varset]\x20name:%s\x20variable:queuestatus\x20value:%s\x20queuecallerexitreason:%s','queueposition','queuecallerabandonAt','queuecallerexitAt','EXITWITHKEY','[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s','name','error','[%s][queues][varset]','ABANDONED','[%s][queues][queuecallerabandon]\x20name:%s\x20queuecallerexitreason:%s','[%s][queues][queuecallerabandon]','queuecallerleave','[%s][queues][queuecallerleave]','[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','connectedlinename','holdtime','diffTime','queuecallerjoinAt','count','agentconnect','[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername'];(function(_0x1a87b3,_0x45ba68){var _0x37e84d=function(_0x39f49e){while(--_0x39f49e){_0x1a87b3['push'](_0x1a87b3['shift']());}};_0x37e84d(++_0x45ba68);}(_0x34a8,0x9b));var _0x834a=function(_0x5864ef,_0x496812){_0x5864ef=_0x5864ef-0x0;var _0x21c244=_0x34a8[_0x5864ef];return _0x21c244;};'use strict';var _=require(_0x834a('0x0'));var util=require(_0x834a('0x1'));var utils=require('./utils');var queues={};function writeDB(_0x2348a2){utils['info'](util[_0x834a('0x2')](_0x834a('0x3'),_0x2348a2['uniqueid'],_0x2348a2[_0x834a('0x4')],_0x2348a2['queue'],_0x2348a2['lastAssignedTo'],_0x2348a2['calleridnum'],_0x2348a2[_0x834a('0x5')],_0x2348a2['queuecallerexitreason']));if(_0x2348a2[_0x834a('0x6')]){utils[_0x834a('0x7')](_0x2348a2[_0x834a('0x6')])[_0x834a('0x8')](function(_0x3a1c8e){if(_0x3a1c8e){_0x2348a2[_0x834a('0x9')]=_0x3a1c8e['type'];}utils['request'](_0x834a('0xa'),_0x2348a2);});}else{utils[_0x834a('0xb')](_0x834a('0xa'),_0x2348a2);}if(_0x2348a2['transfereduniqueid']){delete queues[_0x2348a2[_0x834a('0xc')]];}else{delete queues[_0x2348a2[_0x834a('0xd')]];}}exports[_0x834a('0xe')]=function(_0x5ab188){try{utils['debug'](util[_0x834a('0x2')](_0x834a('0xf'),_0x5ab188[_0x834a('0xd')]),_0x5ab188);utils[_0x834a('0x10')](util[_0x834a('0x2')](_0x834a('0x11'),_0x5ab188['uniqueid'],_0x5ab188['queue'],_0x5ab188[_0x834a('0x12')]));queues[_0x5ab188['uniqueid']]=_[_0x834a('0x13')](_0x5ab188,{'originalposition':_0x5ab188[_0x834a('0x12')],'queuecallerjoinAt':utils['now'](),'mohtime':0x0});}catch(_0x353312){utils['error'](util[_0x834a('0x2')](_0x834a('0xf'),_0x5ab188[_0x834a('0xd')]),_0x353312);}};exports[_0x834a('0x14')]=function(_0x3c085c){try{if(!_[_0x834a('0x15')](queues[_0x3c085c[_0x834a('0xd')]])){utils[_0x834a('0x16')](util[_0x834a('0x2')]('[%s][queues][hangup]',_0x3c085c[_0x834a('0xd')]),_0x3c085c);if(queues[_0x3c085c[_0x834a('0xd')]][_0x834a('0x17')]){if(!queues[_0x3c085c['uniqueid']][_0x834a('0x18')]&&!queues[_0x3c085c[_0x834a('0xd')]][_0x834a('0x19')]){queues[_0x3c085c[_0x834a('0xd')]]['queuecallercomplete']=!![];queues[_0x3c085c[_0x834a('0xd')]][_0x834a('0x1a')]=utils[_0x834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