ecf74ea78c3f3db81997dec45dc0b268a2a00600
[motion2.git] / server / services / xdr / queues.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xce14=['queueposition','EXITWITHKEY','[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s','queuecallerabandon','ABANDONED','[%s][queues][queuecallerabandon]\x20name:%s\x20queuecallerexitreason:%s','[%s][queues][queuecallerabandon]','queuecallerleave','[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','connectedlinename','holdtime','diffTime','queuecallerleaveAt','queuecallerjoinAt','count','[%s][queues][queuecallerleave]','agentconnect','[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername','destaccountcode','assigned','agentcomplete','[%s][queues][agentcomplete]','reason','transfer','TRANSFER','COMPLETEDBY','toUpperCase','[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s','transfereeuniqueid','[%s][queues][blindtransfer]','transfertype','transferexten','BLINDTRANSFER','[%s][queues][blindtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:BLINDTRANSFER','extension','attendedtransfer','origtransfereruniqueid','secondtransfererlinkedid','[%s][queues][attendedtransfer]\x20name:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','origtransfererexten','ATTENDED','transferuniqueid','ATTENDEDTRANSFER','origtransfererlinkedid','transfereelinkedid','clone','transfertargetuniqueid','calleridnum','calleridname','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','secondtransfereruniqueid','secondtransfererexten','transfertargetlinkedid','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][musiconholdstart]','musiconholdstartAt','[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s','musiconholdstop','[%s][queues][musiconholdstop]','[%s][queues][musiconholdstop]\x20name:%s\x20mohtime:%s','util','info','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','uniqueid','channel','queue','lastAssignedTo','accountcode','queuecallerexitreason','getVoiceQueueByName','then','type','request','CreateVoiceQueueReport','transfereduniqueid','queuecallerjoin','format','[%s][queues][queuecallerjoin]','[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s','position','assign','now','error','[%s][queues][hangup]','queuecallerexit','queuecallercomplete','queuecallercompleteAt','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','name','queuecallerenterreason','varset','debug','[%s][queues][varset]','isNil','variable','queuestatus','value','CONTINUE','queuecallerabandonAt','queuecallerexitAt','[%s][queues][varset]\x20name:%s\x20variable:queuestatus\x20value:%s\x20queuecallerexitreason:%s'];(function(_0x33f4bc,_0x375ed2){var _0x565bdd=function(_0x55b083){while(--_0x55b083){_0x33f4bc['push'](_0x33f4bc['shift']());}};_0x565bdd(++_0x375ed2);}(_0xce14,0x17f));var _0x4ce1=function(_0x501510,_0x61caa9){_0x501510=_0x501510-0x0;var _0x1e6ee5=_0xce14[_0x501510];return _0x1e6ee5;};'use strict';var _=require('lodash');var util=require(_0x4ce1('0x0'));var utils=require('./utils');var queues={};function writeDB(_0x35a72f){utils[_0x4ce1('0x1')](util['format'](_0x4ce1('0x2'),_0x35a72f[_0x4ce1('0x3')],_0x35a72f[_0x4ce1('0x4')],_0x35a72f[_0x4ce1('0x5')],_0x35a72f[_0x4ce1('0x6')],_0x35a72f['calleridnum'],_0x35a72f[_0x4ce1('0x7')],_0x35a72f[_0x4ce1('0x8')]));if(_0x35a72f[_0x4ce1('0x5')]){utils[_0x4ce1('0x9')](_0x35a72f['queue'])[_0x4ce1('0xa')](function(_0x2beed4){if(_0x2beed4){_0x35a72f[_0x4ce1('0xb')]=_0x2beed4['type'];}utils[_0x4ce1('0xc')](_0x4ce1('0xd'),_0x35a72f);});}else{utils[_0x4ce1('0xc')](_0x4ce1('0xd'),_0x35a72f);}if(_0x35a72f['transfereduniqueid']){delete queues[_0x35a72f[_0x4ce1('0xe')]];}else{delete queues[_0x35a72f[_0x4ce1('0x3')]];}}exports[_0x4ce1('0xf')]=function(_0x35d8a9){try{utils['debug'](util[_0x4ce1('0x10')](_0x4ce1('0x11'),_0x35d8a9[_0x4ce1('0x3')]),_0x35d8a9);utils[_0x4ce1('0x1')](util[_0x4ce1('0x10')](_0x4ce1('0x12'),_0x35d8a9[_0x4ce1('0x3')],_0x35d8a9[_0x4ce1('0x5')],_0x35d8a9[_0x4ce1('0x13')]));queues[_0x35d8a9[_0x4ce1('0x3')]]=_[_0x4ce1('0x14')](_0x35d8a9,{'originalposition':_0x35d8a9['position'],'queuecallerjoinAt':utils[_0x4ce1('0x15')](),'mohtime':0x0});}catch(_0x4fa4bc){utils[_0x4ce1('0x16')](util[_0x4ce1('0x10')](_0x4ce1('0x11'),_0x35d8a9[_0x4ce1('0x3')]),_0x4fa4bc);}};exports['hangup']=function(_0x221306){try{if(!_['isNil'](queues[_0x221306['uniqueid']])){utils['debug'](util[_0x4ce1('0x10')](_0x4ce1('0x17'),_0x221306[_0x4ce1('0x3')]),_0x221306);if(queues[_0x221306[_0x4ce1('0x3')]]['queuecallerleaveAt']){if(!queues[_0x221306[_0x4ce1('0x3')]]['queuecallerabandon']&&!queues[_0x221306['uniqueid']][_0x4ce1('0x18')]){queues[_0x221306[_0x4ce1('0x3')]][_0x4ce1('0x19')]=!![];queues[_0x221306[_0x4ce1('0x3')]][_0x4c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